Service New Brunswick: One-Stop Government Shop

what is service new brunswick

Service New Brunswick (SNB) is a Crown corporation administered by the Province of New Brunswick and overseen by an independent Board of Directors. With a budget of over $261 million, SNB is the Government of New Brunswick's chief provider of front-line services to the public. It delivers more than 300 services to the public through a network of office locations, online services, and a customer contact centre. SNB provides services such as vehicle registration and driver's licence renewals, as well as access to government services and information. It also operates the province's Land, Personal Property, and Corporate Registries, and maintains New Brunswick's land information infrastructure.

Characteristics Values
Number of employees 2,400+
Vision "Excellence in Service Delivery"
Type of organization Crown corporation
Administered by Province of New Brunswick
Overseen by Independent Board of Directors
Number of services provided to the public 300+
Methods of service delivery Office locations, online services, and TeleServices (customer contact centre)
Types of services provided Federal, provincial, and municipal government services
Operations New Brunswick's Land, Personal Property, and Corporate Registries
Other operations Assessment of land, buildings, and improvements for property taxation purposes; operation of the province's Property Assessment system; maintenance of New Brunswick's land information infrastructure
Budget $261 million+

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Agriculture, Aquaculture and Fisheries

Service New Brunswick (SNB) is a Crown corporation that delivers services to the public online, by phone, and in person at service centre locations. It provides access to various government services, including those related to agriculture, aquaculture, and fisheries.

Agriculture, Aquaculture, and Fisheries

The agriculture and food & beverage manufacturing sectors in New Brunswick are a vital part of the provincial economy, employing over 11,500 people and generating food and beverage shipments worth more than $1 billion. The Department of Agriculture, Aquaculture, and Fisheries supports these sectors by providing resources and services.

For those interested in starting farming in New Brunswick, the department offers resources such as the "Farming in New Brunswick... A Road Map for New Entrants" guide and the Farm Land Identification Program (FLIP). Additionally, the department provides access to innovative agriculture and agri-food programming through the Sustainable Canadian Agricultural Partnership, a federal-provincial-territorial agreement.

In the area of aquaculture, the department plays a crucial role in fostering the sustainable growth and innovation of the sector, particularly in rural coastal communities. This is achieved through the provision of extension services, programs, and initiatives supported by policies and legal frameworks. Some specific programs and services include the Marine Aquaculture Site Mapping Program (MASMP), the Shellfish Aquaculture Development Strategy, and the Finfish Aquaculture Growth Strategy.

The department also offers a range of services for livestock producers and those involved in the agriculture industry, including field, laboratory, and in-clinic services. Additionally, they provide support for mental health initiatives for farmers and promote farm safety.

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Education and Early Childhood Development

Service New Brunswick (SNB) is the Government of New Brunswick's chief provider of front-line services to the public. It delivers more than 300 services to the public through a network of office locations, online services, and Service New Brunswick TeleServices (customer contact centre).

Under the Education and Early Childhood Development portfolio, SNB offers a range of services for parents, families, and educators. It provides access to online resources for early learning, childcare, and kindergarten through to Grade 12. This includes the Daycare Assistance Program (DAP), which offers financial assistance to access quality services, and the Designated Centre – Parent Subsidy Program, which helps parents with childcare costs.

For educators, SNB offers the Early Childhood Educator Tuition Reimbursement Program and the Wage Support Program for Early Childhood Educators (WSP-ECE). It also provides information on teacher certification and licensing for early learning and childcare facilities.

SNB also facilitates the Inclusion Support Program (ISP), which provides funding to support the wages of Inclusion Support Workers in licensed early learning and childcare facilities. This ensures that all children, including those with special needs, have access to quality early learning and care.

In addition, SNB offers a range of resources to support literacy and French language learning. It has developed New Brunswick's Comprehensive Literacy Strategy, which recognises the importance of a child's first five years and outlines steps to enhance the quality, accessibility, and affordability of early learning and childcare in the province.

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Emergency Measures Organisation

Service New Brunswick (SNB) is the Government of New Brunswick's chief provider of front-line services to the public. It delivers a wide range of services to the people of New Brunswick, including those related to emergency measures.

The Emergency Measures Organisation (EMO) is a vital component of Service New Brunswick's offerings. EMO plays a crucial role in preparing for, responding to, and recovering from various emergency situations. The organisation's comprehensive approach covers three distinct phases: before, during, and after an emergency.

Before an emergency, the EMO focuses on preparedness and prevention. They provide valuable information and resources to help individuals, families, and communities get ready for potential emergencies. This includes initiatives like the "72 Hours – Is your Family Prepared" campaign, which encourages residents to have a plan and necessary supplies to sustain themselves for at least 72 hours in the event of an emergency.

During an emergency, the EMO becomes a central source of current and accurate information. They provide updates and alerts to keep people informed about the evolving situation. Additionally, they offer critical assistance through emergency response services, such as the Emergency Assistance line by calling 9-1-1.

In the aftermath of an emergency, the EMO continues to support those impacted. This includes providing information and assistance to individuals and communities as they navigate the challenges of recovery. The EMO also offers financial relief and support programs to help those affected get back on their feet.

The EMO's role extends beyond immediate response and recovery. They also contribute to long-term emergency management strategies and collaborate with various government departments and agencies. This ensures a coordinated and efficient approach to dealing with emergencies, enhancing the overall resilience of New Brunswick and its people.

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Environment and Local Government

Service New Brunswick (SNB) is the Government of New Brunswick's chief provider of front-line services to the public. It delivers more than 300 services to the public through a network of office locations, online services, and Service New Brunswick TeleServices (customer contact centre).

The Environment and Local Government section of SNB is dedicated to ensuring the province's environmental health and supporting local governance. Here are some key areas they focus on:

Environmental Protection

SNB recognises the importance of clean air and water for the well-being of New Brunswickers. They provide resources for individuals, such as information on water protection and conservation, and guidance for private well owners on chlorinating their well water. Additionally, they address environmental emergencies like oil spills, coordinating with federal and provincial authorities for an adequate response.

Climate Change Action

New Brunswick is committed to doing its part to reduce greenhouse gas emissions and build resilience against climate change. The province has developed a Climate Change Action Plan for 2022-2027, with a focus on decarbonisation and climate resilience. They also provide information on flood hazard maps and strategies to address water quality issues.

Waste Management and Land Use Planning

The province manages land use through various planning processes, including environmental impact assessments. SNB provides resources to help residents understand waste management, disposal, and waste reduction practices, encouraging residents to play an active role in conserving their land.

Local Governance Reform

SNB acknowledges the challenges faced by the local governance system, including financial, social, and environmental issues. They aim to work collaboratively to address these challenges and find solutions. The goal is to ensure effective and affordable governance and service delivery, both now and in the future, to maintain the quality of life for all residents of New Brunswick.

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Justice and Public Safety

Service New Brunswick (SNB) is the Government of New Brunswick's chief provider of front-line services to the public. It was formed in 2016 when Premier Brian Gallant restructured government departments, merging the former Department of Public Safety with the former Department of Justice.

The Department of Justice and Public Safety is headed by a Minister of Justice and Public Safety, who also holds the title of Solicitor General of New Brunswick. The department offers a range of services, including:

  • Motor vehicle services, including vehicle registration renewal and driver's licenses
  • Auto and lottery licenses
  • Correctional services
  • Victim services
  • Probation
  • Crime prevention and reduction
  • Diversion and Restorative Justice Services
  • Public Safety Crime Dashboards, which provide police-reported crime information and a crime severity index
  • Access to court records
  • Information on intimate partner violence
  • Support for youth aged 12 to 17 who get in trouble with the law

SNB also provides vital operations for the provincial civil service, including procurement and sourcing services, leading the Energy Management strategy, and providing information technology, payroll, and translation services.

Frequently asked questions

Service New Brunswick (SNB) is the Government of New Brunswick's chief provider of front-line services to the public.

Service New Brunswick delivers more than 300 services to the public through a network of office locations, online services, and Service New Brunswick TeleServices (customer contact centre).

Some of the services provided by Service New Brunswick include:

- Vehicle registration renewal

- Driver licence renewal

- Birth, death, or marriage certificates

- Property tax payment options

- Fish and wildlife licensing and draws

- Land and environment services

You can access the services provided by Service New Brunswick online, by phone, or in person at their service centre locations.

Service New Brunswick is home to more than 2,400 employees who share a common vision of "Excellence in Service Delivery". These employees provide high-quality, innovative public services to customers with a focus on value for all New Brunswickers.

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