
Australia has a thriving e-commerce landscape, with 75% of its population (around 19 million people) opting to shop online. There are many online marketplaces to choose from, including Amazon, eBay, Catch, Kogan, MyDeal, and Bunnings. These platforms offer a wide range of products, from electronics and home goods to fashion, toys, and groceries. When searching for goods in Australia, it is important to be aware of the biosecurity import requirements for certain items, such as food and drink, souvenirs, household items, and animals. Additionally, individuals can access information on therapeutic goods that can be supplied in Australia through the Australian Register of Therapeutic Goods (ARTG).
| Characteristics | Values |
|---|---|
| Therapeutic goods | Search the Australian Register of Therapeutic Goods (ARTG) on the Therapeutic Goods Administration (TGA) website |
| Food and drink | Refer to BICON for import conditions |
| Meat products | Canned meat products must be commercially manufactured and retorted; uncanned meat from New Zealand must be sourced from an approved list of animals; uncanned meats (including vacuum-sealed items) require an import permit |
| Seeds | Must be a permitted species, as listed in BICON |
| Online shopping | Popular platforms include Amazon, Kogan, eBay, Catch, MyDeal, Bunnings, Woolworths, JB Hi-Fi, and Big W |
| E-commerce categories | Fashion, electronics, toys, hobbies & DIY, home and garden |
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What You'll Learn

Online marketplaces: Amazon, eBay, Catch, etc
Online marketplaces are a great way to search for goods in Australia. They provide a variety of products and services, competitive pricing, and convenience. Some of the most popular online marketplaces in Australia include Amazon, eBay, Catch, Kogan, MyDeal, and Bunnings Marketplace.
Amazon
Amazon Australia is one of the largest global online marketplaces and has gained popularity in the country. It offers a wide range of goods and services, including books, electronics, and home and kitchen products. Amazon Business caters to businesses, providing bulk purchasing options and business-only pricing. Amazon has a straightforward process for sellers to set up an account and list their products, and it provides access to a large customer base.
EBay
EBay Australia is another leading online marketplace in the country. It offers a broad range of products, including electronics, books, and clothing. eBay charges sellers a final value fee, which is a percentage of the total sale amount, and offers subscription plans with benefits like increased free listings.
Catch
Catch, launched in 2007, is an Amazon alternative in Australia, offering over 2 million products across various categories, including furniture, food, clothing, and sporting goods. It is known for its commitment to assisting new vendors and providing a great shopping experience. Catch is also one of the most convenient marketplaces to use on mobile devices.
Kogan
Kogan is a popular online marketplace in Australia, with a focus on home and lifestyle products. It curates a list of over 1,000 sellers and provides marketing tools for sellers, such as email campaigns and seasonal deals. Kogan has a significant number of visitors and sales, making it an attractive platform for sellers.
MyDeal
MyDeal is one of Australia's largest online marketplaces, with over 5 million monthly visitors. It offers a wide range of products, including furniture, books, electronics, and sporting equipment. MyDeal is listed on the Australia Stock Exchange (ASX) and continues to grow, making it a good platform for sellers looking to reach Australian shoppers.
Bunnings Marketplace
Bunnings is a leader in the home improvement space in Australia and New Zealand. While it primarily operates physical stores, its online marketplace provides a platform for contractors and DIY enthusiasts to access tools and equipment.
Other notable online marketplaces in Australia include TheMarket, Ozsale, The Iconic, Trade Me, and Ruby Lane, each offering unique product ranges and services.
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Supermarkets: Woolworths, Big W, etc
Woolworths, affectionately known as "Woolies" by Australians, is the country's largest supermarket chain. Woolworths has been a major player in the Australian supermarket industry since its founding in 1924, and currently holds 32.5% of the market share. The supermarket chain offers a comprehensive range of groceries, fresh produce, and household essentials, including cleaning, snacks, beauty, and fridge items. Woolworths also provides click-and-collect and home delivery services, as well as an online marketplace called Everyday Market, where customers can purchase products from partnered companies that are not usually found in the supermarket. Woolworths has also ventured into the liquor business, owning brands such as BWS and Dan Murphy's.
Woolworths has a strong commitment to sustainability, having stopped providing single-use plastic bags at checkout in 2018, which significantly reduced Australia's plastic bag usage. The company also committed to removing 180 tonnes of plastic packaging from their products in the same year.
Big W, on the other hand, is Australia's biggest discount department store chain, offering a wide range of products, including clothes, electronics, toys, and home goods. With more than 10 million monthly online visitors, Big W has established a strong online presence, providing convenient shopping options such as click-and-collect and home delivery. The company employs about 20,000 workers across Australia and Asia, and is known for its focus on affordability and frequent sales events, making it a favourite among budget-conscious consumers.
Both Woolworths and Big W have contributed significantly to the thriving e-commerce landscape in Australia, where an estimated 19 million Australians (75% of the population) prefer the convenience and variety of online shopping.
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Retailers: Bunnings, JB Hi-Fi, etc
Bunnings is Australia's leading retailer of home and lifestyle products, with over 40,000 products available online and in-store. It serves both consumer and commercial clients, including project builders, commercial tradespeople, and the housing industry. Bunnings has physical stores across Australia and an online presence with its Bunnings Marketplace, which connects customers with third-party sellers. The website allows users to create project lists, add products to their cart, and avail of a price guarantee. Bunnings also runs community events, including DIY workshops.
JB Hi-Fi is a leading retailer in Australia, specialising in electronics, home appliances, and entertainment products. They have a strong online presence, with a website and Facebook page, where customers can pre-order certain items.
Other popular online retailers in Australia include Amazon, eBay, Catch, Kogan, and MyDeal, which offer a wide range of products and services.
The Australian e-commerce landscape is thriving, with approximately 19 million Australians shopping online, making up 75% of the population. Online shopping is preferred for its convenience and variety.
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Importing goods: BICON, import permits, etc
When importing goods into Australia, you must comply with the regulations of the Australian Border Force, the government agency responsible for clearing goods through customs. While there is no requirement for a licence to import goods, you may need a permit to clear certain types of goods through customs.
The Australian Border Force has sole jurisdiction to clear imports. Local importers are responsible for obtaining formal customs clearance for goods. The minimum amount of documentation required for customs clearance includes a completed Customs Entry or Informal Clearance Document (ICD), an air waybill (AWB) or bill of lading (BLAD), as well as invoices and other documents relating to the importation. Customs does not require the completion of a special form of invoice, and normal commercial invoices, bills of lading, and receipts are acceptable. These documents should contain the following information: invoice terms (e.g., FOB, CIF), the name and address of the seller of the goods (Consignor), the monetary unit referred to on the invoice (e.g. AU$, US$), and the country of origin.
Import duty is normally 5–10% depending on the items, and Goods and Services Sales Tax (GST) is charged at 10% of the final amount. Additional import processing fees also apply. Some types of goods are eligible for concessions, which reduce the amount of duty you need to pay.
Several categories of goods are restricted or prohibited from import, including dangerous chemicals, pharmaceuticals, narcotics, certain foods, weapons, tobacco, and some biological materials.
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Therapeutic goods: Australian Register of Therapeutic Goods (ARTG)
The Australian Register of Therapeutic Goods (ARTG) is a public database of therapeutic goods that can be legally supplied in Australia. It is maintained by the Therapeutic Goods Administration (TGA), which is a part of the Australian Government Department of Health, Disability and Aging. The TGA is responsible for evaluating, assessing, and monitoring therapeutic goods to ensure the safety, quality, and effectiveness of medicines and medical devices for Australians.
The ARTG database includes product names, formulation details, and sponsor (company) and manufacturer details. It also provides Consumer Medicine Information (CMI) and Product Information (PI), although not all CMI and PI documents are available on the website. To access the database, you can search by the name of the therapeutic good, its ID, or its sponsor.
The TGA also provides guidance, consultations, forms, publications, and other resources related to therapeutic goods. For example, they define and regulate vapes in Australia and provide information on prescribing unapproved therapeutic goods in certain circumstances. Additionally, they regulate personalised medical devices and provide updates on product recalls and safety issues, such as the recall of certain defibrillators and steam vaporizers due to quality concerns.
It is important to note that the ARTG is not a platform for facilitating the commercial supply of therapeutic goods. Instead, it serves as a reference for consumers and health professionals to verify the legality and safety of therapeutic goods available in Australia.
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Frequently asked questions
You can search the Australian Register of Therapeutic Goods (ARTG) for medicines and medical devices. This is a publicly accessible database that provides information on therapeutic goods that can be supplied in Australia.
Some popular online marketplaces in Australia include Amazon, Kogan, eBay, Catch, Bunnings, MyDeal, and The Warehouse. These platforms offer a wide range of products across various categories, such as electronics, fashion, home goods, and groceries.
Woolworths is a major player in the Australian supermarket industry, providing groceries, fresh produce, and household essentials. They offer delivery and click-and-collect services to their customers.
Australia has specific biosecurity import requirements for various items, including food and drink, souvenirs, household items, and animals. Certain items, such as canned meat products, seeds, and confectionery, have specific import conditions that must be met. It's important to refer to sources like BICON for detailed information on import restrictions and requirements.









































