
Phishing, a form of internet fraud, is a criminal offence in Australia. Phishing involves cybercriminals attempting to steal confidential information through fraudulent emails and online messages, often pretending to be from large organisations. It has been observed in Australia since 2003 and was the most reported scam in the country in 2021. Australian federal and state legislation criminalises hacking and unauthorised access to computer systems, with specific offences relating to the unauthorised access and modification of data, as well as the impairment of electronic communications.
| Characteristics | Values |
|---|---|
| What is phishing? | Phishing is a way for cybercriminals to trick individuals into giving them personal information. |
| How does phishing work? | Cybercriminals send fraudulent emails or text messages pretending to be from large organisations. |
| What do they aim to steal? | Online banking logins, credit card details, passwords, etc. |
| What are the types of phishing? | Malware phishing, spear phishing, and business email compromise. |
| What are the laws against phishing in Australia? | Criminal Code Act 1995 (Cth), Crimes Act 1900 (NSW), and the Privacy Act. |
| What are the penalties? | Imprisonment for up to 2 years or 10 years, depending on the specific charges. |
| What to do if you experience phishing? | Contact your email, phone, or social media provider to block future attempts, report the incident, secure your financial accounts, and change passwords. |
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What You'll Learn

Phishing is a form of cybercrime
In Australia, phishing has been a recognised issue since 2003, as stated by the Australian Cyber Security Centre. According to the Australian Competition and Consumer Commission, phishing was the most reported scam in 2021, with 71,308 cases. This demonstrates the prevalence and impact of phishing attempts in the country.
To combat phishing, Australia has implemented various legislative measures. The Criminal Code Act 1995 (Cth) criminalises phishing through several offences. For instance, sections 308C, 308F, and 308G address the misuse of victims' data for serious offences like theft, fraud, or extortion. Additionally, the Crimes Act 1900 (NSW) includes "Computer Offences," which pertain to unauthorised access, modification, or impairment of restricted data and electronic communications. These laws reinforce the seriousness of phishing and provide a legal framework for addressing such cybercrimes.
It is important to note that while legislation plays a crucial role in deterring and addressing phishing attempts, individuals and organisations must also take proactive steps to protect themselves. This includes being vigilant about suspicious emails and messages, avoiding clicking on unknown links or attachments, and regularly updating security measures. Additionally, reporting phishing incidents to relevant authorities, such as ReportCyber, can help law enforcement track and mitigate these cyber threats.
In summary, phishing is a prevalent form of cybercrime in Australia, targeting individuals and organisations alike. The deceptive nature of phishing makes it a complex issue, and a combination of legislative measures, user awareness, and proactive security practices are essential to combat this evolving threat.
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Phishing is illegal in Australia
In Australia, phishing is criminalised under various laws, including the Criminal Code Act 1995 and the Crimes Act 1900 (NSW). Offences under sections 308C, 308F, and 308G of the Crimes Act criminalise individuals who use stolen data obtained through phishing to commit serious offences such as theft, fraud, or extortion. Additionally, the Criminal Code Act 1995 criminalises unauthorised access to computer systems and unauthorised access to, or modification of, restricted data.
The Australian government takes phishing scams seriously, and there are steps individuals can take to protect themselves. It is recommended that people do not click on links or open attachments in emails or messages from unknown senders. People should also refrain from providing personal or sensitive information in response to unsolicited telephone calls or emails.
If an individual suspects they have been a victim of a phishing attempt, they should contact their email, telecommunications, or social media provider to block future attempts and report the incident through ReportCyber. It is also essential to contact their bank or financial institution to secure their accounts and change passwords.
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Malware phishing
Phishing is a form of cybercrime that involves criminals attempting to obtain sensitive information from victims via email with fraudulent links, prompting them to fill out forms with their personally identifiable information. Phishing can also occur through phone calls or text messages.
To protect against malware phishing, it is important to never click on links or open attachments from unknown senders. It is also crucial to hover over links to check the URL and ensure it is legitimate before clicking. Most internet browsers can also check if a link is safe. Additionally, it is recommended to use trusted antivirus/anti-malware solutions and cybersecurity tools to identify and block malicious links and attachments.
In Australia, the Criminal Code Act 1995 (Cth) criminalizes phishing through various offences. The Crimes Act 1900 (NSW) also includes offences that specifically address the use of stolen data obtained through phishing for serious offences such as theft, fraud, or extortion. These laws highlight the illegal nature of phishing activities and the potential consequences for those who engage in such practices.
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Business email compromise (BEC)
BEC is a rapidly evolving threat, driven by technological advancements and changing business practices. The integration of generative AI in BEC attacks is transforming the threat landscape, with 40% of BEC emails now being AI-generated. These tools enable attackers to create highly personalized, grammatically perfect communications that are difficult to distinguish from legitimate messages. BEC attacks are evolving beyond email to incorporate sophisticated social engineering tactics across multiple communication channels, including AI-generated voice cloning for video calls and QR codes.
To protect against BEC, organizations must implement AI-driven defense systems that detect behavioral anomalies. Human-centric security, which focuses on protecting people as the primary attack surface, is critical to modern BEC defense. Microsoft Defender for Office 365 offers a robust solution to help detect and mitigate BEC attacks, providing advanced phishing protection, real-time monitoring, and automated incident response actions.
BEC scams have amassed over $55 billion in exposed losses over the past decade, making them one of the most financially damaging forms of cybercrime. These scams often exploit the fact that many people rely on email for both personal and professional business. In a BEC scam, criminals send an email that appears to come from a known source making a legitimate request, such as an invoice with an updated mailing address or a request for gift card serial numbers.
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How to protect yourself from phishing
Phishing is a common form of internet fraud in Australia, with 71,308 cases reported in 2021. Phishing attacks involve scammers sending fraudulent emails or text messages to trick people into revealing personal and financial information, such as passwords, account numbers, and Social Security numbers. This can lead to identity theft and financial loss. Here are some ways to protect yourself from phishing attacks:
Be cautious when receiving emails or messages:
Pause and carefully examine any suspicious or unexpected emails or messages, especially those creating a false sense of urgency. Legitimate companies will not send you emails with links to update your payment information. Look out for generic greetings, spelling errors, and suspicious links or attachments.
Verify the sender:
If you receive a suspicious message from an organization, do not click on any links or attachments. Instead, open a new tab in your web browser, go to the organization's official website, and contact them using the information provided there. Call the organization using a phone number from a bill or statement or listed on their official website. If you receive a suspicious message from someone you know, contact that person directly via text or phone call to confirm.
Protect your data:
Use multi-factor authentication to secure your accounts. Regularly back up your data on external hard drives or in the cloud to prevent data loss in case of a phishing attack.
Report and delete suspicious messages:
Forward suspicious emails to [email protected] and text messages to SPAM (7726). Report and delete suspicious messages on platforms like Microsoft Teams and Outlook.
Be vigilant:
Stay informed about the latest phishing tactics and trends. Be cautious when clicking on links or opening attachments, even if they appear to be from someone you know. Do not provide personal or sensitive information in response to unsolicited phone calls, emails, or messages.
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Frequently asked questions
Phishing is a type of cybercrime where individuals are sent fraudulent emails or text messages that appear to be from large organisations they know or trust. These messages aim to trick people into providing personal information, such as online banking logins, credit card details, or passwords, which can lead to financial loss or identity theft.
Yes, phishing is illegal in Australia. The Criminal Code Act 1995 (Cth) criminalises phishing through various offences, including sections 308C, 308F, and 308G, which address the misuse of victims' data for theft, fraud, or extortion. Additionally, the Crimes Act 1900 (NSW) includes "Computer Offences" that relate to unauthorised access, modification, or impairment of restricted data and electronic communications.
Phishing attacks can take various forms, such as malware phishing, where individuals are encouraged to click on links or download attachments that install malware on their devices. Another example is Business Email Compromise (BEC), where an email appears to be from a trusted source within an individual's company, requesting urgent actions like transferring money.
If you receive a phishing message, do not click on any links or provide personal information. Report the incident to your email, telecommunications, or social media provider, and contact your bank or financial institution to secure your accounts. Change your passwords and consider running antivirus or security scans on your devices to remove any potential malware.
To protect yourself from phishing, follow these guidelines: don't click on links or open attachments from unknown senders, hover over links to check the web address, avoid providing personal information over the phone or email, and regularly update your passwords and security measures. Stay vigilant and keep yourself informed about the latest phishing techniques and scams.













