Lyla Lindsey
If you're looking to ship to Australia with FedEx, you can sign up to earn discounts with FedEx Ship Manager at fedex.com. You can also use the FedEx Ship Manager application to upload your Commercial Invoice, which is required for all international commodity shipments. You'll need to enable FedEx Electronic Trade Documents in the application's preferences settings to use this feature. A Certificate of Origin is another important document that states the origin of the exported commodity. You can use the FedEx International Shipping Assist to determine which documents you need and get help filling them out.
| Characteristics | Values |
|---|---|
| Delivery Date & Address | Customizable |
| Delivery Notifications | Enabled via email and/or SMS |
| Delivery Changes | Can be requested by the recipient via a secure link |
| Delivery Confirmation | Available via email and/or SMS |
| International Shipping | Available |
| Customs Documents | Commercial Invoice, Certificate of Origin, NAFTA Certificate of Origin |
| Customs Clearance | Faster with HS code |
| Shipping Tools | FedEx Ship ManagerTM, FedEx International Shipping Assist, FedEx Global Trade Manager, FedEx® Electronic Trade Documents (ETD) |
| Shipping Rewards | My FedEx Rewards points |
| Shipping Tracking | Available via tracking number or air waybill number |
| Customer Support | Email, phone, or chat |
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What You'll Learn
Filling out a Commercial Invoice
A Commercial Invoice is a contract of sale between the shipper and the receiver. It is a crucial document for international shipping, including to Australia, and is used by customs authorities to assess if the goods can enter or exit a country and what controls are needed. It is also used to determine duties and taxes.
- Create the Commercial Invoice: You can create the document with FedEx Ship Manager while creating your shipping label online. Alternatively, you can download a Commercial Invoice, fill it out manually, and then attach it to your package along with the shipping label.
- Provide Company Details: Include your company's name, address, contact details, and tax number. This information should be in English and preferably printed on a company letterhead.
- Provide Receiver's Details: Include the same details about the receiver as you did for your company.
- Describe the Goods: Provide a full description of the goods, including what they are made of and what they are used for. For example, "Ladies' 100% silk knitted blouse". An HS code, which can be found on the FedEx Global Trade Manager, can help expedite customs clearance.
- State the Value: Declare the true market price of the goods, along with the currency. If the value seems unreasonable, customs may ask for evidence of the declared value. You may also need to show freight and insurance costs as separate items.
- Origin Country: State the country where the products were originally manufactured, which may differ from the country from which the shipment is being sent.
- Weight: Include both the net and gross weight. Gross weight is the net weight of the goods plus the weight of the packaging.
- Sign and Submit: Remember to sign the Commercial Invoice and include your position within the company. You can print out four copies or upload the files electronically to FedEx Ship Manager.
Please note that you can also use Electronic Trade Documents (ETD) to upload or create your Commercial Invoice electronically. However, this feature is country-specific, so check if it is available for Australia.
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Using FedEx Ship Manager
Shipping internationally can be a daunting task, but FedEx has all the tools and resources to help you navigate the process with ease. Here is a step-by-step guide on using FedEx Ship Manager for your shipping needs, especially if you are shipping to Australia.
Step 1: Sign Up and Get Started
Go to fedex.com to sign up for a FedEx account and earn instant discounts on your shipping. As a new customer, you will be guided through all the necessary steps for shipping with FedEx. You can also take advantage of the New Customer Centre's resources to familiarise yourself with the process.
Step 2: Prepare Your Shipment
FedEx provides a range of services to cater to your shipping needs. Whether you need to organise a return, set up an e-commerce business, ship dangerous goods, or simplify your supply chain, you can choose from various bespoke services.
Step 3: Understand Customs Documentation
International shipping requires accurate and detailed customs documentation. FedEx offers tools like FedEx International Shipping Assist to help you determine which documents you need and provide tips for completion. A Commercial Invoice, for example, is required for all international commodity shipments and serves as the primary document for customs agencies. You can fill it out manually or use FedEx-generated documents.
Step 4: Upload Your Documents
Upload your completed Commercial Invoice and other relevant documents to FedEx Ship Manager at fedex.com. You will need to enable FedEx Electronic Trade Documents in your preferences to use this feature. This allows for electronic transmission of your customs documentation, helping to avoid delays at customs.
Step 5: Customise Your Delivery
With FedEx Delivery Manager, you can let your customers choose their preferred delivery options. Provide your customer's email address and mobile phone number to receive notifications about the planned delivery day. If the proposed date is not convenient, the recipient can request a change of date or location through a secure website link.
By following these steps and utilising the features of FedEx Ship Manager, you can efficiently manage your shipments to Australia and ensure a smooth delivery process for your customers.
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Providing detailed customs documents
When shipping internationally to Australia or any other country, it's important to prepare accurate and detailed customs documents to ensure your shipments arrive on time and without issue. Here are some tips for providing comprehensive customs documentation when filling out FedEx Manager for shipments to Australia:
Commercial Invoice
The Commercial Invoice is a crucial document and is required for all international commodity shipments. It serves as the foundation for other international shipping documents and is used by foreign customs agencies for import control, valuation, and duty determination. You can fill it out manually and then upload it to FedEx Ship Manager at fedex.com while creating your shipping label. Alternatively, you can download the form, print it out, and fill it in by hand. Remember to include separate descriptions for each type of commodity, including what it's made of and what it's used for. For instance, a description like "Ladies' 100% silk knitted blouse" provides clear information. An HS code, which you can search for on FedEx Global Trade Manager, can also help expedite customs clearance.
Certificate of Origin
The Certificate of Origin (CO) is another important document that states the origin of the exported commodity and serves as a declaration by the exporter. Most countries, including Australia, consider the origin of imported goods when determining the applicable duty. While this document is frequently required for textiles exported to the European Union, you can check with FedEx International Shipping Assist or call FedEx International Customer Service to confirm if your shipment requires a CO.
Electronic Submission
Submitting your customs documentation electronically through FedEx Electronic Trade Documents (ETD) can help you avoid delays at customs. You can enable this feature in the preferences setting of the FedEx Ship Manager application.
Additional Tools
FedEx provides several tools to assist you in preparing your international shipments, including FedEx International Shipping Assist, which helps you determine the necessary documents and guides you through completing and submitting them. Additionally, the FedEx Global Trade Manager platform offers a detailed document preparation centre, allowing you to search for relevant international shipping terms and definitions.
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Using FedEx International Shipping Assist
Shipping internationally can be a daunting task, but FedEx International Shipping Assist can help you prepare your international shipments and ensure that you have the correct documentation to successfully clear customs. Here's a step-by-step guide on using FedEx International Shipping Assist to fill out the necessary paperwork for shipping to Australia:
Step 1: Determine the Required Documents
Use FedEx International Shipping Assist to identify the documents you need for your specific shipment. The required customs documents vary depending on the origin, destination, and the commodity being shipped. For example, a Certificate of Origin is often required for textiles exported to the European Union. You can also refer to the FedEx website for detailed information on the required documents for shipping to Australia.
Step 2: Obtain Customs Documentation
FedEx International Shipping Assist provides blank copies of the necessary customs documentation. You can also download and print a Commercial Invoice, which is required for all international commodity shipments. Don't forget to include separate descriptions for each type of commodity in your shipment.
Step 3: Complete the Commercial Invoice
Fill out the Commercial Invoice manually or electronically. Provide detailed information, including the sender's and recipient's names, addresses, and phone numbers. Describe the commodities in your shipment, including their quantity, value, and weight. Remember to include the Harmonized System (HS) code for each commodity to avoid potential delays or fines.
Step 4: Upload Documents to FedEx Ship Manager
Log in to your FedEx Ship Manager account at fedex.com. Enable FedEx Electronic Trade Documents in the preferences setting. Upload your completed Commercial Invoice and any other relevant customs documents.
Step 5: Create an International Shipping Label
You can create an international shipping label online through FedEx Ship Manager or in-store at a FedEx Office location. Provide the sender's and recipient's information, including names, addresses, and phone numbers. Add the description, quantity, value, and weight of the commodities in your shipment. Finally, print the label and place it in a clear plastic pouch along with any other documentation.
Step 6: Choose a Shipping Service
FedEx offers various international shipping services to suit your needs. FedEx International Economy offers affordable delivery to over 210 countries and territories. If you need faster delivery, consider FedEx International Priority or FedEx International First. For shipping to Canada, you can also explore the ground delivery option.
By following these steps and utilizing FedEx International Shipping Assist, you can confidently navigate the process of filling out the necessary paperwork for shipping to Australia with FedEx. Remember to refer to the FedEx website for the most up-to-date information and resources.
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Tracking your package
Using the FedEx Website
On the FedEx website, you can enter your tracking number or reference number to get the status of your shipment and obtain proof of delivery. You can also save your shipments for quick updates in near real-time, and see all your shipments on one clear interface. For shipments via FedEx Ship Manager, the tracking results and details will automatically be shown after logging in.
Using the FedEx Mobile App
The FedEx Mobile App offers a convenient way to track your package while on the go. With the app, you can access updates 24/7 from any location, allowing you to stay on top of your shipments. You can also customise your tracking report and enable notifications about your shipment's status.
Email and SMS Notifications
You can choose to receive email and/or SMS notifications about the planned delivery day. If the proposed date is not convenient, you can request a change of date and/or location via a secure website link provided in the notification. Any changes requested are then confirmed via email or SMS.
Advanced Shipment Tracking
FedEx's advanced shipment tracking features allow you to easily filter, sort, and export reports. You can also nickname your shipments for quick identification and create a personal watch list. Additionally, you can alert others to shipment status, delivery, and exceptions via email notifications. Signature Proof of Delivery documents can also be viewed, downloaded, and emailed.
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Frequently asked questions
You can fill out your Commercial Invoice manually and then upload it to FedEx Ship Manager at fedex.com. You will need to enable FedEx Electronic Trade Documents in the preferences settings. You can also download a Commercial Invoice to print and complete yourself.
A Commercial Invoice is required for all international commodity shipments. It is used by foreign customs agencies for import control, valuation and duty determination.
A Certificate of Origin (CO) states the origin of the exported commodity and is used as a declaration by the exporter. It is often required for textiles exported to the European Union.
You can select the email notification option in FedEx's shipping automation tools to be notified when your package is delivered.
