Depositing Money Into Ing Accounts In Australia: A Guide

how to deposit money into ing account australia

ING Australia offers a variety of services, including everyday bank accounts, savings accounts, home loans, personal loans, credit cards, insurance, and superannuation. They also offer a range of insurance options, including pet insurance, home and contents insurance, and car insurance. ING has partnered with Australia Post, allowing customers to access over 3,300 Bank@Post outlets to make cash or cheque deposits, withdrawals, and balance inquiries. The maximum deposit amount per transaction at Australia Post is AUD 3,000. Customers can also use online banking, mobile banking, or the 24/7 Australian-based contact centre to manage their money. Additionally, ING offers a Pay Anyone daily limit of AUD 5,000 for transfers, with the option to increase this limit or make one-off larger transfers of up to AUD 20,000 via online banking or the mobile app.

Characteristics Values
Deposit Methods Australia Post, Online Banking, Mobile App, ING Lounge in Sydney's CBD
Deposit Limit $5,000 per day via Pay Anyone
Maximum Deposit at Australia Post $3,000
Deposit Requirements Deposit at least $1,000 per month into Orange Everyday and make 5+ card purchases

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Deposit money at Australia Post

ING has partnered with Australia Post to give you access to 3,300 Bank@Post outlets. Here's a step-by-step guide on how to deposit money into your ING account at Australia Post:

  • Locate a Participating Australia Post Outlet: Not all Australia Post branches offer banking services. You can use the Australia Post website or mobile app to find a nearby location that offers Bank@Post services.
  • Prepare Your Deposit: Ensure you have the cash or cheque you want to deposit ready. There is a daily deposit limit of AUD 3,000 at Australia Post, as per their current policies.
  • Visit the Australia Post Branch: Bring your deposit and any necessary identification to the selected Australia Post branch.
  • Complete the Deposit: Provide your deposit and account details to the Australia Post staff. They will process the transaction, and you will receive a receipt or confirmation for your records.
  • Verify the Deposit: After depositing funds, you can verify that the money has been credited to your ING account by checking your balance through internet banking or the mobile app.

By following these steps, you can conveniently deposit money into your ING account at participating Australia Post locations across the country. Remember to check the latest information on deposit limits and bring valid identification if required.

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Use the ING mobile app

ING offers an award-winning mobile banking app that allows you to manage your money on the go. Here are the steps to deposit money into your ING account using the mobile app:

  • Login to Your ING Mobile App: Open the ING mobile app on your device and log in to your account using your secure credentials.
  • Navigate to Deposit Options: Once you are logged in, navigate to the section dedicated to deposits or fund transfers. This section may be named differently depending on the app version, but it should be under the main menu or transaction options.
  • Choose the Deposit Method: Select the appropriate deposit method that suits your needs. For example, you may choose to deposit cash at an Australia Post branch, transfer funds from another bank, or utilise a linked payment service such as Apple Pay or Google Pay.
  • Follow the On-Screen Instructions: After selecting your preferred deposit method, follow the on-screen instructions provided by the app. These instructions will guide you through the deposit process, ensuring a smooth and secure transaction.

By following these steps, you can conveniently deposit money into your ING account using the mobile app. Remember to refer to the app's help section or contact ING's 24/7 customer support for any assistance you may need during the process.

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Transfer from another bank

ING is a branchless bank, but it has partnered with Australia Post to give its customers access to over 3,300 Bank@Post outlets. At these outlets, you can deposit cash and cheques into your Orange Everyday account. The maximum deposit amount is AUD 3,000.

If you wish to transfer more than AUD 3,000, you can make multiple deposits on the same day. Each deposit is considered a separate transaction. You can also deposit cash into your ING account by visiting multiple post offices on the same day. For example, one user reported depositing AUD 6,000 in a day by depositing cash twice at different post offices.

Alternatively, you can transfer money from another bank to your ING account via online banking or the mobile app. The standard Pay Anyone daily limit is AUD 5,000. If you require a higher limit or a one-off transfer of a larger amount (up to AUD 20,000), you can do so via online banking or the mobile app.

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Pay via Apple or Google Pay

If you use Apple or Google Pay, you can pay into your ING account by adding your debit card to your digital wallet and then tapping your phone on a contactless terminal.

First, make sure you have the latest version of the ING app installed on your device and that you have a compatible card. You can add your card to your digital wallet by opening the ING app and navigating to 'Cards'. Select the card you want to add, then follow the prompts to add it to your wallet.

Once your card is added, you can make a payment by simply unlocking your device and holding it near the contactless symbol on the terminal. You may need to authorise the payment with your fingerprint, Face ID, or passcode.

For Apple users, you can also use Apple Cash (if available in your region) to add money to your ING account. Go to 'Wallet & Apple Cash' in your iPhone settings, then tap 'Add Money'. Enter the amount you want to add and confirm the payment. The money will be transferred from your Apple Cash balance to your ING account instantly.

Google Pay users can also use the app to add money to their ING account. Open the Google Pay app and navigate to your ING account. Tap 'Add Money' and enter the amount, then follow the prompts to confirm the transfer. The funds will be available in your ING account typically within minutes, but may take up to 24 hours.

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Visit ING Lounge in Sydney

ING is a branchless bank, but it understands that sometimes customers want to do their banking face-to-face. That's why it has partnered with Australia Post to give its customers access to over 3,300 Bank@Post outlets across the country. Here, you can open an account by providing proof of identity and make cash or cheque deposits into your Orange Everyday account.

If you're based in Sydney, you can also visit the ING Lounge in Sydney's CBD to talk about your money and get practical help on everything from transaction accounts to savings and home loans.

The ING Lounge is a physical space where you can meet with ING's Australia-based customer care specialists in person. These specialists are equipped to answer any questions you have and assist with everyday banking tasks. They can also help with tasks that can't be done online, such as moving money between home loans, requesting home loan bank cheques, and closing an account.

To locate the ING Lounge in Sydney's CBD, you can search for it online or contact ING's customer support. They can provide you with the address, operating hours, and any other relevant information you may need before your visit.

Remember that if you prefer not to visit a physical location, you can always utilise ING's other banking options, such as online banking, mobile banking, or their 24/7 Australian-based contact centre.

Frequently asked questions

You can deposit money into your ING account by visiting one of the 3,300 Australia Post outlets that provide banking services. You can deposit cash and cheques, withdraw money, and make balance inquiries for free.

Yes, the maximum deposit at Australia Post is AUD 3,000.

Yes, you can deposit money into your ING account using your phone's keypad by calling ING's Australia-based customer care specialists at 133 464.

Yes, you can deposit a cheque into your ING account at any Australia Post outlet.

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