Leslie Massey
Austrian Airlines' Miles & More frequent flyer programme allows you to earn miles and points with 40 airline partners, as well as when you book hotels, rental cars, shop online, and in your day-to-day life. You can redeem these miles for flights, upgrades, and other rewards. If you fly often, you can also gain frequent flyer status, which gives you privileges such as a higher baggage allowance and lounge access. To gain this status, you need 650 points and 325 qualifying points per calendar year.
| Characteristics | Values |
|---|---|
| How to earn miles | Earn miles by flying with Austrian Airlines, Lufthansa, SWISS, and selected partner airlines; booking hotels and rental cars; shopping online; and in your day-to-day life. |
| How to redeem miles | Redeem miles for flights, upgrades, promotions, special offers, and other rewards. |
| Benefits of Miles & More membership | Exclusive privileges such as higher baggage allowance, lounge access, a special service hotline, and 25% more miles. |
| Requirements for frequent flyer status | Earn points (650 points and 325 qualifying points per calendar year) and fly often to achieve and maintain frequent flyer status. |
| Status Match/Challenge | Austrian Airlines offers a Status Match/Challenge through Star Alliance, allowing members to match their status with other Star Alliance member airlines. |
| Travel ID | A single login that provides access to services from Austrian Airlines and Lufthansa Group airlines, including Miles & More. |
| Miles & More app | Download the app and receive 500 extra award miles for your first login. |
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What You'll Learn
Earning miles by flying with Austrian Airlines and partner airlines
As a member of the Miles & More programme, you can earn miles and points with Austrian Airlines and 40 airline partners, including Lufthansa, SWISS, Air Canada, Air China, Air India, Brussels Airlines, and TAP Air Portugal. You can also earn miles when booking hotels and rental cars, shopping online, and in your day-to-day life.
When you fly with Austrian Airlines, you earn miles that can be redeemed for flights, upgrades, and other rewards. To collect these miles, simply book a flight with Austrian Airlines. If you book online, you can indicate your TAP Miles&Go number, and your miles will be credited automatically. Make sure that the name on your ticket matches the name registered in your TAP Miles&Go Account and that the flight and fare are eligible for earning miles.
If you forget to indicate your TAP Miles&Go Customer number, you can access your TAP Miles&Go profile and claim your miles within six months after the flight date. The crediting of such miles is subject to the approval of the partner. Please note that the booking class of your ticket may not match the relevant class for earning miles, and some fares may be excluded from earning miles.
In addition to earning miles, you can also achieve frequent flyer status by earning points (including Qualifying Points and HON Circle Points) when flying with Austrian Airlines, Lufthansa, SWISS, and selected partner airlines. This status comes with privileges such as a higher baggage allowance, lounge access, and a special service hotline. To maintain this status, you need to earn at least 650 Points and 325 Qualifying Points per calendar year.
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Redeeming miles for flights, upgrades, and other rewards
To redeem miles for flights, members can use the Miles & More website or app, or book at the check-in desk or via the local Miles & More team. Miles can be redeemed for flights with Austrian Airlines and partner airlines, including all Star Alliance members. The number of miles required for a flight may vary depending on the date, season, and destination.
Upgrades can also be booked online, at the check-in desk, or via the local Miles & More team. In addition to miles, an eVoucher can be redeemed to book an upgrade award. Upgrades are available on flights operated by LH, LX, OS, SN, and VL, as well as on certain routes within Europe. Upgrades from Economy Class to Business Class are possible on flights with no Premium Economy.
Miles can also be redeemed for non-flight rewards, such as high-quality items and unique experiences. This allows members to use their miles in their everyday lives.
In addition to redeeming miles, the Miles & More programme offers benefits for frequent flyers. Members who fly often can achieve a special frequent flyer status, which comes with privileges to enhance their travel experience. This includes benefits such as a higher baggage allowance, lounge access, Business Class check-in, and more. To achieve frequent flyer status, members must earn a certain number of points and qualifying points per calendar year.
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Benefits of frequent flyer status
The Miles & More frequent flyer programme by Austrian Airlines offers a range of benefits to its members. The programme allows members to earn miles and points with over 40 airline partners, as well as when booking hotels, rental cars, shopping online, and even in day-to-day life. These miles can be redeemed for flights, upgrades, and other rewards.
- Enhanced Travel Experience: Frequent flyer status comes with exclusive privileges that enhance your overall travel experience, such as priority check-in, higher baggage allowance, lounge access, and priority security clearance.
- Special Status Events: As a status customer with more than 10,000 Qualifying Points, you will receive invitations to premium experiences known as Status Events.
- Comfort and Convenience: Enjoy a more comfortable and convenient flying experience with benefits such as priority boarding, fast-track security, and access to airport lounges.
- Save Time: With the Miles & More programme, you only need to register your contact details once. Your details will be automatically transferred to the booking profile of all partner airlines, saving you time on future bookings.
- Extended Mileage Validity: The miles in your account do not expire, and you also receive 25% more miles as a frequent flyer.
- Special Service Hotline: Access a dedicated service hotline for quick and personalised assistance.
- Star Alliance Status: Your frequent flyer status with Austrian Airlines is recognised by Star Alliance, entitling you to additional benefits and privileges across their network.
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Miles & More app
The Miles & More app is available for download and offers a range of features to help you manage your travel and rewards. The app was first launched in 2010 and has since been upgraded, with Lufthansa offering 500 bonus miles to members who download the app and log in. This promotion is only available to members who have not previously downloaded the app.
With the Miles & More app, you can easily access your mileage balance and frequent flyer status. You can also set a target for collecting miles and opt for push notifications to stay updated with the latest deals. Additionally, the app allows you to book flights, use mobile check-in, and access your mobile boarding pass at the airport.
The Miles & More programme offers benefits beyond just redeeming miles. As a frequent flyer, you can achieve a special status that comes with privileges to enhance your travel experience. These privileges include a higher baggage allowance, lounge access, and more.
To earn miles, you can fly with Austrian Airlines, Lufthansa, and SWISS, as well as selected partner airlines. You can also earn miles when you book hotels, rental cars, shop online, or through everyday purchases. These miles can then be redeemed for flights, upgrades, and other rewards.
Overall, the Miles & More app provides a convenient way to manage your travel and rewards, helping you make the most of your membership and enjoy the benefits of the programme.
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Travel ID
To register for a Travel ID, you need to enter your email address, title, first and last names, date of birth, and a password. You must be over 2 years old to register, and if you are a minor, you need the consent of a legal representative. Once registered, you can use your Travel ID to manage your bookings, including viewing a summary of past and current bookings and creating flight statistics. You can also manage your preferences when flying, such as meals or airports, and those of the people travelling with you. You can also manage your travel documents.
You can activate Miles & More when you register for a Travel ID or later in your account. Miles & More is a frequent flyer programme that allows you to earn miles and points with 40 airline partners and when you book hotels, rental cars, shop online, and in your day-to-day life. You can then redeem these miles for awards, unique experiences, or your next trip. If you fly often, you can earn frequent flyer status, which gives you privileges such as a higher baggage allowance and lounge access.
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Frequently asked questions
Register your contact details with Miles & More. Your details will be automatically transferred from the Miles & More customer account to the booking profile of all partner airlines. At the counter, simply show your membership card.
You can earn miles by flying with Austrian Airlines, Lufthansa, SWISS, and selected partner airlines. You can also earn miles when you book hotels and rental cars, shop online, and in your day-to-day life.
You can redeem your miles for flights, upgrades, and other exciting rewards. You can also use your miles for promotions and special offers.
With a frequent flyer status, you enjoy exclusive privileges such as a higher baggage allowance, lounge access, and a special service hotline. You also receive 25% more miles and your miles do not expire.
You can achieve frequent flyer status by earning points. You need a minimum of 650 points and 325 qualifying points per calendar year.
