Tickets Bolivia is a website that offers bus and train tickets for national and international routes in Bolivia, as well as flights, tours, and transfer services. The website has been in operation for over 10 years and claims to offer precise and updated information, a wide range of transportation options, customer service, and various payment methods. However, reviews for the website are mixed, with some customers praising the company's responsiveness and helpfulness, while others complain about issues with ticket validity, cancellations, refunds, and safety.
Characteristics | Values |
---|---|
Number of customers | More than 300,000 |
Years in operation | 10 |
Number of companies offered | More than 60 |
Types of tickets offered | Bus, train, airline, tours, transfer services |
Customer service responsiveness | Responsive, helpful, and received praise from some customers |
Customer service contact methods | Email, WhatsApp |
Customer service contact details | [email protected], +591 2 212 9774, +591 69874730 |
Payment methods | Credit card, PayPal, bank transfer, QR |
Seat selection | Available on the website; if not possible, customers can contact customer service to communicate their preferences |
Ticket cancellation | Possible upon request, with the amount of refund depending on how far in advance the request is made |
Trustpilot rating | 3/5 stars |
What You'll Learn
- Tickets Bolivia has been operating for 10 years and offers bus and train tickets
- Tickets Bolivia has mixed reviews, with some reporting fake tickets and others praising their responsiveness
- Tickets Bolivia offers precise and updated information, with direct contact with transportation companies
- Tickets Bolivia offers a wide range of transportation options, from buses to international travel
- Tickets Bolivia provides a team ready to answer any questions or address any concerns
Tickets Bolivia has been operating for 10 years and offers bus and train tickets
Tickets Bolivia has been in the business for 10 years, offering its customers bus and train tickets. The company has served over 300,000 customers and works with more than 60 transport companies to offer national and international routes. Tickets Bolivia provides a wide range of options, from economical to premium, to suit different preferences and budgets.
The company's website outlines a simple four-step process for customers to book their tickets. Firstly, customers search for their desired route, date, and number of passengers. They then select their preferred company, schedule, and cost. In the third step, passengers enter their details and choose a payment method. Finally, they complete the payment and receive their e-ticket via email.
While Tickets Bolivia has a generally positive reputation, with some customers praising their responsive customer service and ease of use, there are also several negative reviews. Some customers have reported issues with ticket validity, refunds, and safety. It is important to consider both positive and negative reviews when assessing the reliability of Tickets Bolivia.
The company has replied to some negative reviews, addressing concerns and providing contact information for further assistance. They have also emphasised their role as an intermediary company, processing bookings and payments, and have offered refunds in certain situations.
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Tickets Bolivia has mixed reviews, with some reporting fake tickets and others praising their responsiveness
Tickets Bolivia is an online platform that allows customers to book bus and train tickets in Bolivia and neighbouring countries. It has been in operation for over 10 years and claims to have served over 300,000 customers.
Reviews of Tickets Bolivia are mixed. On Trustpilot, the company has an overall "Poor" rating of 37%. Several negative reviews cite issues with fake or invalid tickets, unhelpful customer service, and unexpected additional charges. Some reviewers also mention instances of theft and robbery during their trips, which they attribute to the company's negligence in allowing such incidents to occur.
On the other hand, Tickets Bolivia also has a significant number of positive reviews, with customers praising the company's responsiveness and helpfulness. Several reviewers mention that the company was able to promptly assist them with changes to their bookings, even when the issues were not their fault. Other positive reviews highlight the convenience of booking through Tickets Bolivia and the ease of the booking process.
On Scamadviser, Tickets Bolivia has a trust score of 78, indicating that it is likely legitimate. However, the website has received mainly negative reviews, with an average score of 2.9 out of 5 stars. Some customers have reported issues with non-delivery of tickets and difficulty in obtaining refunds.
In summary, while Tickets Bolivia has a significant number of positive reviews praising its responsiveness and convenience, there are also a considerable number of negative reviews reporting issues with fake tickets, unhelpful customer service, and unexpected charges. As such, it is recommended that customers exercise caution when using this platform and thoroughly read through reviews before booking.
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Tickets Bolivia offers precise and updated information, with direct contact with transportation companies
Tickets Bolivia is a website that offers a seamless way to book bus and train tickets online. It has been in operation for over 10 years and has served more than 300,000 customers. The website provides precise and updated information, thanks to its direct collaboration with transportation companies. This means that customers can access accurate details on schedules, fares, availability, and any current circumstances.
Tickets Bolivia offers national and international routes, covering destinations in Bolivia, Peru, Chile, Argentina, and Brazil. It works with more than 60 companies, allowing customers to choose their preferred company, schedule, and cost. The website also provides the option to select seats, although some companies accommodate passengers according to availability. In such cases, customers can contact Tickets Bolivia's customer service to communicate their preferences to the transport company.
The booking process on Tickets Bolivia is straightforward and consists of four simple steps. First, customers search for their desired route, travel date, and the number of passengers. Next, they select their preferred company, schedule, and cost. In the third step, they enter passenger details and choose a payment method, including credit card, PayPal, and bank transfer for Bolivian bank account holders. Finally, they complete the payment and receive their electronic ticket via email.
Tickets Bolivia also offers flexibility in changing or cancelling tickets. Customers can make changes to their bus or train tickets in case their travel plans change. The website provides clear modification policies, and customers can cancel tickets upon request, with refunds ranging from 50% to 80% of the ticket cost, depending on the cancellation timeframe.
The website has received mixed reviews from customers. While some praise its responsive customer service, helpfulness, and ease of use, others have reported issues with fake or invalid tickets, overpricing, and difficulties with refunds. Overall, Tickets Bolivia provides a convenient platform for booking bus and train tickets, but customers are advised to carefully review the company's policies and recent feedback before making a purchase.
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Tickets Bolivia offers a wide range of transportation options, from buses to international travel
Tickets Bolivia is an online platform that offers a wide range of transportation options for travellers in Bolivia and beyond. With over 300,000 customers, the company has been operating for 10 years, providing easy access to bus and train tickets. Tickets Bolivia partners with more than 60 companies, offering national and international routes to suit different needs and budgets.
The platform allows users to search for their desired route, select their preferred company, schedule, and cost, and purchase their tickets conveniently. Tickets Bolivia works with prestigious bus companies, ensuring comfortable, efficient, and safe travel experiences. The company offers a range of seating options, from economical minivans and semi-bed seats to more preferential bed-suite seats and buses with tourist services.
In addition to bus and train tickets, Tickets Bolivia also provides the option to book airline tickets, tours, and transfer services. They offer travel insurance, covering assistance for illnesses, accidents, and unforeseen situations, including Covid-19 coverage.
Reviews for Tickets Bolivia are mixed. While some customers praise their responsive customer service and flexibility in modifying tickets, others have reported issues with fake or invalid tickets, overpricing, and a lack of refunds for cancelled trips. It is recommended to carefully review all options before booking and to be aware of potential challenges when travelling in Bolivia.
Overall, Tickets Bolivia presents itself as a comprehensive travel booking platform, catering to various transportation needs and offering convenience, flexibility, and a range of options for travellers exploring Bolivia and beyond.
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Tickets Bolivia provides a team ready to answer any questions or address any concerns
Tickets Bolivia is an established company with more than 10 years of experience and over 300,000 customers. They provide a team ready to answer any questions or address any concerns. The company offers bus and train tickets for national and international routes, collaborating with more than 60 companies. Tickets Bolivia maintains direct contact with all transport companies to provide precise and updated information on schedules, fares, availability, and circumstances.
The company offers a wide range of transportation options, from buses between cities and domestic locations to international travel in Peru, Chile, Argentina, and Brazil. They also provide various payment methods, including credit card, PayPal, bank transfer, and QR code.
Tickets Bolivia's customer service team is responsive and helpful, assisting with changes and queries via WhatsApp and email. They are attentive to the needs of their clients and aim to expand their services according to their requirements. The company provides guidance and support throughout the ticket-purchasing process, ensuring a smooth and stress-free experience for travellers.
While the majority of reviews on Trustpilot are negative, Tickets Bolivia has replied to several reviews, addressing concerns and providing solutions. They have a reasonable trust score of 78 on Scamadviser, with indicators suggesting the website is likely legitimate. However, there are some negative reviews mentioning issues with fake or invalid tickets, robbery, and unhelpful customer support.
Overall, Tickets Bolivia provides a team that strives to answer questions and address concerns, offering a range of transportation options and payment methods to cater to travellers' needs.
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Frequently asked questions
Yes, Tickets Bolivia is a legitimate company with more than 10 years of experience in the national market. They have served more than 300,000 customers and offer bus and train tickets for national and international routes.
Tickets Bolivia has mixed reviews online. Some customers have praised their helpful and responsive customer service, while others have complained about issues with ticket bookings and cancellations. It is recommended to read recent reviews before making a purchase.
Tickets Bolivia offers precise and updated information as they maintain direct contact with their partner transportation companies. They provide a wide range of transportation options, from buses to trains, and offer various payment methods, including credit card, PayPal, and bank transfer. They also allow customers to change or cancel their tickets if needed.