Lexi Webster
Noom is a mobile-based weight-loss program that focuses on psychology. It offers a personalized weight loss and health program that provides simple, daily tasks, lessons, and motivations through a dedicated app. The app has a 3.5/5 rating on Trustpilot, with reviews citing both positive and negative experiences. While some users have praised the app for its user-friendliness and helpful features, others have expressed disappointment with its effectiveness for weight loss and customer service. Noom offers a free trial period, after which users can subscribe to continue using the app.
| Characteristics | Values |
|---|---|
| Trustpilot rating | 3.5/5 |
| ProductReview rating | 1.7/5 |
| PCMag Australia rating | Positive |
| Cost | $129 for 6 months upfront ($6.85 a week) |
| Free trial | 14 days for $1 |
| Weight loss | Varies: some users report no weight loss, while others report losing 10kg in 3 months or 15.5 pounds over 16 weeks |
| User experience | Varies: some users report billing issues, poor customer service, and a lack of results, while others report positive experiences with the app and its features |
| Features | Food logging, healthy recipes, meal plans, interactive lessons, health insights, community circles, water tracking, activity tracking, personalised coaching |
| Suitability | Not suitable for individuals under 18 years old, pregnant individuals, individuals with eating disorders, or individuals who are underweight |
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What You'll Learn
Noom's weight-loss program in Australia
Noom is a mobile-based weight-loss program that focuses on psychology. It aims to change the way you think about food and addresses patterns of thinking and behaviour. The program is based on cognitive behavioural therapy (CBT), a goal-oriented psychotherapy treatment. Noom is not a restrictive diet plan or exercise regime. Instead, it helps users learn how their mind works and understand the underlying reasons for their habits. It provides daily lessons and health advice, as well as a centralised location to track things like water intake, food consumption, and activity.
Noom offers a free trial to see if the program is right for you before committing to a subscription. The subscription cost for Australians is $129 for six months, which works out to $6.85 a week or $30 a month. The initial 14-day trial includes a personalised program and the full weight loss program for the duration.
Noom has received mixed reviews in Australia. On ProductReview.com.au, it has 1.7 out of 5 stars from 150 reviews. Some users have complained about billing issues, while others have said that the program did not help them lose weight. However, on Trustpilot, Noom has an average rating of 3.5 out of 5 stars, with some reviewers finding the app helpful for keeping track of food and movement. Some users have also praised the strength workout classes, but others have mentioned that the lessons can be basic.
One user on PCMag Australia noted that Noom is an engaging and enjoyable program, although the coaching could be better. This review also mentions that Noom is a personalised weight loss and health program with simple, daily tasks, lessons, and motivations accessed through a dedicated app.
Some Australian users on Reddit have expressed a desire for more local groups, as the program tends to group people from the same country together, which can make it challenging to share tips due to differences in seasons and foods. Overall, Noom has received a range of feedback in Australia, with some users finding it effective for weight loss and behaviour change, while others have encountered issues with billing or felt disappointed with their results.
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Noom app reviews
Noom is a mobile-based weight-loss program that focuses on psychology. It aims to change the way you think about food and addresses patterns of thinking and behaviour. The app provides simple, daily tasks, lessons, and motivations, and offers a centralized location to track things like water intake, food consumption, and activity. Noom also provides instant access to AI and human-led coaching via chat.
Reviews for the Noom app are mixed. On Trustpilot, Noom has an average rating of 3.5/5 stars, with some reviewers reporting issues with billing and customer service. One reviewer praised the app for helping them keep track of food and movement, but noted that the lessons were basic and that they didn't learn anything new. They also did not see any weight loss results. Another reviewer had a similar experience, stating that they enjoyed the strength workout classes but did not lose any weight despite following the plans and classes.
On ProductReview.com.au, Noom has a rating of 1.7/5 stars from 150 reviews. One reviewer on this site reported issues with billing and not receiving any service. Another reviewer found the app and program good but encountered problems when switching their phone operating system from Android to Apple. A third reviewer on this site found the app activities and psychology readings excellent for keeping them engaged and polishing healthy eating habits, but they also did not see any weight loss results.
On the App Store, Noom has positive reviews, with users reporting weight loss and increased energy. One user noted that they learned about their relationship with food and how to change poor habits. On Reddit, some Australian users of Noom have reported a lack of engagement in their groups, as well as difficulties relating to others in their group due to age differences and different countries. However, one user on Reddit noted that the lessons on Noom are super helpful, even if they have to use another app to track calories more accurately. Overall, while some users have found Noom helpful for weight loss and developing healthier habits, others have been disappointed with the lack of results and have encountered issues with billing and customer service.
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Noom's pricing in Australia
Noom offers a range of pricing plans for its weight-loss program in Australia. The platform does not readily disclose its pricing information, requiring users to answer numerous questions before revealing the cost.
In 2020 and 2022, Noom offered plans ranging from two months for $129 to 12 months for $249. The per-month cost can vary from $17 to $59, with a $20 starter fee. The standard monthly plan is $70 per month, while the discounted 12-month plan is $179. The standard six-month subscription typically costs $118, but with a coupon for two free months.
Noom also offers a two-week trial, where users can choose how much they want to pay, with a minimum of $1. However, the trial does not include all features, such as support groups or a Group Coach, which are only available from the third week onwards.
Noom's pricing strategy has been criticised as gimmicky, with high list prices that make the discounted rates seem more appealing. It is recommended that users be cautious of the automatic renewal charges and potential difficulties in cancelling the subscription.
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Noom's psychology-based approach
Noom is a mobile-based weight loss program that uses psychology and biology to help people lose weight and keep it off. The program is based on cognitive behavioural therapy (CBT), a form of psychotherapy that addresses patterns of thinking and behaviour. Noom's daily lessons help users understand how their minds work and the underlying reasons behind their habits, both healthy and unhealthy. It also teaches them how to develop healthier eating habits, increase their physical activity, and change their relationship with food.
The Noom app has received mixed reviews from users in Australia. Some people have found it helpful in understanding the psychology behind their weight gain and developing healthier habits. One user in their early seventies shared that Noom helped them lose six kilos in two months and understand why they had gained weight. They appreciated that Noom helped them understand the "Why?" and the "How?” behind their weight gain.
However, other users have been disappointed with their results, reporting that they did not lose weight despite following the program. Some have also had issues with billing and customer service, as well as the relevance of the American-centric food database and measurements.
Overall, Noom's psychology-based approach aims to provide users with the knowledge and tools they need to develop sustainable habits for long-term weight loss. While some users have found success with the program, others have been disappointed with their results and experienced issues with various aspects of the app.
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Noom's customer service
On the other hand, some users have praised Noom's customer service and support. One user on the App Store mentioned that Noom provides accountability and support to help with consistency and long-term motivation. Additionally, 95% of Noom users say that Noom is a good long-term solution for weight loss, and 98% say it helps change their habits for good.
Noom offers personalised one-on-one coaching and support to its users. The coaches are often board-certified health professionals, expertly trained in the Noom method. Noom also provides instant access to AI and human-led coaching via chat to all users.
While some users have reported issues with billing and subscription fees, others have praised Noom's customer service for their support and accountability. The reviews suggest that Noom's customer service can vary depending on individual experiences.
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Frequently asked questions
Noom has received mixed reviews in Australia. On Trustpilot, it has an average rating of 3.5/5 stars, with some users reporting issues with billing and customer service. However, on ProductReview.com.au, it has a rating of just 1.7/5 stars, with some reviewers claiming that it did not help them lose weight. Nevertheless, some Australians have reported positive experiences with Noom, citing its helpful lessons and psychological approach to weight loss.
Noom is a mobile-based weight loss program that focuses on psychology. It aims to help users develop healthier eating habits, increase their physical activity, and change their relationship with food. The program provides daily lessons and tasks, as well as health advice and personalised coaching.
Australians can get a 14-day trial of Noom for $1. The most popular option is the 6-month upfront cost of $129, which works out to $6.85 a week or $30 per month.
Noom is generally considered safe for people with medical conditions and can be customised to fit various dietary needs. However, it is not suitable for everyone. The program is not intended for individuals under 18 years old, those who are pregnant or underweight, or those with eating disorders.
Some alternatives to Noom include MyFitnessPal, Apple Health, and Samsung Health. These apps also allow users to track their exercise and log their food intake.
