Austria: Safe Haven For American Tourists?

Austria is considered one of the safest countries in the world. Tourists should exercise normal safety precautions, as they would in their home country. The country has a low rate of serious crime, but tourists should be vigilant in public places, especially in crowded areas such as tourist landmarks, shopping areas, public transport, and airports, as these are common targets for petty crimes such as pickpocketing and bag snatching.

Terrorism threat

Terrorism is a threat worldwide, and Europe is no exception. Terrorists have carried out attacks in several European cities, and further attacks are likely. In November 2020, four people were killed in a terrorist attack in Vienna, and there was another prevented attack in the city in 2016. Austria's current threat level is "high" on a 5-step scale.

Terrorists often target crowded public areas such as tourist attractions, restaurants, bars, cafes, shopping centres, markets, hotels, music and cultural events, festivals, Pride events, Christmas markets, transport hubs, major sporting events, and other public areas. They may also target religious gatherings and holidays, and places of worship.

To protect yourself from potential terrorist attacks, be vigilant and aware of your surroundings in public places, and follow the advice of local authorities. Report anything suspicious to the police. It is also recommended to enrol in the Smart Traveller Enrollment Program (STEP) to receive alerts and make it easier to locate you in an emergency.

Petty crime

ATM fraud occurs in Austria, particularly in Vienna, so be cautious when using debit or credit cards. Use ATMs located in well-lit public areas or inside a bank or business, and avoid using card readers with irregular or unusual features. Cover the keypad with one hand when entering your PIN, and check for any unauthorised transactions on your account statements.

Natural disasters

Austria experiences a range of natural disasters, including severe weather events such as avalanches, flash floods, and mudslides in alpine areas. The country's unique topography and geographical position make it particularly vulnerable to flooding and landslides. Its mountainous landscape renders the country susceptible to long-lasting and extensive flooding, which affects both flat and hilly regions.

Austria has been hit by a series of extreme flood events in recent years, causing severe damage to infrastructure and endangering lives. The country contains an abundance of water, with over 100,000 km² of rivers and streams, along with 25,000 bodies of water. Certain areas are more prone to flash flooding, including the Northern centre territory and the states of Salzburg, Tyrol, and Voralberg.

The country's historical flooding events include the 2002 flood, deemed the 'flood of the century', which caused billions of euros worth of damage and affected more than 200,000 people. In 2005, another large-scale flood impacted the Northern Central Alps, with heavy rainfall leading to severe flooding in several provinces. More recently, in 2021, flooding once again caused damage and injuries.

In addition to flooding, Austria has also experienced other natural disasters. Avalanches are a notable occurrence, with several significant avalanches taking place over the years, such as the 2009 Schalfkogel avalanche and the 2016 Geier avalanche. Moreover, the country is susceptible to earthquakes, with the 1590 Neulengbach earthquake being one of the earliest recorded natural disasters in Austria.

Scams

While Austria is considered a safe country for tourists, it's always good advice for visitors to any foreign country to stay alert, be cautious, and not fall prey to tricksters out to get your money. Many of these scams are not unique to Austria and can be encountered in many countries and big cities. However, they are targeted at tourists, so it's worth being aware of the following:

• Fake ticket checkers or police: The Austrian Ministry of the Interior has warned of people dressed as police officers targeting tourists, particularly those of Asian appearance. Russian and American tourists have also been targeted, with the US Embassy in Austria issuing similar warnings. One scam reported in Vienna involves fake police officers approaching tourists and asking for their ID, only to return their wallets with the cash taken. Similar scams can be carried out by people pretending to check your train tickets, so always ask to see official ID.
• 'Bonneteau' game scam: Although now outlawed, you may still encounter this scam in the dark corners of Austrian tourist sites. A person will invite you to bet money on guessing where a small ball is hidden under three cups. You will never win, and the scammer will take your money.
• 'Free stuff' scam: Be wary of people approaching you on the street and offering you something for free, such as a flower or a 'friendship bracelet'. The moment you take it, they will demand money. These people may be disguised as Buddhist monks or other trustworthy figures, but it is best not to accept anything from strangers.
• Pickpockets and distraction techniques: Pickpockets often work in crowded tourist spots and operate in gangs or teams of two. One person will distract you, while the other takes your valuables. Be cautious about how you carry your belongings, and never put your phone, wallet, or other valuables on a bar or table.
• Fake charity scams: Scammers will carry a clipboard or pretend to sell/donate magazines, approaching you and asking you to donate or sign a petition. While you are distracted, they will take your valuables.
• Fake accommodation listings: If you opt to rent a flat or holiday apartment, be aware that not all online advertisements are legitimate. False ads will feature beautiful properties at very low prices. Be cautious if the landlord asks for payment in advance or for specific personal details, like a copy of your passport. Try to book through reputable sites, although scammers can also find their way onto these platforms.
• Online romance scams: The US Embassy in Austria has warned of internet scammers who develop online friendships or romantic relationships with people to exploit them for money. They will spend weeks or months building a relationship before creating a false situation to ask for money. Before sending funds, be aware of potential red flags, such as never having met the person or them claiming to be a US soldier or government official needing money to return home.

Medical care and insurance

Austria has a two-tier healthcare system, with both public and private options. The public healthcare system is renowned across Europe for being excellent, affordable, and accessible, with nearly 100% of the Austrian population covered. The private healthcare system is often used by those who cannot use public healthcare or are self-employed, and by those who want to complement their public insurance.

Accessing Healthcare

Access to the public healthcare system is simple and linked to employment. Typically, your insurance is arranged through your employer, and monthly payments are deducted from your salary. The healthcare system is funded 50% by the employee and 50% by the employer. Employers are responsible for enrolling staff on the public health insurance and registering them with the relevant social insurance office. Employees will receive a social insurance number and an E-card, which stores their claims, medications, and medical histories.

Costs

The cost of medical care in Austria can be very high, so it is important to have travel insurance before you arrive. Make sure your insurance covers all overseas medical costs, including medical evacuation.

Pharmacies

There is no shortage of pharmacies in Austria, and you can usually find a late-night pharmacy in your neighbourhood. Medication can be bought in pharmacies and online shops, and you will usually need a prescription from your doctor.

Dental Care

Austria has many good-quality dentists countrywide, although for dentists who speak your language, you may need to be near a major city. Public insurance includes dental care, but the particulars of coverage vary, so check with your insurance provider.

Finding a Doctor

When you arrive in Austria, it is important to first register with a doctor. You can find doctors through Praxisplan, a comprehensive site that provides information on medical professionals in all regions of the country. You can also set parameters like 'language' and 'speciality'.

Emergency Numbers

• Emergency medical service: 141
• European emergency number: 112
• Public emergency psychiatric hotline: 01 313 30
• Suicide prevention hotline: 01 713 3374

Frequently asked questions