Damon Mcknight
Norfolk Island, a subtropical island 1,600 kilometres north-east of Sydney, is an ideal holiday destination for those seeking relaxation and stunning landscapes. When visiting Norfolk Island, staying connected with loved ones back home in Australia is essential. To call Norfolk Island from Australia, you will need to use the correct international dialing codes and area codes. It's important to note that calls from Norfolk Island to Australia may show up as coming from Antarctica due to shared country codes. Additionally, be mindful of the time difference between the two locations to avoid making untimely calls. With the right dialing information and awareness of potential challenges, you can easily stay in touch with your loved ones back home in Australia while exploring the beauty and charm of Norfolk Island.
| Characteristics | Values |
|---|---|
| Exit code for Australia | 0011 |
| Country code for Norfolk Island | 672 |
| Fixed-line number format | 672 3 2x xxx |
| Mobile number format | 672 3 5x xxx |
| Time difference | Norfolk Island is 8 hours behind Australia |
| Phone compatibility | Band 28 for 4G LTE and Band 8 for 3G |
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What You'll Learn
Exit code for Australia: 0011
To make an international call from Australia to Norfolk Island, you need to know the exit code for Australia, which is 0011. This is the code you need to dial to make any international call from Australia. After dialling the exit code, you then need to dial the country code for Norfolk Island, which is 672. This is also the country code for the Australian Antarctic Territory, Christmas Island, and the Cocos Keeling Islands.
Once you have dialled the exit code and the country code, you then need to dial the area code for Norfolk Island, which is 3. This is the same area code for all locations on the island. Finally, you will need to dial the recipient's telephone number. If you are calling a landline, the number will be in the format of 2x xxx. If you are calling a mobile number, the format is 5x xxx.
It's important to note that Norfolk Island is considered a domestic travel destination for Australians, but flights operate from international terminals. When calling Norfolk Island from Australia, be mindful of the time difference, which is currently eight hours. Additionally, Norfolk Island has recently upgraded its mobile network to 4G LTE, which operates on the 700 MHz spectrum (Band 28). Visitors to the island can purchase a Visitor SIM-pack for $30 to access the network, as international roaming is not currently available.
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Norfolk Island country code: 672
To call Norfolk Island from Australia, you need to know the Norfolk Island country code, which is 672. This is also the country code for the Australian Antarctic Territory.
Norfolk Island is considered part of Australia for travel purposes, but calls to and from the island are classed as international calls. The exit code for Australia is 0011, and this is needed for making any international call from the country.
The format for calling a fixed line number in Norfolk Island is 0011 672 3 2X XXX, where X is the recipient's telephone number. For a mobile number, the format is 0011 672 3 5X XXX, again followed by the recipient's telephone number.
It is worth noting that Norfolk Island is 8 hours behind Australia, so be sure to schedule calls to avoid untimely calls.
Finally, it is important to ensure that your phone is compatible with the local network. Norfolk Telecom operates on the 700 MHz spectrum (Band 28), which is common in Australia and New Zealand. Visitors to the island cannot use international roaming and must purchase a Visitor SIM-pack or Hot Spot Voucher to connect to the island's internet infrastructure.
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Norfolk Telecom website: www.ni.net.nf
Norfolk Telecom provides a reliable, modern, high-quality communications network for residents and visitors to Norfolk Island.
The Norfolk Telecom website (www.ni.net.nf) offers a range of services and plans for customers. The website has a support section with frequently asked questions (FAQs) that cover a range of topics, including information on the new network, mobile price plans, SIM cards, and phone compatibility.
The website also provides details on how to contact the Norfolk Telecom Customer Care team, who are available from 9 am to 4 pm, Monday to Friday, at 9 New Cascade Road. Customers can also email their queries or refer to the FAQs for more information.
In addition, Norfolk Telecom offers a Selfcare App that customers can download from the Google Play Store or the Apple Store. This app allows users to access their mobile service details and manage their landline and ADSL services.
For visitors to Norfolk Island, the website mentions that a Visitor SIM-pack or a Hot Spot Voucher can be purchased to access the island's internet infrastructure.
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Time difference: Australia is 8 hours ahead
When calling Norfolk Island from Australia, it is important to be mindful of the time difference between the two places. Australia is 8 hours ahead of Norfolk Island. This means that when it is noon in Norfolk Island, it is 8 pm on the same day in Australia.
The time zone on Norfolk Island is standardised and governed by the Minister for Community Services and Tourism. In 1901, Norfolk Island standardised its time to 11 hours and 12 minutes ahead of Greenwich Mean Time (GMT), which was then the world's time standard. In 1951, to align with the global standard, the clocks on the island were turned forward by 18 minutes to UTC+11:30. However, as this 30-minute time zone caused technical issues, the government decided to set the clocks back to UTC+11 in 2015, bringing the island in line with mainland Australia's time.
This time standardisation ensures that Norfolk Island shares the same time as major Australian cities like Canberra, Melbourne, and Hobart during their Daylight Saving Time (DST) periods. Outside of DST, Norfolk Island's time is one hour ahead of these cities.
When scheduling calls between Australia and Norfolk Island, it is crucial to take this time difference into account to avoid making untimely calls. For example, if you wish to call someone on the island during their daytime hours, you would need to place the call in the evening in Australia.
Additionally, it is worth noting that when calling from Norfolk Island to Australia, the call may show up as coming from Antarctica due to shared international codes. This quirk can add an element of surprise to staying connected while exploring the charms of Norfolk Island.
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Phone compatibility: 4G LTE mobile network on 700 MHz spectrum (Band 28)
To make a phone call to Norfolk Island from Australia, your phone must be compatible with the island's mobile network. Norfolk Telecom's 4G LTE mobile network operates on the 700 MHz spectrum (Band 28), which is also common in Australia and New Zealand.
To use the Norfolk Telecom network, your phone must support Band 28 for 4G LTE and Band 8 for 3G. Additionally, your phone must be unlocked. If your phone is 'phone locked' to a mobile network from another country, you will need to unlock it. You can check your phone's specifications on the manufacturer's website. This information can be presented in various ways, but you should look for FDD LTE for 4G networks in the spec sheet.
If your phone does not support the required spectrum bands, you will need to purchase a new phone or modem. Alternatively, you can buy a new SIM card that supports 4G LTE. Norfolk Telecom does not sell phones, but there are several places on the island where you can purchase a new smartphone.
It is important to note that Norfolk Island's terrain of hills and valleys may cause some areas to have poor or no coverage, resulting in 'black spots'. However, the network has been designed to maximise coverage, and the tech team is working to minimise these areas.
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Frequently asked questions
The country code for Norfolk Island is 672.
The exit code for Australia is 0011.
Fixed-line numbers in Norfolk Island are of the format 672 3 2x xxx.
Mobile numbers in Norfolk Island are of the format 672 3 5x xxx.
Norfolk Island time is 8 hours behind Australia time.
