Nbpa-Ips: New Brunswick's Innovative Policing

The New Brunswick Parking Authority (NBPA) is an organisation that provides parking information in New Brunswick, New Jersey. The NBPA manages nine public parking garages, several surface parking lots, and handles the enforcement of on-street parking. In 2015, the NBPA began replacing its coin-operated parking meters with newer technology from IPS Group, a parking and telecommunications company. The NBPA chose IPS Group because its meters were easy to use, streamlined critical city services, and provided real-time data and revenue reconciliation tools. The IPS smart meters also allowed the NBPA to implement a progressive pricing model, where parking rates increase based on parking length.

The NBPA is the organisation for parking information in New Brunswick, New Jersey

The New Brunswick Parking Authority (NBPA) is the go-to organisation for parking information in New Brunswick, New Jersey. The NBPA provides a range of parking services, from commuter parking for mass transit to monthly parking for employees and parking validations for customers.

The NBPA has been recognised for its successful redevelopment of the city's parking infrastructure, modernising parking management to meet increasing demand. In 2015, the NBPA replaced old, electronic parking meters with a new system provided by IPS Group Inc., a parking and telecommunications company. The new meters were easier for users and staff, improved efficiency, and reduced operational costs.

The NBPA continues to innovate, with plans to add vehicle detection sensor technology to direct visitors to available parking spaces. The organisation is committed to staying up-to-date with parking trends and technology to provide the best service to the city of New Brunswick.

The NBPA also offers online services, such as the ability to apply for parking permits, make payments, and manage your parking account. Their website provides information on parking facilities, reservations, and regulations, ensuring that residents and visitors can easily access the parking information they need.

With their efficient management, use of technology, and focus on customer service, the NBPA is a leader in parking authorities in New Jersey, setting an example for other cities to follow.

The NBPA sought to modernise parking management and improve user experience

The New Brunswick Parking Authority (NBPA) is the go-to organisation for parking information in New Brunswick, New Jersey. The NBPA sought to modernise parking management and improve user experience by replacing outdated mechanical meters with a fully-integrated smart parking solution.

The NBPA serves a community whose population triples during the day, from 52,000 permanent residents to over 150,000 residents and visitors. The existing mechanical meters in the downtown region were difficult for users and placed a significant burden on operations, maintenance, and enforcement staff. The meters often suffered from coin jams that could take days or even weeks to address, and they were hard to enforce, with college students defrauding the meters to increase parking time and fogged screens limiting visibility.

As one of the largest parking authorities in the state, the NBPA sought a solution to streamline parking management and create a more seamless user experience for its citizens. They released a formal request for proposals and selected IPS Group as the most qualified bidder. The IPS meters were installed almost instantaneously, with staff retrofitting over 900 meters in just two days.

The IPS smart meters' real-time data feeds and revenue reconciliation tools immediately impacted city processes. The IPS Data Management System (DMS) reports revenue per meter, allowing collections staff to efficiently reconcile revenue collected at the meter with revenue reported in the system. Collection routes were adjusted to target high-traffic meters, and the NBPA reduced the number of staff and hours dedicated to collections, reallocating those resources more efficiently.

The NBPA also utilised the real-time data to implement a progressive pricing model, where parking rates increase based on parking length. This new pricing structure supports local businesses aiming to increase parking turnover and encourages long-term parkers towards garages.

The modernisation efforts led to a 29% increase in parking revenue, with credit cards making up 55% of total revenue. There were also annual savings of $50,000 in operational efficiencies and an increase in meter uptime to over 98%.

The NBPA chose IPS Group as the most qualified bidder to help streamline parking management

The New Brunswick Parking Authority (NBPA) is the organisation responsible for parking information in New Brunswick, New Jersey. The NBPA manages nine different public parking garages, several surface parking lots, and handles the enforcement of on-street parking.

In 2015, the NBPA sought to modernise parking management to meet the increasing demand in New Brunswick. The city's population triples during the day, from 52,000 permanent residents to over 150,000 residents and visitors. The old, electronic parking meters were difficult for users and placed a burden on operations, maintenance, and enforcement staff. The NBPA wanted a system that would reconcile revenue collections and provide real-time information on the condition of each meter.

The NBPA released a formal request for proposals and selected IPS Group as the most qualified bidder. IPS Group is a design, engineering, and manufacturing company headquartered in San Diego, with offices in Canada and Europe. They deliver smart city technology solutions, with a focus on low-power wireless telecommunications, payment processing systems, and parking technologies.

The IPS meters were installed quickly, with staff retrofitting over 900 meters in just two days. The IPS smart meters provided real-time data feeds and revenue reconciliation tools, allowing the NBPA to more efficiently reconcile revenue collected at the meter with revenue reported in the system. As a result, collection routes were adjusted to target high-traffic meters, reducing the number of staff and staff hours dedicated to collections. The NBPA also gained the ability to implement new pricing structures to manage parking demand, such as progressive pricing, where rates increase based on parking length.

The IPS smart meters have had a positive impact on the NBPA's operations, providing a seamless user experience for citizens and streamlining critical city services.

The NBPA's new smart meters have increased revenue by 29% and saved the city $50k per year

The New Brunswick Parking Authority (NBPA) has successfully increased revenue by 29% and saved $50,000 per year by deploying smart parking meters.

NBPA is one of the largest parking authorities in New Jersey, serving the city of New Brunswick, whose population triples during the day, from 52,000 permanent residents to over 150,000. This demand for parking, coupled with outdated mechanical meters, created a need for a modern, efficient parking system. The old meters were difficult for users and placed a burden on operations, maintenance, and enforcement staff. Mechanical issues, such as coin jams, and user fraud by college students, led to significant losses in revenue.

The NBPA chose IPS Group Inc. to install smart meters as part of a comprehensive smart parking solution. The deployment was swift, with over 900 meters retrofitted in just two days. The new smart meters provided real-time data feeds and revenue reconciliation tools, allowing the NBPA to streamline revenue collection and enforcement processes. The IPS Data Management System (DMS) reports revenue per meter, enabling staff to efficiently reconcile physical collections with system reports. Collection routes were optimized to focus on high-traffic meters, maximizing cost and revenue.

The NBPA also reduced staff numbers and reallocated hours more efficiently, resulting in significant savings in operational efficiencies. The real-time data provided by the smart meters also improved enforcement capabilities, allowing the NBPA to resolve disputes quickly and accurately.

The smart meters further enabled the implementation of dynamic pricing, with rates increasing progressively the longer a vehicle is parked. This pricing structure encourages parking turnover, supporting local businesses, and directs long-term parkers towards parking garages.

The NBPA's successful modernization of its parking system has positioned it as a leader in smart parking technology in New Jersey. The authority plans to continue embracing new technology, such as adding IPS vehicle sensors to direct visitors to available parking spaces, to enhance the parking experience for residents and visitors alike.

The NBPA plans to add IPS sensors to the meters to direct visitors to available parking spaces

The New Brunswick Parking Authority (NBPA) is responsible for parking information in New Brunswick, New Jersey. The NBPA manages nine public parking garages, several surface parking lots, and enforces on-street parking.

In 2015, the NBPA decided to upgrade its old, electronic parking meters, which were difficult for users and placed a burden on operations, maintenance, and enforcement staff. The NBPA selected IPS Group as the most qualified bidder to provide a modern parking meter system. IPS installed over 900 new smart meters in just two days.

The IPS smart meters have had a significant impact on the city's processes, with real-time data feeds and revenue reconciliation tools. This has allowed the NBPA to streamline its operations, reduce staff hours, and adjust collection routes to target high-traffic meters, resulting in increased revenue and efficiency.

Now, the NBPA plans to further enhance its parking system by adding IPS sensors to the meters. These sensors will have wayfinding capabilities, allowing them to direct visitors to available parking spaces. This technology will improve the parking experience for visitors and make it easier for them to find parking spots.

The NBPA is committed to staying at the forefront of parking trends and technology, and this upgrade is part of their efforts to become the best parking authority in New Jersey. By utilizing the IPS sensors, the NBPA will be able to provide a more efficient and user-friendly parking experience for residents and visitors to New Brunswick.

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