
India Post offers multiple ways to track parcels, ensuring a reliable process for users. India Post International is the international delivery service of India Post, which is the government-operated postal system in India. India Post provides an online tracking service on its website. To track, simply go to their official website and enter your tracking, consignment, or complaint number. For users without internet access, SMS tracking is available. It's important to note that India customs has imposed a Know Your Customer (KYC) legal requirement, which mandates that government-recognised identity and address proof must be presented to customs during shipment clearance for items sent via International Courier to India.
| Characteristics | Values |
|---|---|
| Weight Limit | 20 kg |
| Sender's Responsibility | Ensure items do not violate laws and regulations in Australia and India |
| Sender's Responsibility | Check for duties, taxes, and other fees imposed by India |
| Sender's Responsibility | Ensure import permit for commercial goods |
| Sender's Responsibility | Seal Extra Cover packages with lead seals, wax seals, sewing in calico, or other effective means |
| Sender's Responsibility | Complete CN23 customs form |
| Sender's Responsibility | Complete Know Your Customer (KYC) legal requirement |
| Sender's Responsibility | Ensure dangerous goods declaration is signed |
| Receiver's Responsibility | Pay additional fees or taxes imposed by customs |
| Tracking Options | Online tracking service on India Post's website |
| Tracking Options | SMS tracking |
| Tracking Options | Ship24 |
| Tracking Options | AfterShip |
| Tracking Options | Australia Mail tracking app |
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What You'll Learn

Tracking India Post parcel to Australia: online tracking
Tracking an India Post parcel to Australia can be done through online tracking. India Post offers multiple ways to track parcels, ensuring a reliable process for users.
To track your package online, go to the official India Post website. Here, you will need to enter your tracking, consignment, or complaint number, and answer a captcha. Once you have entered your tracking number, you will be able to access real-time updates, including dispatch times, processing centre locations, and delivery status. This system provides comprehensive visibility of your package's journey.
The tracking number format varies depending on the type of service used. For example, the tracking number for International EMS starts with "EE", followed by digits, and ends with the country code "IN" for India. Registered Mail tracking numbers usually begin with "RX" or "RA", followed by 9 digits, and end with "IN". Express Parcel Post tracking numbers follow a similar format to other parcel services, with two letters at the start, 9 digits, and two letters at the end, e.g., "CP123456789IN".
In addition to online tracking, India Post also offers SMS tracking for users without internet access. To track via SMS, send "POST TRACK [Your Tracking Number]" to 166 or 51969. Remember to use all capital letters for the message to be processed correctly.
It is important to note that there may be restrictions and conditions on what can be sent to Australia, and these can change at short notice. For example, India customs has imposed a Know Your Customer (KYC) legal requirement, which mandates that government-recognised identity and address proof must be presented during shipment clearance for items sent via International Courier. Therefore, it is essential to check the latest information on restrictions and requirements before sending a parcel to Australia.
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Tracking via SMS
India Post offers multiple ways to track parcels, including an online tracking service on its website. However, as you are specifically interested in tracking via SMS, here is a step-by-step guide:
Firstly, find your India Post tracking number. This number is typically 13 digits long and may be referred to as a "consignment tracking number" or "tracking ID". It is worth noting that the first letter of the tracking number indicates the type of article, for example, 'E' represents Speed Post for articles booked by individual customers. The second letter indicates the origin state of booking. Following this are 9 digits that act as a unique identification number, and the last 2 digits indicate the parcel's destination country.
Once you have located your tracking number, you can send an SMS to 166 or 51969 with the format 'POST TRACK <13-digit article number>'. For example, if your tracking number is RN841716348IN, you would send the message 'POST TRACK RN841716348IN' to either of the provided numbers. It is important to remember to use all capital letters for the message to be processed correctly.
If you are looking for a more comprehensive tracking service, you may want to consider using a third-party tracking tool such as Ship24 or MySpeedPost. These platforms offer additional features such as real-time updates, multiple tracking, and live notifications via email, SMS, and WhatsApp. Additionally, for parcel tracking within Australia, you can use the Parcels app, which provides delivery date estimates and push notifications when package tracking changes.
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Prohibited items
When sending a parcel from Australia to India, it is the sender's responsibility to ensure that the contents of the parcel do not break any laws or rules in either country. It is important to check for the latest information on prohibited items, as restrictions and conditions can change at short notice.
Australia Post provides a downloadable Prohibited and Restricted Item List and Packaging Guide, which outlines items that are considered dangerous and prohibited for sending from Australia. This includes items that are flammable, explosive, radioactive, or otherwise unsafe for transport.
Some examples of prohibited items include:
- Food of any kind
- Cash
- Perfumes and other items containing flammable liquids, such as nail polish or paint
- Safety matches or self-heating items with solid flammable substances that can self-combust
- Medications, including non-doctor-prescribed and pharmacy-only medications
- Lithium batteries and devices containing them, such as laptops, mobile phones, wireless headphones, power banks, and tablets. Lithium battery shipments are prohibited to certain countries, including Bhutan, Germany, Italy, Laos, Macao, and Thailand.
In addition to the prohibited items, India has specific requirements for documentation and customs clearance. All commercial goods require an import permit, and shipments must be accompanied by a completed CN23 customs form. To avoid delays, recipients in India must complete the Know Your Customer (KYC) process with the customs authority, providing government-recognised identity and address proof.
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Weight and size guidelines
When sending a parcel from India to Australia, it is important to be aware of the weight and size guidelines to ensure your parcel can be delivered. The maximum weight for international parcels sent with Australia Post is 20 kg, and the maximum girth is 140 cm. The formula for calculating the girth of your parcel is: (width + height) x 2 = girth. For example, a parcel with dimensions of 10 cm, 105 cm, and 20 cm would have a girth of 60 cm, calculated as follows: (10 cm + 20 cm) x 2 = 30 cm x 2 = 60 cm girth.
In addition to weight and girth restrictions, there are also size and weight requirements for different types of mail. For example, small letters should be larger than 88 mm x 138 mm to avoid becoming trapped in the machinery. If your letter exceeds the maximum size and weight requirements, it will be considered a parcel and will require a completed customs form.
It is important to note that international courier services have specific restrictions on the types of items that can be sent. For example, medications, food, cash, and perfumes are prohibited from being sent via international courier to India. Additionally, the shipper must comply with FSSAI (Food Safety and Standards Authority of India) guidelines when sending perishable articles and edible substances.
To ensure accurate tracking of your parcel, it is important to provide accurate weight and size information. Underestimating the weight or size of the item may result in additional postage charges. You can use the online calculator provided by Australia Post to estimate the postage cost and delivery time based on the weight and size of your parcel.
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Tracking status updates
India Post offers multiple ways to track parcels, ensuring a reliable process for users. The India Post website provides an online tracking service. To track your package, go to their official website and enter your tracking, consignment, or complaint number, and answer the captcha. You will then gain access to real-time updates, including dispatch times, processing centre locations, and delivery status. This system provides comprehensive visibility of your package’s journey.
For users without internet access, SMS tracking is available. To track via SMS, find your India Post tracking number and send "POST TRACK [Your Tracking Number]" to 166 or 51969. For example, send the following message: "POST TRACK RN841716348IN". Remember to use all capital letters for the message to be processed correctly.
The tracking number format varies depending on the type of service. For instance, the tracking number for International EMS starts with "EE", followed by digits, and ends with the country code (IN for India). Registered Mail tracking numbers usually begin with "RX" or "RA", followed by 9 digits, and end with "IN". For example, RX123456789IN.
Express Parcel Post tracking numbers follow a similar format to other parcel services, with two letters at the start, 9 digits, and two letters at the end, such as CP123456789IN. Meanwhile, the tracking number for Electronic Money Order (eMO) is 18 digits and differs from the other formats. It is typically found on the shipping label, receipt, or parcel itself. If you cannot locate it, it may have been sent via email or SMS.
Standard Post is the most economical option for non-urgent domestic deliveries, but it lacks reliable tracking. If you require tracking capabilities, India Post International offers a range of shipping options, including standard mail, registered mail, express mail, and EMS (Express Mail Service).
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Frequently asked questions
India Post offers multiple ways to track parcels. You can use their online tracking service by entering your tracking, consignment, or complaint number on their website. You can also track your parcel via SMS. Simply send "POST TRACK [Your Tracking Number]" to 166 or 51969.
The tracking number format depends on the type of service you are using. For example, the tracking number for International EMS starts with "EE", followed by digits, and ends with the country code IN for India. Registered Mail tracking numbers usually begin with "RX" or "RA", followed by 9 digits, and end with "IN".
The cheapest option for non-urgent deliveries is Standard Post. However, this option does not offer reliable tracking. International Standard is a trackable, non-urgent option that includes email notifications.











































