Sending Credit To Digicel Phones In Belize Made Easy

If you're a DigiPrepaid customer, you can use the 'Send Mi Credit' feature to instantly transfer credit to another DigiPrepaid user. This can be done by pressing 3 for 'Send Mi Credit', entering the phone number to be credited, entering the amount in dollars, and pressing 'SEND' to confirm the transfer. The transfer amount can be anywhere from $1 to $500, for a $0.15 transaction fee. You can also top up your credit by purchasing recharge options for yourself, friends, or family members.

Using the 'Send Mi Credit' feature

Using the Send Mi Credit Feature

The Send Mi Credit feature allows you to transfer credit to another DigiPrePaid user instantly. Transfer amounts can range from $1 to $500, with a $0.15 charge per transaction. To use this feature, simply follow these steps:

• Dial *100# on your phone and follow the instructions to top up your own account. Alternatively, you can purchase a voucher card or use the MyDigicel app to top up.
• Once your account is topped up, press 3 to select the Send Mi Credit option.
• Enter the phone number of the DigiPrePaid user you want to send credit to.
• Enter the amount in dollars that you wish to transfer, between $1 and $500.
• Press SEND to confirm the transfer.

It's important to note that the total amount you can transfer in a year cannot exceed your total top-up amount for that year. For example, if you have topped up $100 in a year, you can transfer up to $99.85, taking into account the $0.15 transaction fee.

Additionally, if you're looking to send credit to someone in other countries, such as Guyana, Haiti, Jamaica, or Trinidad and Tobago, you can use the Credit U service. This service allows you to send credit to Digicel numbers in those countries directly from your phone. Simply follow the dial code instructions provided by Digicel to transfer the credit.

How to send credit via dial codes

Sending credit to another DigiPrePaid user can be done instantly with the 'Send Mi Credit' feature. Transfer amounts can be anywhere from $1 to $500 for a $0.15 transaction fee. To send credit via dial codes, follow these steps:

• Dial *128*, then the phone number of the person you are sending the credit to (including the area code), then * the amount, then #. Press the call or send button. For example, if you are sending $20 to the number 18681234567, the dial format would be: *128*18681234567*20#.
• You will receive a message requesting you to confirm that the number and amount are correct, or to cancel the request if the information is incorrect. The text will also include the cost of the service. In the example given, $20.90 will be deducted from your account, with $0.90 being the service charge.
• To confirm the transfer of credit to the number, dial *128*1# and press send. Please ensure the phone number is correct. Credit U transactions are non-refundable/transferable if sent to the incorrect number.
• You will receive a pop-up message that your request was received.
• Allow some time for the request to be processed. Once it is, you will receive a text message to verify that the transfer was successful and that the charge for the service has been removed from your account.
• The person you sent the Credit U to will receive a text message notifying them that you sent them credit.

Please note that the currency and figures may differ depending on your location.

Topping up a DigiPrepaid user's phone

DigiCell offers a range of ways to top up your mobile PrePaid account or that of a friend or family member.

Topping up your own phone

• Dial 100# and follow the instructions for TopUp.
• Add credit using an E-pin: Dial 202, enter the pin number and pound sign, then press send.
• Top up at a DigiAgent. These are located across the country.
• Top up online.

Topping up another DigiPrepaid user's phone

• Use the ''Send Mi Credit' feature. This allows another DigiPrepaid user to transfer credit to your phone instantly. Transfer amounts can be anywhere from $1 to $500 for a $0.15 transaction fee. To use this feature, press 3 for 'Send Mi Credit', enter the phone number to be credited, enter the amount in dollars, and press send to confirm the transfer.
• Use the Credit U service. This allows you to send credit from your phone to another DigiCell number. Dial 128, then the phone number of the person you are sending the credit to (including the area code), then the amount, then #, and press the call or send button. You will then be sent a message requesting you to confirm that the number and amount are correct. Once the transfer is complete, you will receive a text message to verify that the charge has been removed from your account, and the person you sent the credit to will receive a text message.

Extending the receiver's expiration date

To extend the receiver's expiration date, it is important to understand the Digicel Prepaid Subscriber Life Cycle. This consists of four states: Active, Inactive, Deactive, and Expired.

Active State

The SIM card is valid for 30 days from activation, which occurs on the date of your first call. To maintain this state, you must top up your account before the 30-day period ends. During this time, you can access all services, including calls, SMS, and data.

Inactive State

Your account becomes inactive when there is no money in your account. In this state, you can only receive calls and make calls to emergency numbers, toll-free numbers, and Customer Care. To return to the Active state, you need to add a top-up voucher to your account.

Deactive State

Your account enters the Deactive state when 90 days have passed since your last top-up. At this point, you will lose any credit remaining on your account, and you will be unable to make paid calls. However, you can still receive calls and contact emergency services, toll-free numbers, and Customer Care.

Expired State

If you do not top up your account within 90 days of entering the Deactive state, your account will be terminated, and you will be removed from the Digicel network. Your number will be recycled and offered for resale after 60 days.

To extend the expiration date, you must ensure that you top up your account regularly. This can be done through the MyDigicel App or by purchasing prepaid top-up vouchers, which are valid for 90 days each. Additionally, you can use the 'Send Mi Credit' feature to transfer credit from another DigiPrePaid user for a small fee.

Checking your Prepaid Account Balance

Your PrePaid Account Balance consists of a "Primary Balance" and a "Bonus Balance". The Primary Balance is the actual dollar value purchased from any recharge, while the Bonus Balance is the free credit received during promotional periods.

Frequently asked questions