Telus Outage In New Brunswick

Telus is a major Canadian telecommunications company, offering phone, internet, and television services, as well as mobile phone and mobile internet services through Telus Mobility. Telus's powerful network covers 99% of Canada's population and over 18% of Canada's geographical area. While Telus's services are generally reliable, there can be occasional outages. For example, on January 22, 2024, there were reports of a Telus outage in Fredericton, New Brunswick, where users experienced issues with their phone, internet, and television services. However, as of that date, no problems were detected in New Brunswick, and Telus users in the area were not experiencing any widespread issues.

Telus offers phone, internet and television services

Telus offers phone, internet, and television services, as well as mobile phone and mobile internet services through Telus Mobility.

Telus phone services include the Mobility for Good™ program, which provides youth transitioning out of foster care with access to a free smartphone and fully subsidized plan for two years. This program is designed to help young people stay connected with their support networks and prevent social isolation during a vulnerable stage in their lives.

Telus internet service uses DSL technology and offers PureFibre Internet®, which provides a reliable 100% fibre connection directly to your home. PureFibre Internet® offers symmetrical download and upload speeds, award-winning Wi-Fi 6 hardware, and centralized Wi-Fi for connecting multiple devices.

Telus TV relies on satellite or internet television (IPTV) and offers Optik TV®, which includes streaming services such as Netflix, Amazon Prime, Disney+, Crave, and more. Optik TV® also provides access to live TV, 4K and HD content, and a large PVR capacity.

Telus provides a wide range of communication products and services, ensuring that customers can stay connected and enjoy uninterrupted access to their favourite shows, movies, and online content.

Telus' mobile phone network supports CMS, HSPA and LTE

Telus is a telecommunications company that provides phone, internet, and television services. They also offer mobile phone and mobile internet services through Telus Mobility. Telus' mobile phone network supports CMS, HSPA, and LTE.

CMS, HSPA, and LTE are all mobile network technologies that enable mobile devices to connect to the internet and provide users with data services such as web browsing, streaming, and downloading.

• CMS (Content Management System) is a system used by Telus to manage and deliver digital content to mobile devices. It allows users to access and consume digital content, such as text, images, videos, and applications, on their mobile phones. CMS enables Telus to organise and deliver content efficiently, ensuring that users can access up-to-date information and services.
• HSPA (High-Speed Packet Access) is a technology that enhances the performance of mobile broadband networks. It increases data transmission speeds, improves network capacity, and reduces latency. HSPA enables Telus users to experience faster web browsing, smoother video streaming, and quicker downloads on their mobile devices.
• LTE (Long-Term Evolution) is a standard for wireless broadband communication that offers high-speed data transmission. It provides Telus users with faster mobile internet speeds, improved coverage, and more efficient data usage. LTE enables users to enjoy seamless streaming, faster downloads, and reliable connectivity on their mobile devices.

By supporting CMS, HSPA, and LTE, Telus ensures that its mobile phone network can deliver advanced data services to its customers. These technologies enhance users' mobile internet experience by providing faster speeds, improved coverage, and efficient content delivery. Telus' adoption of these technologies demonstrates its commitment to offering reliable and high-performance mobile services to its customers.

Telus' mobile network covers 18% of Canada

Telus is one of Canada's largest telecommunications companies, with 14.5 billion dollars in annual revenue and 14 million subscriber connections. The Telus mobile network covers 18% of Canada's geographical area and 28.8% of all Canadian provinces. This may seem low, but since most of Canada is unpopulated, Telus' coverage only needs to extend to populated areas. As a result, Telus has excellent coverage in and around major cities such as Calgary, Vancouver, Winnipeg, Toronto, Ottawa, Montreal, and Quebec City. Telus' 4G LTE network reaches 99% of Canadians, and its 5G service is available in over 700 communities and every province. Telus has the fastest connectivity and most reliable service in Canada, sharing the top coverage spot with Bell.

Telus offers three different types of networks: HSPA+, LTE, and LTE-A. HSPA+ offers speedier upload and download times than 3G but is not as fast as LTE. LTE is the standard network that most phones currently operate on and features faster upload and download speeds than HSPA+ networks. LTE-A is a relatively new network and is currently the fastest in Canada, but it doesn't cover as much ground as HSPA+ or LTE. Telus is also preparing to launch a 5G network, which will feature the fastest mobile speeds yet.

Telus has a wide variety of phone plans, including shareable and unlimited options. They are the only top-tier cell phone provider in Canada that allows you to buy a phone without opting into a plan. However, buying a phone outright from Telus tends to be more expensive than buying one from other carriers. Telus' plans may also be more expensive than those of competitors like Bell and Rogers.

Telus has excellent coverage in New Brunswick, and there are currently no reported outages in the province.

Telus offers three different types of networks

As of my last update in June 2024, there were no Telus outages reported in New Brunswick.

HSPA+

High-Speed Packet Access+ offers speedier upload and download times than 3G, but is not as fast as LTE.

LTE

LTE (4G) is the standard network on which phones currently operate. It features faster upload and download speeds than HSPA+ networks.

LTE-A

The LTE-Advanced network is relatively new and is currently the fastest in Canada. This network doesn’t cover as much ground as HSPA+ or LTE and is mainly available in and around major cities.

Telus is also preparing to launch a 5G network with the arrival of Canada’s first 5G-compatible phone, the Samsung Galaxy S20. This 5G network, which they plan to launch by the end of 2020, will feature the fastest mobile speeds yet.

Telus has excellent coverage in and around major cities

Telus is one of Canada's largest telecommunications companies, with 14.0 million subscribers and $14.5 billion in annual revenue. It offers phone, internet, and television services, as well as mobile phone and mobile internet services through Telus Mobility.

Telus's coverage in major cities includes Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, and Quebec City. Its 4G LTE service is also available in smaller towns and on most major highways, with plans to expand 5G coverage to these areas in the coming years.

Telus's reliable and fast internet service, Telus PureFibre, offers uninterrupted internet powered by fibre optic technology. It provides symmetrical upload and download speeds of up to 3Gbps, ensuring buffer-free streaming, gaming, and video experiences.

Telus also offers international roaming services, providing versatile plans for customers travelling abroad. With Easy Roam, customers can connect to partner networks in the US or internationally, enjoying unlimited talk and text with their home data for $8/day in the US and $12/day internationally.

Telus is committed to providing reliable coverage and fast speeds to its customers in major cities and beyond, ensuring they stay connected without interruptions.

Frequently asked questions