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Austrian Airlines offers a range of services to its first-class customers. The airline has a business class product that varies depending on the aircraft, with the Boeing 767-300 offering a better cabin configuration than the Boeing 777-200. All business-class seats recline to a fully flat position, but the 767 seats are wider and offer direct aisle access. The seats are forward-facing and staggered with 21 inches of width, 60 inches of pitch, and 78 inches of bed length. Each seat also has a large in-flight entertainment screen, simple controls, and an arm table. The food and beverage offering is particularly famous among luxury aficionados, with an extensive menu and high-quality coffee.
Characteristics | Values |
---|---|
Number of classes | 3: Economy, Premium Economy, and Business Class |
Business Class seat configuration | 1-2-1 and 2-2-2 layout |
Business Class seat width | 21 inches |
Business Class seat pitch | 60 inches |
Business Class bed length | 78 inches |
Business Class seat controls | Simple |
Business Class seat privacy | Limited |
Business Class in-flight entertainment screen | Large |
Business Class food | Multi-course meals, including local wines and Austrian coffee specialities |
Business Class baggage allowance | 2 items of hand luggage up to 8 kg and 2 free bags up to 32 kg |
Business Class check-in | Priority check-in with its own area at the airport |
Business Class boarding | Priority boarding |
Business Class lounge access | Free |
Business Class amenity kit | Eye mask, socks, earplugs, toothbrush and toothpaste, face cream, lip balm, and a small rucksack |
What You'll Learn
Priority check-in, baggage handling, security, and boarding
Priority Check-In
Business Class passengers can enjoy a separate check-in area at the airport, allowing them to avoid the crowds and long queues. This dedicated space ensures a smooth and efficient check-in process, saving time and providing a more exclusive experience.
Priority Baggage Handling
With Business Class, you can take advantage of additional baggage allowance. On short and medium-haul flights, you can bring 2 pieces of hand luggage up to 8 kg each and 2 free checked bags up to 32 kg each. This means you can pack more and not worry about strict weight limits.
Fast Lane Security
Business Class passengers are entitled to use the fast lane at security controls. This privilege allows you to bypass the standard queues and proceed through security checks more quickly, saving valuable time, especially when you're in a hurry.
Priority Boarding
Priority boarding is another benefit, ensuring that you're among the first to board the aircraft. This means you can settle into your seat, stow your carry-on luggage, and get comfortable before the majority of passengers board.
Overall, the priority services offered by Austrian Airlines' Business Class enhance your travel experience by providing convenience, expediency, and a more exclusive feel to your journey.
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Free lounge access
Business Class passengers flying with Austrian Airlines can enjoy free lounge access at the airport. This is one of the many benefits of flying Business Class with the airline, along with priority check-in, priority baggage handling, fast-lane security, and priority boarding.
The airline's business class product varies depending on the aircraft. The Boeing 767-300 has a better cabin configuration (1-2-1) than the Boeing 777-200, which has a more crowded layout with alternating rows of 1-2-1 and 2-2-2 seating.
All of Austrian Airlines' business class seats recline to a fully flat position, but the seats on the 767 are slightly wider than those on the 777, and you’ll have direct aisle access at every seat on that aircraft. If you have a choice, the 767 is the better option.
These seats are forward-facing and staggered with 21 inches of width, 60 inches of pitch, and 78 inches of bed length. Each seat also features simple controls, a large in-flight entertainment screen, and an arm table.
While the seats don't provide the most privacy, you can enjoy the award-winning DO & CO catering service, which is headquartered in Austria.
Food and Beverage
Austrian Airlines' business class dining is superb. Most dishes are plated next to your seat from a trolley, which is a neat novelty. Multi-course meals feature dishes like glazed short ribs, truffled pasta, and much more.
The beverage selection is plentiful and high-end. There are anywhere from 8 to 10 choices at any given time, including Champagne, white wine, red wine, dessert wine, and more.
Service
You’ll be served a welcome beverage and given a warm towel, in addition to the full multi-course meal service. The service is efficient but never feels rushed.
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High-quality food and drinks
Austrian Airlines is known for its high-quality food and drinks. The airline's business class is catered by DO & CO, a catering company that also creates culinary experiences for first-class airport lounges, international sporting events, hotels, and cafes worldwide.
In business class, passengers are treated to a multi-course meal, including a choice of appetizers, three mains, a cheese plate, and a dessert. The menu features local wines and regional produce, with dishes from around the world given a local twist. For example, the classic Wiener Schnitzel is served as the star of the three-course meal in premium economy.
On the Boeing 767, business-class passengers can enjoy a full coffeehouse service, with Austrian coffee specialties such as Einspänner (Viennese coffee with whipped cream) and Melange (coffee with steamed cream and milk foam). The airline's signature coffee selection is worth waiting for, according to one reviewer.
Austrian Airlines also provides a substantial breakfast 90 minutes before landing, even on overnight flights.
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Comfortable seats and ample legroom
Austrian Airlines offers a range of seating options, with comfortable seats and ample legroom being a defining feature of its first-class experience. Here are some key features of the seating in Austrian Airlines' first class:
Comfortable Seats
The seats in Austrian Airlines' first class are designed to provide maximum comfort for passengers. The seats are spacious, with ample legroom, and are typically arranged in a staggered formation, alternating between a 1-2-1 and 2-2-2 layout. The seats are forward-facing and offer a generous amount of width, pitch, and bed length.
Adjustable Recline
In addition to being comfortable, the seats in Austrian Airlines' first class also offer a greater recline angle compared to other classes. This allows passengers to fully stretch out and relax during their flight. In fact, on long-haul flights, the seats can be converted into a horizontal full-flat bed, providing an even more comfortable sleeping experience.
Extra Space
First-class seats on Austrian Airlines also offer extra space for passengers. The armrests are roomier, providing more elbow room, and there is a convenient place for drinks on the armrest, eliminating the need to keep the tray table down during the flight. Additionally, the seats have a tray table neatly tucked into the armrest, providing additional space when needed.
Noise-Cancelling Headphones
To enhance the comfort of their first-class passengers, Austrian Airlines provides noise-cancelling headphones. These headphones help to reduce the ambient noise of the aircraft, creating a quieter and more relaxing environment for passengers to enjoy their flight.
Priority Seating
First-class passengers on Austrian Airlines also have the benefit of priority seating. This means that they are able to select their preferred seats before other passengers, ensuring they get the most comfortable and spacious seats available.
Personalised Service
The crew in Austrian Airlines' first class is dedicated to providing personalised and attentive service. They are known for their professionalism, friendliness, and attentiveness, ensuring that first-class passengers have a comfortable and enjoyable flight.
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Noise-cancelling headphones and a wide selection of in-flight entertainment
When flying Business Class with Austrian Airlines, you can expect to be well taken care of by the crew, whether you're on a long-haul or short-haul flight.
Business Class passengers are provided with noise-cancelling headphones to use during the flight. These can be used to enjoy the in-flight entertainment, which includes up to 400 hours of video and audio entertainment in digital quality on high-resolution 15-inch touch screens. There are 109 movies and 158 TV shows available, although these may not be new releases.
If you prefer, you can also use your own device to entertain yourself, as there are sockets to charge your gadgets. However, be aware that using the in-flight wi-fi may cost you more than your flight ticket!
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Frequently asked questions
Austrian Airlines offers Economy, Premium Economy, and Business Class tickets.
Business Class offers priority check-in, priority baggage handling, fast-lane security checks, priority boarding, free lounge access, extra baggage, comfortable seats with more legroom, exclusive meals, extra miles, amenity kits, and up to 400 hours of video and audio entertainment.
Business Class offers exclusive meals from DO & CO, including a choice of appetizers, mains, and desserts, as well as a cheese plate. The airline also offers a signature coffee selection.
Premium Economy offers better seats, a separate cabin, upgraded food, and more attentive service.
The seats in Premium Economy are wider, with enhanced legroom and a greater recline. There is also more storage space, a footrest, and a USB port and socket to charge gadgets.