Tucker Ford: Brunswick's Tragic Mystery

Tucker Ford in Brunswick, Maine, is a Ford dealership that has been the subject of some negative reviews online. One review in particular stands out, where a customer alleges that Tucker Ford took advantage of their elderly parents, pressuring them into buying a new vehicle and not allowing them to cancel the deal despite returning within the allotted time frame. The review also mentions that the dealership did not accommodate the customers' hearing and cognitive impairments, and that they were overcharged for their purchase. This incident has left a negative impression of Tucker Ford, with the reviewer advising others to avoid doing business with the dealership.

Tucker Ford is no longer in business

Tucker Ford, a Ford dealership in Brunswick, Maine, is no longer in business. The company was established and incorporated in Maine in 1995 and, at its peak, employed 38 people.

The dealership sold new and used automobiles and offered parts and services. It was not BBB Accredited and has 0 reviews and 0 complaints on BBB.

There are now other Ford dealerships in Brunswick, Maine, including Darling's Brunswick Ford, which guarantees customers will leave their dealership "satisfied and smiling".

Elderly couple scammed

An elderly couple in Brunswick, Maine, was allegedly scammed by Tucker Ford, a local dealership. The couple, in their 80s, claimed they were pressured into buying a new vehicle and were given half the price of what their trade-in was worth. They paid cash for the new vehicle and hundreds of dollars over the sticker price. When they tried to cancel the deal, they were told that their old car had already been sold.

The couple's son detailed the incident on a car dealership review website, explaining how his parents were taken advantage of by Tucker Ford. He wrote that his parents were pressured into buying a new vehicle when they had just gone to the dealership to look at cars and see what deal they could get. The son claimed that Tucker Ford gave them half the price of what their trade-in was worth, per Kelly Blue Book, and that they paid the sticker price in cash.

The couple returned to the dealership three days later to cancel the deal and get their old car back, but they were told that their car had already been sold. The son checked Carfax and found that Tucker Ford still had possession of the vehicle at the time. He also alleged that his mother has a cochlear implant and cannot hear well, and his father has dementia and is no longer able to make financial decisions.

The son contacted the dealership's manager, Bobby, to try to resolve the issue, but Bobby said they would not do anything to make it right. The son is now trying all avenues to get help for his parents and get Tucker Ford to refund them the amount they believe they were overcharged.

Tucker Ford has been in business since 1995 and is a Ford dealership selling new and used automobiles and offering parts and service. The company employs 38 people, and its president is Mr. Joseph P. Manning. While the dealership has positive reviews from some customers, this incident highlights the importance of being vigilant when making significant purchases, especially for elderly individuals who may be more vulnerable to scams and pressure tactics.

Paid over sticker price

Tucker Ford in Brunswick, Maine, is no longer in business. The dealership has one location at 157 Pleasant St, Brunswick, ME 04011-2216.

Tucker Ford was a Ford dealership selling new and used automobiles and offering parts and services. The company was established and incorporated in Maine in 1995 and employed 38 people.

One review of Tucker Ford in Brunswick mentions that the reviewer's elderly parents were taken advantage of by the dealership. The reviewer states that their parents were pressured into buying a new vehicle and were given half the price of what their trade-in was worth. They also mention that their parents paid hundreds of dollars over the sticker price in cash and were unable to cancel the deal. The reviewer claims that Tucker Ford refused to make things right and that their parents were clearly taken advantage of due to their age and their father's dementia.

It is important to note that this is a single review and may not be representative of the overall business practices of Tucker Ford. However, it is concerning that the reviewer alleges that the dealership refused to address their concerns and that their parents were treated unfairly.

Sold car before refunding

Tucker Ford in Brunswick, Maine, has been accused of selling a car to an elderly couple before refunding their previous purchase. The couple, in their 80s, were pressured into buying a new vehicle and were given half the price of what their trade-in was worth, per Kelly Blue Book. They paid in cash for the new vehicle and returned three days later to cancel the deal and get their old car back. However, Tucker Ford claimed that they had already sold the couple's old car, which was not true according to Carfax. The couple ended up paying the balance and leaving with the new car.

In general, car dealerships are not legally obligated to accept returns or provide refunds after the sales contract has been signed. However, there are some exceptions and special circumstances where a dealership may allow returns or provide refunds. For example, if a car has major mechanical issues, the dealership may be legally required to accept a return. Additionally, some dealerships may have their own return policies or exchange programs. It is important for customers to carefully review the dealership's policies and understand their rights before making a purchase.

In the case of Tucker Ford, the dealership refused to take any action to resolve the issue, even after being contacted by the couple's family member. This incident has led to negative reviews and complaints against Tucker Ford, with the family member stating that they are trying all avenues to get help and get a refund for the couple.

Poor customer service

Tucker Ford in Brunswick, Maine, has received several complaints about its poor customer service. One incident involved an elderly couple in their 80s who were allegedly taken advantage of by the dealership. The couple claimed they were pressured into buying a new vehicle and were given half the price of what their trade-in was worth, per Kelly Blue Book. They paid cash for the new vehicle and hundreds of dollars over the sticker price. When they tried to cancel the deal three days later, they were told that the car had already been sold and that they couldn't back out. The dealership refused to rectify the situation, even after the issue was explained to the manager, Bobby.

Another customer complained about a deal offered and accepted over the phone, only to find that the agreed-upon price had changed when they arrived to sign and pre-pay. Despite leaving messages and attempting to resolve the issue, the customer was told that the car had been sold and was met with lies, miscommunications, and a lack of accountability from the dealership. The customer described the experience as "horrible customer service" and warned others to avoid Tucker Ford.

In contrast, Darling's Brunswick Ford, a different dealership in the same area, has received positive reviews for its customer service. Customers have praised the sales team for their helpfulness and ensuring they left with the vehicle they wanted at an affordable price. The service department has also been recognised for its excellent work and courteous staff.

While there are some positive reviews for Tucker Ford, with one customer stating that they were treated very well and got the truck they wanted at a good price, the majority of recent reviews highlight issues with the dealership's business practices and customer service. The dealership has been accused of scamming customers, lying, and taking advantage of vulnerable individuals. These incidents have led to a negative reputation for Tucker Ford, with some customers warning others to avoid doing business with them.

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