Angola, Indiana, is a small town with plenty to offer, from outdoor activities to local attractions. One such attraction is Ollie's Bargain Outlet, a discount store located at 2008 N Wayne St, Angola, IN 46703. With a 4.1 rating from 30 reviews, Ollie's is a popular spot for locals and visitors alike. If you're interested in working in a dynamic and community-oriented environment, you may be wondering: is Ollie's in Angola, Indiana, hiring? In this paragraph, we will explore the topic of employment opportunities at Ollie's in Angola, Indiana, and provide information on how you can join their team.
Characteristics | Values |
---|---|
Location | 2008 N Wayne St. Suite A, Angola, IN |
Facebook Page Rating | 4.1 (30 reviews) |
Work wellbeing score | 63 out of 100 |
Overall Rating | 2.8 out of 5 stars |
Work-Life Balance | 2.8 out of 5 stars |
Job Security & Advancement | 2.5 out of 5 stars |
Job Roles | Retail Department Manager, Retail Sales Associate, Customer Service Associate, Customer Service Supervisor, Retail Freight Manager, Retail Co-Store Manager, Retail Store Manager, Retail Assistant Store Manager |
Salary | Not provided |
What You'll Learn
Retail Department Manager role
Retail Department Manager at Ollie's Angola, Indiana: Job Description
About Ollie's
Ollie's Bargain Outlet is a publicly traded company that has been in the retail business for 40 years. With over 440 stores in 29 states, the company is focused on expanding its footprint. Ollie's offers its employees medical, dental, vision, and RX coverage, as well as a 401K plan with a generous company match and immediate vesting.
Job Overview
We are seeking a highly motivated and experienced retail department manager to join our team at our Angola, Indiana location. The ideal candidate will have prior retail management experience and knowledge of the department's products. As a retail department manager, you will be responsible for overseeing the daily operations of your assigned department, including staff supervision, budgeting, and ensuring smooth running operations to maximize sales and minimize costs.
Job Responsibilities
- Organizing and maintaining store merchandise according to the corporate merchandising layout plan (planogram)
- Supervising and guiding staff, including training and performance evaluation
- Preparing and controlling the department's budget, ensuring efficiency and minimum expenditure
- Monitoring stock levels and purchases, ensuring they stay within budget
- Dealing with customer queries and complaints to maintain the store's reputation
- Creating eye-catching displays for new items or quick sale items
- Conducting inventory, including cycle counting and annual inventory
- Preventing merchandise theft by maintaining neat shelves and correct price tags
- Delegating tasks to associates, such as putting up sale signs and confirming signage placement before sales
- Handling customer complaints and providing remedies when authorized
- Training staff on stocking merchandise, handling discards, engaging customers, and taking special orders
Qualifications
- Proven experience in retail management or a similar managerial position
- Knowledge of retail management best practices
- Strong communication and interpersonal skills
- Excellent organizational and leadership abilities
- Commercial awareness and analytical skills
- Familiarity with retail management software
- A degree in business administration, sales, or a related field is preferred
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Retail Sales Associate role
Retail Sales Associate at Ollie's Bargain Outlet, Angola, IN
Overview
Ollie's Bargain Outlet is a discount store with a "Good Stuff Cheap" motto. It buys remanufactured items, store buyouts, and factory closeouts to offer customers a range of products at discounted prices. The Angola store is located at 2008 N Wayne St, Suite A, and has a 4.1 rating on Facebook based on 30 reviews.
Job Description
The Retail Sales Associate assists Ollie's customers and helps maintain the store's appearance. Sales Associates are responsible for all aspects of customer service, merchandising, and store maintenance.
Primary Responsibilities:
- Greet and acknowledge every customer with the "Yes I Care, Yes I Can" approach to build long-term customer loyalty.
- Accurately and efficiently manage cash register transactions.
- Be an expert on store inventory and weekly deals to provide customers with the best value.
- Assist with freight logistics and learn how to merchandise products effectively.
Requirements:
- High school diploma or equivalent preferred, but not required.
- Willingness to train new associates with less than 6 months of prior retail experience.
- Ability to work evenings, weekends, overnights, and holidays on a regular basis.
- Positive attitude and team player mentality.
Physical Requirements:
- Ability to lift and carry up to 50 pounds.
- Ability to push and pull up to 35 pounds.
Company Culture
Ollie's is an equal opportunity employer, committed to providing equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.
Reviews
Reviews for working at Ollie's Angola store are mixed. While some employees report a positive experience, describing the workplace culture as "upbeat" and "fun", others have criticized the management, working environment, and training opportunities.
Salary
Salary information for this role is not provided.
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Customer Service Associate role
Customer Service Associate at Ollie's Bargain Outlet, Angola, Indiana
Overview
Ollie's Bargain Outlet is a discount store with a branch in Angola, Indiana, offering a range of remanufactured items, store buyouts, and factory closeouts. The store's motto is "Good Stuff Cheap".
Job Description
The Customer Service Associate assists customers and helps to maintain the store. This role is responsible for all aspects of customer service, including answering queries, handling complaints, and providing product advice. Associates also assist with sales transactions and returns, and may be required to upsell products and services.
Customer Service Associates are expected to be brand ambassadors, greeting customers and building long-term customer loyalty. They should be knowledgeable about the store's inventory and weekly deals, and be able to advise customers on the best products to suit their needs.
Essential Functions
- Greet customers and provide a positive first impression of the store
- Assist customers with queries, complaints, and returns
- Direct customers to the relevant department or staff member for further assistance
- Process sales transactions accurately and efficiently, including operating the cash register
- Upsell products and services to customers, and advise on weekly deals and promotions
- Assist with inventory and stock management, including learning about new products and their placement
- Help to maintain the store's appearance and ensure it is tidy and well-presented
Working Hours
This role requires availability to work evenings, weekends, overnights, and holidays on a regular basis.
Qualifications/Experience
No specific qualifications are mentioned, but previous customer service or retail experience is beneficial. A high school diploma or equivalent is preferred.
Physical Requirements
Customer Service Associates must be able to lift and carry up to 50 pounds and push and pull up to 35 pounds.
Company Culture
Ollie's Bargain Outlet values teamwork and customer service, with a focus on creating a safe and enjoyable working environment. The company offers opportunities for career advancement and encourages employees to greet customers and offer assistance.
Compensation/Benefits
Pay information is not provided for this role, but Ollie's Bargain Outlet offers medical, dental, vision, and RX coverage after 90 days of employment, as well as a 401K plan with a company match.
Reviews
Reviews for working at Ollie's Bargain Outlet in Angola, Indiana, are mixed. Some employees report a positive experience, citing the fun and productive work environment, while others mention issues with management and a high turnover rate. There are also concerns about the workload and lack of training provided.
The Customer Service Associate role at Ollie's Bargain Outlet in Angola, Indiana, offers an opportunity to develop customer service and sales skills in a retail environment. While the role may be demanding, it provides a chance to work for a company that values its employees and offers opportunities for advancement.
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Retail Freight Manager role
Retail Freight Manager at Ollie's Bargain Outlet
Job Description
Ollie's Bargain Outlet is seeking a Retail Freight Manager to join our dynamic team in one of our Indiana stores. This role is responsible for overseeing the efficient and effective management of freight within the retail store environment. The ideal candidate will have strong leadership skills and a proven ability to manage and motivate a team.
Key Responsibilities
- Plan, organise and manage the receipt, storage, and presentation of freight within the store.
- Lead and motivate a team of associates, providing clear direction and guidance to ensure the efficient handling of freight.
- Ensure compliance with health and safety regulations and company policies, maintaining a safe working environment.
- Develop and implement strategies to optimise freight processes and meet key performance indicators.
- Collaborate with other departments and stakeholders to ensure smooth freight operations.
- Resolve any customer complaints or issues relating to freight, prioritising customer satisfaction and retention.
Working Hours and Benefits
This role requires availability during weekends and some public holidays. Ollie's Bargain Outlet offers a competitive benefits package, including medical, dental, vision, and RX coverage after 90 days of employment. We also offer a 401K plan with a generous company match and immediate vesting.
About Ollie's Bargain Outlet
Ollie's Bargain Outlet is a well-known discount retailer with a strong presence in Indiana and across the United States. We have been in business for over 40 years and continue to expand, currently operating more than 440 stores in 29 states. Our stores offer a wide range of products, including remanufactured items, store buyouts, and factory closeouts, providing our customers with incredible value.
Work Culture and Environment
Ollie's Bargain Outlet fosters a team-oriented work culture, with a focus on customer service, safety, and enjoying your job. While the work can be demanding, with a high volume of freight to manage, we believe in having fun while getting the job done. Our employees enjoy a positive and enjoyable work environment, with opportunities for career advancement.
If you have the necessary skills and experience, we invite you to apply for the role of Retail Freight Manager and become a part of the Ollie's team.
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Customer Service Supervisor role
Customer Service Supervisor at Ollie's Bargain Outlet, Angola, Indiana
Job Description
As a Customer Service Supervisor at Ollie's Bargain Outlet in Angola, Indiana, you will be responsible for leading and motivating a team of customer service associates to deliver exceptional customer service. You will be the face of Ollie's, ensuring that every customer is greeted with a smile and provided with assistance. Your role will be crucial in building long-term customer loyalty and enhancing the store's reputation in the community.
Day-to-Day Tasks
- Lead and motivate a team of customer service associates
- Ensure high standards of customer service are maintained at all times
- Greet customers, assist with queries, and provide product expertise
- Oversee the maintenance of the store's appearance and merchandising
- Handle customer complaints and resolve issues promptly
- Support the professional development of your team
- Collaborate with other departments, such as freight logistics, to ensure a seamless customer experience
Qualifications and Requirements
- Previous experience in a customer service or supervisory role
- Strong leadership, communication, and interpersonal skills
- Ability to work weekends and holidays
- Positive attitude and a passion for delivering exceptional customer service
- Ability to lift and carry up to 35 pounds
Benefits
- Medical, Dental, Vision, and RX coverage after 90 days of employment
- 401K with a generous company match and immediate vesting
- Opportunities for career advancement within the company
- 20% discount on all Ollie's purchases
If you are interested in this role, please visit the Ollie's Bargain Outlet careers page or upload your resume to online job boards to be considered for this and other relevant opportunities.
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Frequently asked questions
2008 N Wayne St. Suite A, Angola, IN.
Some of the job positions include Retail Department Manager, Retail Freight Manager, and Retail Sales Associate.
The salary range for a Retail Department Manager is estimated to be between $35K and $48K per year.
The work environment at Ollie's in Angola, Indiana, has been described as having a "team environment" and a focus on customer service. However, some reviews mention issues with management and high turnover rates.
Ollie's offers medical, dental, vision, and RX coverage after 90 days of employment, as well as a 401K plan with a company match and immediate vesting.