
Primary health care is the first level of contact that individuals, families, and communities have with the healthcare system. In Australia, primary health care is typically the first contact a person has with the healthcare system when they have a health problem that is not an emergency. It includes a broad range of activities and services, from health promotion and prevention to treatment and management of acute and chronic conditions. Primary healthcare providers include GPs, nurses, allied health professionals, midwives, pharmacists, dentists, and more. In 2014–2015, about $56 billion of total health expenditure was spent on primary health care in Australia, accounting for 35% of total health funding.
| Characteristics | Values |
|---|---|
| First point of contact with the health system | General Practitioner (GP), Physiotherapist, Pharmacist, Dentist, Counsellor, Dietitian, Osteopath, Midwife, Community Nurse, Nurse Practitioner |
| Services | Diagnosis, Treatment, Care, Health Promotion, Prevention, Early Intervention, Management of Acute and Chronic Conditions, Immunisations, Referrals |
| Funding | $56 billion spent on primary health care in 2014-15, accounting for 35% of total health funding |
| Organisations | 31 Primary Health Networks (PHNs) |
| Population | 21 million, 70% living in major cities, 14% in regional areas, 14% in rural areas, 3% in remote areas |
| Diversity | 24% born overseas, 16% speak a language other than English at home, growing population of refugees, 2.5% Indigenous Australians |
| Life Expectancy | Indigenous Australians have a life expectancy 17 years shorter than the rest of the population |
| Challenges | Social and economic disadvantage, ageing population, deteriorating health |
| Coordination | Proposed regional primary health care organisations to plan and coordinate services, integrate with other health and related services |
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What You'll Learn
- Primary health care is the first point of contact with the healthcare system
- Primary health care includes a broad range of activities and services
- Primary health care is provided by a range of healthcare professionals
- Primary health care services are divided between the public and private sectors
- Primary health care is critical for disease prevention and control

Primary health care is the first point of contact with the healthcare system
Primary healthcare is the first point of contact with the healthcare system for individuals, families, and communities. In Australia, primary healthcare covers any medical service provided outside of a hospital, including aged care, community health, general practice, and schools. It is the entry level to the health system and is typically a person's first encounter with healthcare professionals.
In 2014-15, Australia spent about $56 billion on primary healthcare, accounting for 35% of total health funding, similar to hospital service spending (39%). This included 139 million non-referred encounters with GPs claimed through Medicare, 117 million medications prescribed by GPs, and 3.5 million episodes of care delivered by Aboriginal and Torres Strait Islander-specific services.
Primary healthcare providers play a critical role in disease prevention and control, keeping individuals and communities healthy. They provide proactive care, health promotion, and advice to maintain good health through regular health checks and support for ongoing care. This includes GPs, nurses, allied health professionals, midwives, pharmacists, dentists, counsellors, dietitians, osteopaths, and physiotherapists.
Primary healthcare services are available through various channels, including in-person appointments, telephone helplines, and community pharmacies. They can diagnose and treat common health conditions, assess the urgency of medical problems, and refer patients to specialists or emergency services if needed. Australia's 31 Primary Health Networks (PHNs) work to streamline and coordinate health services, particularly for those at risk of poor health outcomes, to ensure individuals receive timely and appropriate care.
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Primary health care includes a broad range of activities and services
In Australia, primary health care is the first point of contact a person has with the healthcare system when they have a non-emergency health issue. It includes a broad range of activities and services, from health promotion and prevention to the treatment and management of acute and chronic conditions.
Primary healthcare providers include GPs, nurses, allied health professionals, midwives, pharmacists, dentists, counsellors, dietitians, osteopaths, and physiotherapists. These professionals play a critical role in disease prevention and control, providing proactive care and health promotion to keep the community healthy.
Primary healthcare services include regular health checks, health advice, and support for ongoing care. They can diagnose and treat common health conditions, assess the urgency of medical problems, and refer patients to specialists if needed. Telephone helplines, such as NURSE-ON-CALL, are also available to provide advice and help determine if an in-person consultation is necessary.
In addition to general practice, primary health care in Australia includes a range of other settings, such as aged care, community health, custodial, schools, and more. It incorporates personal care, community development, and interconnecting principles of equity, access, empowerment, and inter-sectoral collaboration.
The Australian Government funds Medicare, a universal public insurance scheme, to provide free access to primary healthcare services. In 2014-15, about $56 billion was spent on primary healthcare, accounting for 35% of total health funding.
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Primary health care is provided by a range of healthcare professionals
In Australia, primary health care is typically the first point of contact a person with a health concern has with the health system. It covers healthcare that is not related to a hospital visit, including health promotion, prevention, early intervention, treatment of acute conditions, and management of chronic conditions.
Primary healthcare is provided by a range of healthcare professionals, including GPs, nurses, allied health professionals, midwives, pharmacists, dentists, counsellors, dietitians, osteopaths, and physiotherapists. These professionals work in various settings, including general practice, community health, aged care, schools, and other primary healthcare settings.
GPs, or general practitioners, are often the first point of contact for individuals and families seeking primary healthcare. They provide comprehensive and ongoing general medical care, including diagnosis, treatment, and management of health conditions. Nurses play a critical role in primary healthcare, with over 98,000 primary healthcare nurses in Australia working in disease prevention, control, and health promotion. They provide proactive care to keep the community healthy and work independently and collaboratively to address health inequalities and promote public health.
Pharmacists are also essential in primary healthcare, providing not only medications but also additional services such as health advice and certain treatments without the need for a doctor's prescription. Other healthcare professionals, such as counsellors, dietitians, osteopaths, and physiotherapists, may be seen regularly by individuals as part of their primary healthcare needs.
Australia has 31 Primary Health Networks (PHNs) that are independent organisations working to streamline and coordinate healthcare services, particularly for those at risk of poor health outcomes. These networks aim to ensure that individuals receive the right care, in the right place, at the right time. Telephone helplines, such as NURSE-ON-CALL, are also available 24 hours a day to provide health advice and help individuals determine if they need to see a healthcare professional in person.
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Primary health care services are divided between the public and private sectors
Primary healthcare is the first port of call for individuals, families, and communities when they have a health issue that is not an emergency. It is the part of the healthcare system that people use the most. In Australia, primary healthcare covers health care that is not related to a hospital visit, including health promotion, prevention, early intervention, treatment of acute conditions, and the management of chronic conditions.
In Australia, primary health care services are divided between the public and private sectors. The Australian Government funds Medicare, a universal public insurance scheme that provides free primary healthcare services. In 2014–15, there were 139 million non-referred encounters with GPs claimed through Medicare, from a total of 335 million out-of-hospital services. Other out-of-hospital Medicare services included obstetrics, anaesthetics, and pathology.
The private sector also plays a significant role in providing primary healthcare services in Australia. General practitioners (GPs) are typically the first point of contact for people seeking primary healthcare. GPs work in private clinics and provide a range of services, including diagnosis, treatment, and ongoing care for acute and chronic conditions.
In addition to GPs, other private healthcare providers contribute to primary healthcare delivery. These include allied health professionals such as physiotherapists, dentists, counsellors, dietitians, osteopaths, and community pharmacists. These professionals often work collaboratively with GPs to provide comprehensive care to patients.
To streamline health services and improve coordination, Australia has established 31 Primary Health Networks (PHNs). These are independent organisations that work to ensure people receive the right care, in the right place, at the right time, particularly for those at risk of poor health outcomes. PHNs also advocate for community-developed health solutions, such as those that improve the quality of life and health for Aboriginal and Torres Strait Islander people.
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Primary health care is critical for disease prevention and control
In Australia, primary health care is the first point of contact a person has with the healthcare system when they have a health problem or issue that is non-emergency. It covers health care that is not related to a hospital visit, including health promotion, prevention, early intervention, treatment of acute conditions, and management of chronic conditions.
Primary health care in Australia is funded by the government through Medicare, a universal public insurance scheme. In 2014–15, approximately $56 billion was spent on primary health care, accounting for 35% of total health funding, similar to hospital services (39%). Medicare covers non-referred encounters with GPs, obstetrics, anaesthetics, and pathology. It also includes medications prescribed by GPs and those provided directly to patients.
Primary health care services in Australia are coordinated by 31 independent Primary Health Networks (PHNs). These organisations work to streamline health services and improve coordination so that individuals receive the appropriate care at the right time and place. PHNs are particularly focused on those at risk of poor health outcomes. Additionally, the National Health and Hospitals Reform Commission and the Primary Health Care Taskforce have proposed regional primary health care organisations to enhance the planning and coordination of primary health care services.
The diverse nature of Australia's population, with varying cultural, social, and economic backgrounds, requires a range of approaches to designing and delivering health care. This diversity presents challenges for integrating primary health care services effectively. However, the integration of primary health care is essential for coordinating care and ensuring that individuals receive the right treatment in a timely manner.
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Frequently asked questions
Primary health care is the first level of contact that individuals, families, and communities have with the healthcare system. It includes a broad range of activities and services, from health promotion and prevention to treatment and management of acute and chronic conditions.
Services delivered by primary healthcare providers include diagnosis, treatment, and care of people with health problems. They can also assess the urgency of medical problems and direct you to the best place for care.
Primary healthcare providers include GPs, nurses, allied health professionals, midwives, pharmacists, dentists, counsellors, dietitians, osteopaths, and physiotherapists.
In 2014–15, about $56 billion of total health expenditure was spent on primary health care. This is 35% of total health funding, similar to spending on hospital services (39%).
Australia has 31 Primary Health Networks (PHNs), which are independent organisations working to streamline health services and better coordinate care so people receive the right care, in the right place, at the right time.











































