A Guide To Paying Brunei Water Bills Easily

In Brunei, there are several ways to pay your water bill. Bank Islam Brunei Darussalam (BIBD) offers its customers the option of using the BIBD NEXGEN Wallet or BIBD Online to pay bills at any time and from anywhere. Alternatively, you can pay through Counter Services at BIBD Branches or use an Automated Teller Machine (ATM). If you have a Baiduri Credit Card or a Business account with Baiduri Bank, you can also pay your water bill using the Baiduri b.Digital Business service. This service allows you to make payments to multiple payees, keep track of your payment history, and save transactions for future reference.

Using a Baiduri Credit Card

Baiduri Bank offers a convenient way to pay your Brunei Water Bill with their credit card. This method allows you to settle your water bill easily and securely online or through their mobile banking app. Here's a step-by-step guide on how to use your Baiduri Credit Card to pay your Brunei Water Bill:

Online Payment via Baiduri Internet Banking:

• Login to Baiduri Internet Banking: Visit the official website of Baiduri Bank and log in to your internet banking account using your secure credentials.
• Navigate to Bill Payments: Once logged in, look for the "Bill Payments" section. This section allows you to pay your utility bills online.
• Select "Brunei Water Bill": From the list of available billers, choose "Brunei Water Bill." You may need to set up Brunei Water as a preferred biller if you haven't done so already.
• Enter Account Details: Provide your Brunei Water account number or reference number to ensure the payment is correctly directed.
• Payment Amount and Date: Input the amount you wish to pay. You have the option to pay the full amount or make a partial payment. Then, select the date on which you would like the payment to be processed.
• Confirm the Payment: Review the payment details, including the amount, date, and account information, to ensure everything is correct. Once confirmed, authorize the payment using your secure password or token.

Mobile Payment via Baiduri Mobile Banking App:

Alternatively, you can also use the Baiduri Mobile Banking App for added convenience:

• Launch the Baiduri Mobile Banking App: Download and install the official Baiduri Mobile Banking App on your smartphone. Log in to the app using your secure credentials.
• Select "Bill Payments": Within the app, navigate to the "Bill Payments" section, where you can manage and pay various utility bills, including your Brunei Water Bill.
• Choose "Brunei Water Bill": Tap on the "Brunei Water Bill" option from the list of billers. If it's your first time setting up Brunei Water as a biller, simply follow the prompts within the app.
• Provide Account Information: Accurately input your Brunei Water account number or reference number to ensure the payment reaches the correct destination.
• Amount and Payment Date: Specify the amount you want to pay and select the date when you would like the payment to be made. You can choose to pay immediately or schedule it for a future date.
• Complete the Payment: Review the payment details and confirm the transaction. You may be required to provide additional security verification, such as a one-time password (OTP) or fingerprint authentication.

By following these straightforward steps, you can conveniently pay your Brunei Water Bill using your Baiduri Credit Card through online banking or their mobile banking app. Remember to maintain the security of your account information and regularly review your transactions to ensure accurate and timely payments.

Using the BIBD NEXGEN Wallet

Paying your Brunei water bill is simple with the BIBD NEXGEN Wallet. This digital wallet offers a convenient, secure, and cashless way to manage your finances directly from your smartphone. Here's a step-by-step guide on using the BIBD NEXGEN Wallet to pay your water bill:

Setting Up the BIBD NEXGEN Wallet:

• Download the BIBD NEXGEN Wallet Application on your Android or iOS smartphone.
• If you're a new user, register by providing your Debit Card number and PIN. Follow the simple steps to complete the registration process.
• If you're already a BIBD NEXGEN Online User, simply use your existing username, Internet PIN, and hardware token to access the BIBD NEXGEN Wallet.
• Alternatively, create a mobile password for added convenience, which can replace your hardware token.

Paying Your Water Bill:

• Locate your water bill. Identify the relevant account number or reference number.
• Open the BIBD NEXGEN Wallet app and log in using your secure biometrics (fingerprint or face recognition).
• Navigate to the bill payment section and select the option to pay your water bill.
• Enter the required details, such as the account number, reference number, and the amount to be paid.
• Review the payment details and confirm the transaction.
• You will receive a confirmation or receipt for your records.

Additional Features:

The BIBD NEXGEN Wallet offers a range of features to make your banking experience seamless:

• Card Management: Instantly activate, deactivate, or block your card.
• Remittances: Transfer money within Brunei or internationally to other banks or users.
• Virtual Prepaid Card: Send funds to friends and family using their phone number.
• Cardless Cash Withdrawal: Withdraw cash from any BIBD ATM without a physical card.
• Real-time ATM Status: Check the live status of BIBD ATMs.
• Instant Top-ups: Top up your electricity and mobile credits instantly.
• BIBD Wave: Make purchases by waving your smartphone over the digital payment device and authenticating the transaction.
• Live Chat Support: Get assistance anytime through the 24/7 in-app chat feature.

With its ease of use, security, and wide range of features, the BIBD NEXGEN Wallet provides a convenient way to pay your Brunei water bill and manage your finances on the go.

Using the BIBD Online service

To pay your Brunei water bill using the BIBD Online service, you will first need to register for a BIBD account if you don't already have one. You can register for an account either via the BIBD NEXGEN Wallet or at a BIBD branch.

Once you have registered and set up your account, you can pay your water bill by following these steps:

• Log in to your BIBD Online account.
• Navigate to the "Bill Payments" section.
• Select "Jabatan Kerja Raya - Air" from the list of billers.
• Enter your account number and any other required reference numbers or details.
• Enter the amount you wish to pay.
• Review the payment details and confirm the transaction.

Your water bill payment will then be processed, and you should receive a confirmation of the payment. You may also be able to view your payment history through the BIBD Online service.

The BIBD Online service offers a convenient way to pay your water bill and other utilities anytime, anywhere. It is a secure and efficient method of bill payment, providing ease and flexibility to its customers.

Using the Baiduri b.Digital Business service

Baiduri Bank's b.Digital is a convenient way to pay your Brunei water bill online. Here's a step-by-step guide on how to use this service:

Step 1: Enrollment and Registration

• Visit the Baiduri Bank website (www.baiduri.com.bn) and look for the "b.Digital Business" section.
• Enroll your business by providing the necessary information, such as your company name, registration number, and authorized personnel details.

In-person at a BIBD Branch

To pay your Brunei water bill in person at a BIBD branch, you can follow these steps:

Firstly, locate your nearest BIBD branch and make your way there during their operating hours. You will need to bring your water bill with you, as it contains important information that you will need to provide when making the payment.

Once you arrive at the BIBD branch, look for the counter services area. Here, you can request assistance from a customer service representative to help facilitate the bill payment process. Provide them with your water bill, and they will be able to guide you through the necessary steps to complete the payment.

You will be required to provide specific details from your water bill, such as your account number, reference number, and the amount due. It is important to ensure that you have sufficient funds in your account to cover the payment. The customer service representative will be able to assist you in filling out any necessary forms and processing the transaction.

After providing the required information and completing any necessary paperwork, you can then proceed to make the payment. You may have the option to pay in cash or by using your BIBD account, depending on the branch's payment methods. Follow the instructions provided by the customer service representative to finalize the payment.

Once the payment has been successfully processed, you should receive a receipt or some form of confirmation for your records. It is always a good idea to keep these documents for future reference and to ensure that your payment has been correctly applied to your water bill.

Frequently asked questions