Sewer Bill Fixed In New Brunswick?

The City of New Brunswick, New Jersey, provides essential services such as water and sewer maintenance to its residents and the surrounding communities. The City offers online bill payment options for its residents, with the sewer bill amount based on meter information. The Township of North Brunswick, which includes New Brunswick, charges a flat fee for the size of the meter and a variable fee based on water usage. The Township aims to provide clear information about water and sewer bills, with residents able to contact the Township with any queries.

Sewer bill calculation in New Brunswick, NJ

The City of New Brunswick in New Jersey provides essential services such as water, sewer, and trash collection to its residents and businesses. The sewer bill is calculated based on the usage amount, which is determined by the meter information located on the monthly statement. Residents are billed for both water and sewage fees for each gallon of water used, as well as a flat fee for the size of their meter.

The billing rates for residential water and sewer accounts are as follows:

For water:

• 1 - 3,000 gallons: $0.004341
• 3,001 - 9,000 gallons: $0.007812
• 9,001+ gallons: $0.008680

For sewage:

• 1 - 3,000 gallons: $0.006657
• 3,001 - 9,000 gallons: $0.008273
• 9,001+ gallons: $0.009509

Additionally, there is a connection fee based on the meter size:

• Up to 1”: $3/month
• 1”: $4/month

It is important to note that the City of New Brunswick has transitioned from quarterly to monthly billing. This change ensures that consumption is captured monthly, and the "read date" and "bill date" are expected to align more closely. As a result, the number of days between read dates may vary, which can lead to slight fluctuations in the bill amount from month to month.

The City of New Brunswick also offers various payment methods, including online payments through doxo, which allows users to securely manage their bills and track their payment history. Residents can also pay their bills through credit card, debit card, Apple Pay, or bank account.

Sewer bill payment methods

North Brunswick Township:

The North Brunswick Township provides several contact numbers for different inquiries and emergencies:

• Water/Sewer Billing Payments: (844) 611-4028
• Water/Sewer Billing Inquiries & Complaints: (732) 247-0922 ext. 458
• Water Emergencies & Treatment Plant: (732) 297-3739

South Brunswick Township:

The South Brunswick Township provides the following contact information for its Water & Sewer Revenue Division:

• Phone: 732-329-4000 x7333
• Email: [email protected]

The township also offers an ACH Direct Debit Plan, where residents can enroll for free and have their water and sewer payments directly debited from their checking or savings accounts quarterly.

East Brunswick Township:

The East Brunswick Township provides different contact numbers for various inquiries and emergencies:

• Meter Problems/Appointments: 732-257-8314
• Billing: 732-390-6824
• Water/Sewer Emergencies: 732-390-6793 (after 4 pm)

City of New Brunswick:

The City of New Brunswick offers online bill payment through doxo.com, where you can pay securely using a credit card, debit card, Apple Pay, or bank account. You can also download doxo's free mobile app, available on Google Play and the Apple App Store.

Sewer bill issues

One common issue with sewer bills is unexpected changes in the amount, such as a sudden increase or decrease in the charged sum. This can be due to various factors, including problems with meter readings, leaks, or changes in billing cycles. For instance, the Township of North Brunswick switched from quarterly to monthly billing in 2020, which may have caused temporary fluctuations in the billed amounts.

In some cases, a high sewer bill may be due to a leak or breakage in the water lines on private property. It is the responsibility of the landowner to maintain and repair these lines. However, the Township can assist in identifying the problem and may offer a credit for the high bill if certain conditions are met.

Another issue that residents may face is with meter readings. If a transmitter fails to upload data or a touchpad does not transmit correctly, consumption may not be recorded accurately, resulting in either extremely low or estimated bills. In such cases, residents should contact the Township or the appropriate department to request a new meter or have the transmitter reviewed.

Additionally, seasonal usage can impact sewer bills. Higher or lower usage during certain times of the year, such as increased water usage during summer for gardening or winter for snow removal, can affect the billed amount. It is important for residents to consider their seasonal usage when evaluating if their bill is unusual.

Finally, residents may encounter issues with paying their sewer bills. New Brunswick offers various payment methods, including online, by mail, in-person, or through third-party services like doxo. However, late or missed payments may result in penalties or interest charges, although these may be waived during certain periods, as ordered by the Governor of New Jersey.

Sewer bill payment plans

North Brunswick, New Jersey

The Township of North Brunswick provides a detailed explanation of water and sewer bills on its website. The amount billed is based on meter information, with charges for water and sewage fees for each gallon of water used, as well as a flat fee for the size of the meter. The Township also offers a Utility Bill Payment Plan.

South Brunswick, New Jersey

South Brunswick Township offers an ACH Direct Debit Plan for its residents. This free plan allows for quarterly direct debit payments from a checking or savings account for water and sewer charges. Additionally, South Brunswick residents can apply for the State Low-Income Household Water Assistance Program (LIHWAP) to help with water and sewer bill arrears. The Winter Termination Program is another initiative that prevents service discontinuation for eligible residential customers from November 15 through March 15.

Sewer bill emergencies

High Sewer Bill

If you receive an unusually high sewer bill, it may be due to various reasons such as leaks or breakage. In such cases, you can request a Township representative to visit your home and help identify the problem. If your meter is old, the Township can assist in expediting a meter change before sending a representative. You may also be eligible for a credit on your high bill due to leakage if you had no prior knowledge of the leak and agree to fix it promptly.

Issues with Billing, Consumption, or Meter

For problems related to billing, water consumption, or your meter, you should contact the Water & Sewer Revenue Division. This division manages the financial operations of the Utilities Department and can assist with any questions or concerns related to your bill. They can be reached at (732)-329-4000 x7333 or via email at [email protected].

Technical Problems with Sewer Service

If you are experiencing technical problems with your sewer service, such as blockages or lateral issues, you should contact the Sewer Division of the Utilities Department. This division handles all sewer operations in New Brunswick. They can provide assistance and guidance for any technical issues related to your sewer service. For after-hours emergencies, you can contact the Police Department at (732)-329-4646.

Water/Sewer Emergencies

In the event of a water or sewer emergency after 4 pm, residents of New Brunswick can call (732)-390-6793. This number is specifically designated for emergency situations involving water and sewer issues. During regular office hours, you can also contact the Water/Sewer Emergencies department at (732) 297-3739.

Frequently asked questions