Brunswick Water And Sewer Setup Guide

If you're looking to set up water and sewer services in Brunswick, there are a few options available to you. The Brunswick-Glynn Joint Water & Sewer Commission (BGJWSC) is the main water and wastewater services supplier in Glynn County, providing water for approximately 37,755 residents in the Brunswick City area. You can set up your service with them by filling out an online form on their website, which generally takes about two business days. Alternatively, if you're in North Brunswick, you can manage your water account through their online portal. For those in Brunswick & Topsham, you can open a new account by filling out a New Customer form on their website.

How to fill out the start service form

To fill out the start service form for Brunswick Water and Sewer, you will need to provide some basic information about yourself and your property. Here is a step-by-step guide on how to complete the form:

• Account Information: Start by providing your personal details, such as your full name, contact information (including email and phone number), and address. If you are a renter, you may also need to provide your landlord's details.
• Service Address: Clearly state the address where you want the water and sewer services to be provided. This will be your residential address in Brunswick.
• Service Type: Specify whether you are requesting service for a residential or commercial property.
• Start Date: Indicate the date when you would like the water and sewer services to begin. You can choose a date that aligns with your move-in schedule.
• Billing Information: Provide details for billing and payment methods. This includes choosing a billing plan, setting up payment methods (such as credit, debit, or direct deposit), and providing billing address information.
• Additional Information: Depending on your specific situation, you may be asked to provide additional details. For example, if you are a property developer, you may need to include information about your development project.
• Review and Submit: Once you have completed the form, carefully review all the information you have provided to ensure accuracy. After confirming the details, you can submit the start service form.

The process of filling out the start service form is straightforward, and it usually takes about two business days for your water service to be activated after submitting the form. Remember to refer to the official Brunswick Water and Sewer website for the most up-to-date and accurate information regarding the start service form and requirements.

How to pay your bill

There are several ways to pay your water and sewer bill for Brunswick.

Firstly, you can pay by mail. You can send a check to the bank lockbox processing address using the return envelope provided with your bill. You should include the payment stub at the bottom of your bill and write your account number on the check. You can also pay by mailing a check to:

Brunswick & Topsham Water District

PO Box 489

Topsham, ME 04086

Or:

BGJWSC

P. O. Box 96401

Charlotte, NC 28296-0401

Secondly, you can pay in person. If your service has been interrupted, you must pay in person at the Gloucester Street office in downtown Brunswick during regular business hours. You can also pay in person by cash or check at:

Utility Billing

3769 Old Ocean Highway

Bolivia, NC 28422

Or:

1703 Gloucester Street

Brunswick

Thirdly, you can pay online. You can pay through the Brunswick County Customer Portal or the Paymentus payment portal. You can also pay on the Brunswick & Topsham Water District website with a credit card.

Finally, you can pay by phone through Official Payments. There is a $1 convenience fee for debit card payments and a $3.45 convenience fee for credit card payments. Enter Jurisdiction Code 3951 and your account number and payment information.

You can also pay by automatic bank drafting, ACH Direct Debit, or at a variety of stores, including Wal-Mart Money Center, Ace Cash Express, and Discount Stop.

How to stop your service

To stop your water service with the Brunswick-Glynn Joint Water & Sewer Commission, you can either visit their Customer Service Lobby or download the Stop Service form from their website and return it to Customer Service. You will need to indicate when you want the service to be stopped and provide a forwarding address for your deposit refund. Stopping your service normally takes two business days.

It is important to note that you cannot start, stop, or transfer your service over the phone. If you are moving, you can transfer your account by visiting the relevant page on their website. Your deposit and any balances will be transferred from your current account to the new one.

If your service has been interrupted due to non-payment, you must make the payment in person at the Gloucester Street office in downtown Brunswick during business hours. The payment must be posted to your account before 2:00 PM, and a customer service representative must be notified of the disconnection for same-day restoration.

The Brunswick-Glynn Joint Water & Sewer Commission is dedicated to providing prompt, efficient, and effective customer service. They offer various payment methods, including online, walk-in, night drop, and payment at specific stores for your convenience.

How to open or close an account

The Brunswick-Glynn Joint Water and Sewer Commission has outlined a clear process for opening a new account or closing an existing one. The process is straightforward and can be completed through their website or by contacting their customer service team.

Opening a New Account

If you are a new tenant or owner of a property, you need to fill out the New Customer form. Once the Brunswick-Glynn Joint Water and Sewer Commission receives the form, they will coordinate with the sewer district, take a reading on the day you specify, and set up your new account. You will receive a "Welcome" letter after the form has been successfully submitted.

Closing an Existing Account

If you are selling a home or moving out of a property, you need to fill out the Disconnect My Service form, specifying the date you wish to end the service. On the specified date, the Commission will coordinate with the sewer district, take a final reading at the property, and close your account. The final bill will be sent to the forwarding address you provide.

Payment Options

The Brunswick-Glynn Joint Water and Sewer Commission offers several payment options, including mail, online, walk-in, night drop, and payments at various stores, including Wal-Mart Money Center and Ace Cash Express. They also offer the convenience of automatic payments, which can be set up through their website.

How to update your billing address

To update your billing address with the Brunswick-Glynn Joint Water & Sewer Commission, you can use one of the following methods:

Online

Use the online bill payment service by clicking the link provided on the official website. Here, you can pay using American Express, MasterCard, Visa, or eChecks. Payments may take up to 48 hours to process and reflect on your account.

By Mail

You can mail your payment to the following address:

BGJWSC

P. O. Box 96401

Charlotte,

NC 28296-0401

Walk-In

Payment windows are available during regular business hours at the office:

Brunswick-Glynn Joint Water & Sewer Commission

1703 Gloucester Street

Brunswick, GA 31520

Night Drop

You can place your payment in the night drop box located to the left of the entrance at the above address.

Wal-Mart Money Center

You can make a payment at any Wal-Mart with a Money Center inside, such as the one in Brunswick. You will need a copy of your bill, and there is a fee for this service: $1.00 for two-day service or $1.50 for next-day service.

The Wal-Mart store address is:

Wal-Mart Stores, Inc #00639

150 Altama Connector

Brunswick,

GA 31525

Tel: 912.261.1616

Open: Sunday – Saturday, 8:00 AM – 9:00 PM

Ace Cash Express

You can make a payment at the Ace Cash Express on Community Rd in Brunswick. You will need a copy of your bill, and there is a fee for this service.

The Ace Cash Express address is:

Ace Cash Express #0969

4420 Altama Ave

Brunswick, GA 31520

Tel: 912.554.0947

Open: Monday – Friday, 10:00 AM – 7:00 PM, Saturday, 10:00 AM – 5:00 PM, Closed Sunday

Discount Stop

You can make a payment at the Discount Stop on Norwich St in Brunswick. You will need a copy of your bill, and there is a fee for this service.

The Discount Stop address is:

Discount Stop #6

2722 Norwich St

Brunswick, GA 31520

Tel: 912.261.1005

Open: Sunday, 9:00 AM – 7:00 PM, Monday – Friday, 7:00 AM – 7:00 PM, Saturday, 8:00 AM – 7:00 PM

Frequently asked questions