Checking Your Tsp Balance: A Guide For Bruneians

The Thrift Savings Plan (TSP) is a retirement plan for civilian federal employees and uniformed servicemen. TSP account holders can access their accounts online or by phone. To log in to your TSP account online, you will need your username and password. If you have forgotten your TSP account number, you can find it by checking your quarterly or annual account statement, or by contacting TSP to request a mailed copy of your statement. Once you have logged in, you can view your account balance, transaction history, and other information, as well as make changes to your account.

Locating your TSP account number

Locating your Thrift Savings Plan (TSP) account number is straightforward, and there are several ways to do so. Firstly, it is important to note that the TSP account number is a unique, 13-digit number that is assigned to each account holder and cannot be changed. This number is the primary means of identifying your account.

If you have forgotten your TSP account number, you can find it by checking your monthly, quarterly, or annual account statement. The account number is typically displayed on the front page of these statements. If you do not have a copy of your statement, you can contact TSP customer support at 1-877-968-3778 (or +1-404-233-4400 for international callers) to request a copy of your statement to be mailed to your address.

Alternatively, if you have your TSP account username and password, you can log in to your account on the TSP website. Once logged in, navigate to the "My Account" or "Account Summary" section, where you will find your account number displayed on your profile page.

If you have forgotten your login credentials, you can still access your account number. Visit the TSP website and click on the "Login" or "Sign In" link. From there, click on the "Forgot username or password" option. You will be prompted to enter your Social Security number or, in some cases, your TSP account number. TSP will then send an email to your registered email address containing your username and account number.

You can also contact TSP customer support by phone to request your account number. Call the TSP hotline at 1-877-968-3778 and follow the prompts to speak with a representative. You will likely need to provide some identifying information, such as your Social Security number, date of birth, or other personal details, to verify your account before they can provide your account number. In some cases, they may not provide the account number over the phone but will mail it to your address, which should arrive within a few weeks.

It is important to keep your TSP account number secure and not share it with anyone unless absolutely necessary. Additionally, keep your contact information, including your address, up to date to ensure you receive important TSP correspondence.

Logging into your TSP account

Once you have your account number, you can proceed to log in. Go to the TSP website, tsp.gov, and click on the "sign in" link. Here, you will be prompted to enter your account number and password. After logging in, you will be able to access your account information, including your account balance, transaction history, and other details.

It is important to note that as of June 1, 2022, all TSP participants are required to set up new login credentials, even if they had previously accessed their accounts before that date. During the setup process, you will create a username, password, and ThriftLine PIN to access your account. You will also verify your identity, update your contact information, and set up account security. This process should take approximately 5 to 10 minutes.

If you encounter any issues while setting up access to your TSP account or logging in, troubleshooting tips are available on the TSP website. Additionally, you can access your TSP account by phone through the ThriftLine. By calling the ThriftLine, you can also change your ThriftLine PIN at any time.

Resetting your TSP password

Resetting your Thrift Savings Plan (TSP) password is a straightforward process. Here is a step-by-step guide:

Step 1: Visit the TSP Website

Go to the official TSP website at tsp.gov. This website is secure, so you can safely provide your personal information.

Step 2: Navigate to the "My Account" Section

Once on the TSP website, find and click on the "My Account" section. This is where you will be able to manage your TSP account and make any necessary changes.

Step 3: Click on "Forgot Your Password?"

In the "My Account" section, look for the "Forgot Your Password?" option. This is usually located near the login or sign-in button. Clicking on this will initiate the password reset process.

Step 4: Follow the On-Screen Prompts

To reset your password, you will need to provide certain information. You may be asked for your username, TSP account number, or other identifying details. Follow the on-screen instructions carefully and enter the requested information.

Step 5: Answer Your Secret Question (If Applicable)

If you have set up a secret question for your account, you may be asked to answer it during the password reset process. This answer can be found on your TSP account statement or by calling ThriftLine at 1-877-968-3778.

Step 6: Create a New Password

Once you have successfully followed the previous steps, you will be able to create a new password for your TSP account. Choose a secure password that you can remember, as this will be needed to access your account in the future.

Additional Tips:

• Keep your contact information up to date in your "My Account" settings. This ensures that any password reset emails or notifications are sent to the correct address.
• If you are having trouble resetting your password online, you can call the ThriftLine at 1-877-968-3778 for further assistance. Press option 3 to speak to a Participant Service Representative.
• Remember to store your new password securely, especially if it takes you a while to retrieve it.

By following these steps, you should be able to successfully reset your TSP password and regain access to your Thrift Savings Plan account.

Finding your TSP balance

The Thrift Savings Plan (TSP) is a retirement plan for civilian federal employees and uniformed servicemen. TSP accounts are managed by the US federal government and offer tax advantages that are unavailable with other types of retirement accounts.

To access your TSP account balance, you will need to provide your username and password. If you have forgotten your TSP account number, there are a few ways to locate it.

Firstly, you can find your TSP account number by checking your quarterly or annual account statement. If you do not have a copy of your statement, you can contact TSP at 1-877-968-3778 to request a mailed copy of your statement. This usually takes 7-10 days, but it can take up to 3-5 days to arrive.

Alternatively, if you have your account username and password, you can log into your account on the TSP website, tsp.gov, and navigate to the “My Account” tab. Your account number will be displayed on your profile page. Once you are logged in, you can also view your account balance, transaction history, and other information.

If you do not know your TSP account number or your username and password, you can click on the "forgot your account number or user ID?" option on the TSP website. On the Request TSP Account Number page, enter your social security number, and your TSP account number will be mailed to the address in your TSP account profile.

You can also access your TSP account by phone by calling ThriftLine at 1-877-968-3778 (or 1-404-233-4400 for international calls). You will need to provide your TSP account number or other identifying information to receive any service.

It is important to keep your contact information up to date in your TSP account to protect your account from fraud and ensure you receive TSP correspondence.

TSP contact information

The Thrift Savings Plan (TSP) offers a variety of ways to get in touch with customer service representatives and access your account information.

Phone Support:

• TSP provides a toll-free ThriftLine phone number for customers within the United States: 1-877-968-3778.
• For international callers, the number is 404-233-4400 (not toll-free).
• The ThriftLine is available during business hours, from Monday to Friday, 7:00 a.m. to 9:00 p.m. Eastern Time.
• For hearing or speech-impaired individuals, the TTS Relay service is available by dialling 711 from any telephone.

Online Support:

• TSP offers an online virtual assistant, AVA, to answer general queries.
• For account-specific questions, log in to your "My Account" and select the AVA icon on the bottom right of the page to connect with a ThriftLine representative via live chat during business hours.
• To reset your password or username, you can request assistance online through the login page.

Mailing Address:

For general correspondence, the mailing address is:

ThriftLine Service Center

C/O Broadridge Processing

PO Box 1600

Newark, NJ 07101-1600

Email:

For general inquiries, you can email [email protected]. Do not include personally identifiable information or documents in your emails. Please note that account transactions cannot be requested via email.

Fax:

The general fax number for TSP is 1-276-926-8948.

Frequently asked questions