Lyla Lindsey
ROWIE The Label is an internationally recognised fashion brand based in Byron Bay, Australia. With an emphasis on high-quality, small-run productions and artisanal craftsmanship, the brand has grown from its roots in the local creative scene to a global online store with two flagship Australian boutiques and retailers around the world. The brand's website uses Shopify, a subscription-based software that allows merchants to run their businesses across multiple sales channels. While the website does not explicitly state that prices are in Australian dollars, the brand's Australian origin and the use of Shopify, which supports multiple currencies, suggest that this may be the case.
| Characteristics | Values |
|---|---|
| Country | Australia |
| Currency | Australian Dollar |
| Payment Methods | Shop Pay, PayPal |
| Return Policy | Full refund or 110% online store credit for full-priced items |
| Shipping | Free return shipping for Australian orders |
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What You'll Learn
Rowie the Label is based in Byron Bay, Australia
Rowie's unique style is inspired by her travels, the women around her, nature, and the colourful streets of Byron Bay. The label has grown into an internationally recognised name, with four annual collections of ready-to-wear clothing, swimwear, and accessories. The brand has two flagship boutiques in Australia and also sells globally through its online store and various international retailers.
Rowie the Label is a family-run business that takes pride in using high-quality, small-run productions and artisanal craftsmanship. They source sustainable and natural materials wherever possible. The close-knit team is made up of a collective of women and a handful of men, all working out of sunny Byron Bay. The team's connection to the local area and community is important to them, and they acknowledge the traditional custodians of the land they work on, the Arakwal people of the Bundjalung nation.
The brand offers hassle-free returns and refunds, with most items able to be returned for a refund or 110% online store credit for full-priced items. For Australian orders, a $15 shipping label fee will be deducted from the refund unless customers use their own shipping label.
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The company was founded in 2013 by a self-taught designer
Rowie the Label was founded in 2013 by a self-taught designer from Byron Bay, Australia. The designer grew up on the North Coast of NSW, where she started making clothes at a young age. She left school at 14 and began experimenting with fashion design, exhibiting her first show at 17. She eventually moved to Sydney, where she lived at 'Oasis' in Surry Hills, a haven for bohemian creatives since the 1970s. It was here that she became immersed in the local creative scene and delved into fashion design, sewing, and pattern-making full-time. She sold her pieces at local markets and made clothes for local performers. This period of creative freedom fuelled her artistic talent and drive, leading to the launch of Rowie the Label in 2013.
The designer finds inspiration in her travels, the women around her, nature, and the colourful streets of Byron Bay. She is known for her freewheeling style, often sketching designs on napkins or working in her studio. Rowie the Label has since grown into an internationally recognised brand, with four annual collections of ready-to-wear clothing, swimwear, and accessories. The brand has two flagship Australian boutiques and retailers worldwide. It is a family-run business that prides itself on using high-quality, small-run productions and artisanal craftsmanship, while also sourcing sustainable and natural materials.
Rowie the Label's website uses Shopify for its checkout and payment processes. It offers PayPal as a payment method, with prices listed in Australian dollars for domestic orders. International orders are also accepted, with prices in USD. The brand provides hassle-free returns and refunds, with most items eligible for a refund or 110% online store credit for full-priced items. However, certain items, such as swimwear, intimate briefs, earrings, and hair accessories, are considered final sale items and cannot be returned due to hygiene reasons.
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It offers hassle-free returns and refunds
ROWIE The Label is an internationally recognised fashion brand based in Byron Bay, Australia, with a focus on ready-to-wear clothing, swimwear, and accessories. The company ships globally and has two flagship boutiques in Australia. The brand is known for its high-quality, small-run productions and artisanal craftsmanship, using sustainable and natural materials.
When it comes to returns and refunds, ROWIE offers a hassle-free experience for its customers. The brand understands that sometimes things might not be quite right, and it wants customers to be completely satisfied with their purchases. Therefore, ROWIE accepts returns and offers refunds or online store credit for most items, subject to certain conditions.
For Australian domestic orders, if a refund is requested, customers have the option to use the provided shipping label, and a flat fee of $15 will be deducted from the refund amount. Alternatively, customers can choose to use their own shipping label and courier service, in which case they will be responsible for the shipping costs. For those who opt for online store credit instead of a refund, returns are free of charge for full-priced items.
It's important to note that due to hygiene reasons, certain items like swimwear, intimate apparel, earrings, and hair accessories are considered final sale items and cannot be returned. Shoes must also be in new condition, without any sole markings or scratches, to be eligible for return.
ROWIE's hassle-free returns and refunds policy ensures a smooth and convenient process for customers who need to make returns or exchanges, demonstrating the brand's commitment to customer satisfaction.
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$5.99
Rowie's flagship stores are in Australia
Rowie the Label was founded by designer Rowie Moore and was launched in 2013 in her hometown of Byron Bay, Australia. The brand is known for its effortless, feminine, and artisanally crafted clothing inspired by Byron Bay's free-spirited essence. Rowie aims to celebrate the unique beauty of each woman through her designs.
With that, it is safe to assume that Rowie's flagship stores are in Australia, particularly in Byron Bay, where the brand was born. The coastal paradise filled with natural beauty and a vibrant community of creatives, including Rowie herself, has influenced the brand's aesthetic and values.
The brand's website mentions that customers are welcomed like family when they walk into the Rowie stores. Unfortunately, I could not find the exact locations of Rowie's stores in Australia. However, given the brand's strong association with Byron Bay, it is likely that one of its flagship stores is located there.
Rowie the Label's website also mentions that the brand offers both Shop Pay and PayPal as payment methods. The country code "AU" is mentioned multiple times on the website, indicating that the brand is based in Australia and likely prices its items in Australian dollars. This assumption is further supported by the brand's return policy, which mentions a $15 deduction from refunds for Australian domestic orders that use the provided shipping label.
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The company accepts PayPal and Shop Pay
Rowie The Label is an internationally recognised fashion brand based in Byron Bay, Australia. The company offers four annual collections of ready-to-wear clothing, swimwear, and accessories, which are sold in their global online store, two Australian boutiques, and various retailers worldwide.
Rowie The Label accepts payments via PayPal and Shop Pay. PayPal is a well-known and trusted online payment platform that allows users to send and receive payments securely. It offers buyer and seller protection, making it a safe and reliable choice for online transactions. Shop Pay, on the other hand, is a faster way to checkout and pay for items online. With Shop Pay, customers can save their payment and shipping information, enabling a faster and more convenient checkout experience.
By offering these two payment options, Rowie The Label provides customers with flexibility and convenience during the checkout process. PayPal is a popular and widely used payment method, especially for international shoppers, as it supports multiple currencies and offers a secure way to pay. Shop Pay, being a faster checkout option, enhances the overall shopping experience, making it quicker and easier for customers to complete their purchases.
The company's acceptance of PayPal and Shop Pay demonstrates their commitment to providing a seamless and user-friendly online shopping journey for their customers. Both payment methods offer security, convenience, and ease of use, ensuring that customers can make purchases with confidence and efficiency. With these trusted payment platforms, Rowie The Label ensures that the payment process is straightforward and familiar, contributing to a positive overall brand experience.
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Frequently asked questions
Yes, Rowie the Label is priced in Australian dollars. The company is based in Byron Bay, Australia, and has two flagship boutiques in the country.
Yes, Rowie the Label accepts payments in US dollars via PayPal.
Yes, Rowie the Label offers refunds or online store credit for returned items. For Australian orders, if you use their provided shipping label, $15 will be deducted from your refund.
Yes, Rowie the Label offers exchanges for full-priced items. You can choose to receive 110% online store credit, and your return will be free of charge.
You can cancel your order at any time before it is fulfilled. You authorise Rowie the Label to charge your payment method according to the prices, frequency, and dates listed on the website.
