Easy Guide To Paying Your Viva Bahrain Bill

VIVA Bahrain offers its customers a variety of payment methods to pay their bills. These include SADAD self-service kiosks, online payment via www.viva.com.bh, over the phone by calling 124, direct debit with automatic deduction from the monthly bill, or at any of VIVA’s retail outlets. Additionally, VIVA has introduced Quick Pay, a secure online payment service that allows customers to pay Postpaid and Broadband bills and top up Prepaid accounts using debit, credit, or recharge cards. Quick Pay offers a 5% discount for customers who clear their bills before the 15th of the month and a 2.5% discount for those who pay before the due date.

Online payment via www.viva.com.bh

VIVA Bahrain offers its customers a variety of payment methods, including online payment via www.viva.com.bh. This method is simple, easy, safe, and secure.

To pay your bill online, start by logging on to www.viva.com.bh. Once you're on the website, click on 'Quick Pay' on the top right of the screen. Next, you'll need to enter your 8-digit VIVA number and select your type of service and payment mode. After that, simply enter the amount you wish to pay and click 'Next' to receive a confirmation.

In addition to the convenience of online payment, VIVA also offers the option to pay over the phone by calling 124, through direct debit with automatic bill deductions, or at any of their 18 retail outlets using cash, credit, or debit cards.

With a range of payment options available, VIVA customers can choose the method that best suits their needs and preferences.

Payment over the phone by calling 124

Paying your VIVA Bahrain bill over the phone is simple. All you need to do is call 124 and follow the automated voice instructions. This payment method is available to all VIVA customers and can be used to pay off phone bills, broadband connections, or recharge prepaid accounts.

VIVA, the Kingdom's most innovative telecom provider, offers a wide range of payment methods to its customers, including online payments, direct debit, and in-person payments at various locations across Bahrain. However, if you prefer the convenience of paying over the phone, simply dial 124 and follow the prompts to make your bill payment quickly and securely.

When you call 124, you will be guided through the payment process by an automated system. Make sure to have your account information and payment details ready before placing the call. Follow the instructions carefully, and enter the required information when prompted. You may need to provide details such as your account number, payment amount, and payment method.

By offering multiple payment options, including the phone payment service, VIVA Bahrain aims to provide its customers with flexibility and secure access to their products and services. So, whether you prefer to pay online, over the phone, or in person, VIVA has made it convenient for you to manage your bills and stay connected.

Direct debit with automatic deduction from the monthly bill

VIVA Bahrain offers a wide range of payment methods for its customers, including direct debit with automatic deduction from the monthly bill. This option provides a convenient way to manage your VIVA services, such as phone bills, broadband connections, or prepaid account recharges.

To set up direct debit for your VIVA bill, you will need to register your bank account details. This can be done by providing your information through a secure channel, such as VIVA's website or a self-service machine located at VIVA stores. By enrolling in direct debit, you authorise VIVA to automatically deduct the monthly bill amount from your bank account. This ensures that your bills are paid on time and helps you avoid late payment fees.

The direct debit option eliminates the need for manual bill payments each month. Your VIVA bill amount will be withdrawn from your bank account automatically on the due date, saving you time and effort. This feature is particularly useful if you have multiple VIVA services or a busy schedule that makes it challenging to keep track of bill payment dates.

Additionally, VIVA offers incentives for customers who pay their bills before the due date. For instance, if you clear your bill before the 15th of the month through VIVA's payment portal or Quick Pay service, you will receive a 5% discount. Similarly, paying your bill before the due date through any payment method, including direct debit, makes you eligible for a 2.5% discount.

By choosing direct debit with automatic deduction, you can enjoy the convenience of hassle-free bill payments while also taking advantage of the discounts offered by VIVA for timely payments. This payment method ensures that you stay on top of your VIVA bills without having to manually initiate the payment process each month.

Payment at any of VIVA's retail outlets

VIVA Bahrain offers its customers the option to pay their bills at any of its retail outlets. This is in addition to several other payment methods, including SADAD self-service kiosks, online payment, over-the-phone payment, and direct debit.

At VIVA's retail outlets, customers can pay their bills using cash, credit cards, or debit cards. This payment option is ideal for those who prefer to make their payments in person or for those who may not have access to other payment methods.

To locate the nearest VIVA retail outlet, customers can visit the VIVA website or contact VIVA customer service for assistance. By offering this payment option, VIVA ensures that customers have multiple convenient ways to pay their bills and manage their accounts.

In addition to bill payments, VIVA's retail outlets also provide other services and support to customers. Customers can visit these outlets to seek assistance with their accounts, purchase or upgrade their devices and plans, or avail of other telecom services provided by VIVA. The retail staff are trained to assist customers with their queries and ensure a smooth and efficient payment experience.

Payment at SADAD kiosks

VIVA customers can pay their bills at any of the 250+ SADAD kiosks across Bahrain. These kiosks are located in shopping malls, pharmacies, government premises, hospitals, and more.

At the SADAD kiosk, you can pay off your phone bill, broadband connection, or recharge a prepaid account. You can use a debit card to make your payment.

SADAD is Bahrain's most secured payment channel, adhering to the Payment Card Industry Data Security Standard (PCI DSS), the approved global standard.

The SADAD mobile app also allows you to make payments on the go. You can add your frequent payments, such as monthly bills, to your favourites for quicker transactions in the future. The app provides 24/7 customer support.

Frequently asked questions