
Primary healthcare in Australia is typically the first point of contact a person with a health concern has with the healthcare system. It covers health promotion, prevention, early intervention, treatment of acute conditions, and management of chronic conditions. Primary healthcare services are delivered in settings such as general practices, community health centres, allied health practices, and via communication technologies such as telehealth and video consultations. General practitioners (GPs), nurses, nurse practitioners, allied health professionals, midwives, pharmacists, dentists, and Aboriginal health practitioners are all considered primary healthcare professionals. In 2014–15, about $56 billion of total health expenditure was spent on primary healthcare in Australia, accounting for 35% of total health funding, similar to spending on hospital services (39%).
| Characteristics | Values |
|---|---|
| First point of contact | General practitioner (GP), pharmacist, or emergency department |
| Healthcare providers | GPs, nurses, nurse practitioners, allied health professionals, midwives, pharmacists, dentists, Aboriginal health practitioners |
| Services | Health promotion, prevention, early intervention, treatment of acute conditions, management of chronic conditions |
| Settings | General practices, community health centres, allied health practices, telehealth, video consultations |
| Expenditure | $56 billion spent on primary health care in 2014–15 (35% of total health funding) |
| Medicare | Funded by the Australian Government; 139 million non-referred encounters with GPs claimed through Medicare in 2014–15 |
| Primary Health Networks (PHNs) | 31 independent organisations working to streamline health services and improve coordination of care |
| Indigenous-specific services | 3.5 million episodes of care delivered by Aboriginal and Torres Strait Islander-specific services in 2014–15 |
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What You'll Learn
- Primary health care services are delivered in settings such as general practices, community health centres, and allied health practices
- Primary health care covers health care that is not related to a hospital visit, including health promotion, prevention, early intervention, and treatment of acute conditions
- Primary health care is the first contact a person has with the health care system, usually with a general practitioner (GP) or pharmacist
- Primary health care is divided between public and private sectors, with responsibility falling to different levels of government and varying funding arrangements
- Primary health care providers include GPs, nurses, nurse practitioners, allied health professionals, midwives, pharmacists, dentists, and Aboriginal health practitioners

Primary health care services are delivered in settings such as general practices, community health centres, and allied health practices
In Australia, primary health care is typically the first point of contact a person with a health concern has with the healthcare system. It covers healthcare that is not related to a hospital visit, including health promotion, prevention, early intervention, treatment of acute conditions, and management of chronic conditions. Primary health care services are delivered in settings such as general practices, community health centres, and allied health practices.
General practitioners (GPs) are considered the "gatekeepers" to the broader health care system. They are often the first port of call for patients and help coordinate referrals to specialists. In addition to GPs, primary healthcare providers include nurses, nurse practitioners, pharmacists, and allied health professionals, such as dentists, psychologists, optometrists, and physiotherapists. These professionals work in various settings, including general practices, community health centres, and allied health practices, to provide accessible and ongoing care to individuals in the community.
General practices are almost universally accessible in Australia, and a recent Commonwealth Fund survey found that Australia had the second-highest proportion of adults agreeing that they had a "medical home" (59%). GPs play a crucial role in coordinating care and providing referrals to specialists when needed. They are often the first to diagnose and treat acute conditions and help manage chronic ones.
Community health centres play an important role in delivering state-funded, population-focused, and community-based health services. These centres may include Aboriginal Community Controlled Health Services, which provide culturally safe and holistic care to Aboriginal and Torres Strait Islander individuals. Community health services also encompass initiatives like telephone helplines, after-hours clinics, and home visit services, ensuring that individuals can access healthcare even outside of regular business hours.
Allied health practices represent a diverse range of health professionals who are not doctors, dentists, nurses, or midwives. These practitioners use evidence-based practices to prevent, diagnose, and treat various conditions. They work in both the public and private sectors and are funded through different mechanisms, including fee-for-service rebates under Medicare, the national health insurance scheme. Allied health professionals often collaborate with other healthcare providers to ensure well-integrated and coordinated care for their patients.
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Primary health care covers health care that is not related to a hospital visit, including health promotion, prevention, early intervention, and treatment of acute conditions
In Australia, primary health care is typically the first point of contact a person with a health concern has with the healthcare system. It covers healthcare that does not involve a hospital visit, including health promotion, prevention, early intervention, and treatment of acute conditions. Primary healthcare providers include general practitioners (GPs), nurses, nurse practitioners, allied health professionals, midwives, pharmacists, dentists, and Aboriginal health practitioners.
Primary healthcare services are delivered in settings such as general practices, community health centres, allied health practices, and via communication technologies such as telehealth and video consultations. In 2014-15, there were 139 million non-referred encounters with GPs claimed through Medicare, out of a total of 335 million out-of-hospital services. The same year, about $56 billion of total health expenditure was spent on primary healthcare, accounting for 35% of total health funding, similar to spending on hospital services (39%).
Primary healthcare includes diagnosis, treatment, and ongoing care for people with health problems. It also involves advising and helping individuals prevent illness and maintain good health through regular health checks and health advice. The availability of primary healthcare data in Australia is limited, but initiatives are underway to improve data collection and reporting.
The Australian healthcare system has a unique structure, with responsibility for healthcare divided between Commonwealth (federal), state, and local governments. The Commonwealth funds medical services outside public hospitals and some associated allied health care through Medicare rebates. States and territories manage public hospitals and most public health and community health services, using a mix of Commonwealth funding and their own taxes.
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Primary health care is the first contact a person has with the health care system, usually with a general practitioner (GP) or pharmacist
In Australia, primary health care is typically the first point of contact a person with a health concern has with the healthcare system. It covers healthcare that does not involve a hospital visit, including health promotion, prevention, early intervention, treatment of acute conditions, and management of chronic conditions. Primary health care services are delivered in settings such as general practices, community health centres, allied health practices, and via communication technologies such as telehealth and video consultations.
General practitioners (GPs), who provide comprehensive and ongoing general medical care, are often the first port of call for primary health care. In addition to GPs, other primary healthcare providers include nurses, nurse practitioners, allied health professionals, midwives, pharmacists, dentists, and Aboriginal health practitioners.
Allied health professionals include psychologists, optometrists, and physiotherapists, who use evidence-based practices to prevent, diagnose, and treat a range of conditions and illnesses. Primary healthcare services also include seeing health professionals for regular health checks, health advice, and support for ongoing care to maintain good health.
Primary healthcare providers are usually the first healthcare professionals a person sees, and they play a crucial role in coordinating care and providing referrals to specialists when needed. They act as gatekeepers to the broader healthcare system, helping patients navigate the system and choose the right specialist for their needs.
In Victoria, for example, community health services play a significant role in delivering state-funded, population-focused, and community-based health services. These services include urgent care clinics, nurse-on-call programs, and telephone helplines for after-hours medical issues.
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Primary health care is divided between public and private sectors, with responsibility falling to different levels of government and varying funding arrangements
In Australia, primary health care is typically the first contact a person with a health concern has with the healthcare system. It covers healthcare that is not related to a hospital visit, including health promotion, prevention, early intervention, treatment of acute conditions, and management of chronic conditions.
Primary health care services are delivered in settings such as general practices, community health centres, allied health practices, and via communication technologies such as telehealth and video consultations. General practitioners (GPs), nurses, nurse practitioners, allied health professionals, midwives, pharmacists, dentists, and Aboriginal health practitioners are all considered primary healthcare professionals.
Primary health care in Australia is divided between public and private sectors, with responsibility falling to different levels of government and varying funding arrangements. Each sector and jurisdiction has its own approach, and the exchange of health information is complicated by the lack of standards for interoperability and different rules governing privacy in different sectors. This fragmentation in the healthcare system has led to challenges in coordinating care and sharing patient information between providers.
The Australian Government funds Medicare, a universal public insurance scheme, to provide free access to primary healthcare services. In 2014-15, there were 139 million non-referred encounters with GPs claimed through Medicare, from a total of 335 million out-of-hospital services. In the same period, public hospitals provided around 35 million outpatient services, 10.2 million episodes of admitted care, and responded to almost 7.4 million emergency department presentations.
To improve coordination and integration of primary healthcare services, changes have been made to the funding of private medical and allied health services for chronic conditions, and voluntary networks of services have been developed in some states. Integrated primary healthcare centres are also being established nationally and in certain states. However, these recent initiatives have yet to show their impact on the overall coordination of healthcare services.
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Primary health care providers include GPs, nurses, nurse practitioners, allied health professionals, midwives, pharmacists, dentists, and Aboriginal health practitioners
In Australia, primary health care is typically a person's first encounter with the healthcare system. It covers healthcare that is not related to a hospital visit, including health promotion, prevention, early intervention, treatment of acute conditions, and management of chronic conditions.
General practitioners (GPs), nurses, nurse practitioners, allied health professionals, midwives, pharmacists, dentists, and Aboriginal health practitioners are all considered primary healthcare providers.
GPs are often the first port of call for patients with a health concern. In 2014–15, there were 139 million non-referred encounters with GPs claimed through Medicare, and 117 million medications prescribed by GPs. In the same period, 83% of people had consulted a GP at least once in the previous 12 months.
Nurses and nurse practitioners are also integral to primary healthcare. In 2023–24, nurse practitioners provided more than 1.2 million services, and in 2017–18, there were about 2.5 million practice nurse/Aboriginal and Torres Strait Islander health worker services provided on behalf of a medical practitioner.
Allied health professionals, including telehealth providers, also play a significant role in primary healthcare. Between March 2020 and March 2022, around 17 million Australians used over 100 million telehealth consultations.
Midwives are registered health professionals who care for women's health and well-being during pregnancy and childbirth. They are often supported by the Medicare system, which provides free or subsidised treatment by health professionals.
Pharmacists are another vital part of primary healthcare in Australia. They provide medications prescribed by GPs and offer direct access to essential drugs for patients.
Dentists are also considered primary healthcare providers in Australia, although access to dental services can be challenging, particularly in rural and remote areas. Rural residents often have poorer oral health and more limited access to dental services than their city counterparts.
Aboriginal health practitioners provide essential care for Indigenous Australians. In 2014–15, there were 3.5 million episodes of care delivered by Aboriginal and Torres Strait Islander-specific services. However, Aboriginal communities often face barriers to accessing healthcare, including the cost of services and transportation challenges in remote areas.
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Frequently asked questions
Primary health care is typically a person's first encounter with the health system. It covers health care that is not related to a hospital visit, including health promotion, prevention, early intervention, treatment of acute conditions, and management of chronic conditions.
General practitioners (GPs), nurses, nurse practitioners, allied health professionals, midwives, pharmacists, dentists, and Aboriginal health practitioners are all considered primary health care professionals.
Primary health care services are divided between the public and private sectors and are responsible to different levels of government. The Australian Government funds Medicare, a universal public insurance scheme. The Commonwealth funds medical services outside public hospitals and some associated allied health care through fee-for-service rebates under Medicare.
Primary health care services in Australia include general practice, community health services, private allied health providers, and indigenous community-controlled health services. Victoria's community health services play an important role in delivering state-funded, population-focused, and community-based health services. The Royal Flying Doctor Service provides emergency and primary health care in rural and regional Australia using aircraft.











































