Ruqayyah Snyder
If you want to cancel your RAC car insurance in Australia, you can do so by logging into your myRAC account and selecting the policy you want to cancel. However, some people have reported difficulties when trying to obtain a refund. It is important to note that RAC will not provide a refund if you have made any claims during the policy period. Additionally, there is a cancellation fee that must be paid, and this fee is higher if you have a black box installed in your car. If you are experiencing challenges with your insurance company, you can reach out to external authorities such as the Australian Financial Complaints Authority (AFCA) for support and advice.
| Characteristics | Values |
|---|---|
| Cancellation method | Online via myRAC account or over the phone |
| Cancellation fee | £25 if cancelled during the cooling-off period, £55 if cancelled after the cooling-off period, £125 if cancelled with a black box installed |
| Refund | Pro-rata refunds are not available, but you will get the rest of your policy refunded if you paid for the whole year upfront |
| Cooling-off period | 14-day window after purchase to cancel without penalty |
| Auto-renewal | RAC automatically renews car insurance after a year, often at a higher price |
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What You'll Learn
Cancelling RAC car insurance via myRAC
To cancel your RAC car insurance policy via myRAC, follow these steps:
Firstly, log in to your myRAC account. If you don't have a myRAC account already, you will need to register for one. Once you are logged in, find your car insurance policy by selecting 'Manage' and then 'Manage your policy'. Double-check that you have the correct policy, and then select 'Cancel my policy'.
You will then need to select your reason for cancelling the policy and specify when you want your last day of cover to be. Confirm your email address and select 'Cancel my policy' once more.
Please note that cancelling your RAC car insurance policy may result in changes to your premium, and you may have to pay more or receive a refund. Additionally, if you have sold your car and moved interstate, you may be able to transfer your Roadside Assistance Cover to the local motoring club instead of cancelling your policy.
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Cancelling RAC car insurance over the phone
To cancel your RAC car insurance over the phone, you can call them on 0330 159 1031. There are also reports of the number being 13 17 03. Please note that you will need to pay a cancellation fee. If you are cancelling during the cooling-off period, the fee is £25. If you are cancelling after the cooling-off period, the fee is £55, or £125 if you have a black box installed.
If you paid for the whole year upfront, you will get the rest of your policy refunded, minus the cost of the insurance you have already used and the cancellation fee. If you pay monthly, you will need to pay for the rest of the policy when you cancel.
If you have sold your car and moved, you may be able to argue for a refund, but RAC has a no-refund policy on fees and join-on road fees. Pro-rata refunds are not available. However, if you are moving interstate, you can transfer your roadside assistance cover to the local motoring club.
You don't have to cancel your current car insurance policy if you get a new car. You can simply modify your old policy. When you update your car details online, your premium may change, and you might need to pay more or get a refund.
You can also cancel your RAC car insurance online using myRAC. First, log in to your myRAC account. Find your policy and select 'Manage'. Double-check that you have the right policy, then select 'Cancel my policy'. Select your reason for cancelling and add in your last day of cover, then confirm your email address and select 'Cancel my policy' again.
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RAC car insurance refunds
To obtain a refund on your RAC car insurance, you must first cancel your policy. You can cancel your RAC car insurance policy by logging into your myRAC account. If you do not have a myRAC account, you will need to register for one. Once logged in, find your policy, select "Manage," then "Manage your policy." Double-check that you have the correct policy, then select "Cancel my policy." Choose your reason for cancelling the policy and specify the last day of coverage. Finally, confirm your email address and select "Cancel my policy" again.
Please note that RAC does not offer refunds on roadside assistance fees or join fees. If you have made a claim during your policy period, you will not receive a refund on your car insurance. Additionally, if you pay monthly for your car insurance, you will need to pay for the remainder of the policy when you cancel, and a cancellation fee may apply.
However, you may be eligible for a refund if you modify your policy due to changes in your car details or address. For example, if you update your car details and the new premium is lower, you may receive a refund for the difference. Similarly, if you change your address or where you keep your car, your premium may be affected, resulting in a refund or additional payment.
To switch to email renewals for your RAC car insurance, log in to your myRAC account and update your preferences. This will ensure you never miss a renewal and will always be covered.
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RAC car insurance cooling-off periods
Car insurance policies in Australia come with a cooling-off period, which is usually 14 days from the day the policy starts or 14 days from when you receive your policy documents, whichever is later. This period allows policyholders to cancel their policy without penalty, although some insurers may offer a longer cooling-off period. During this time, it is usually cheaper to cancel, and RAC will refund the remaining amount of your policy if you paid for the whole year, minus the insurance period you have already used, and a cancellation fee.
The RAC website does not explicitly mention a cooling-off period for its car insurance policies. However, it does state that policyholders can cancel their car insurance policy by logging into their myRAC account and selecting the relevant options. It is not clear whether this process differs during the cooling-off period, and there is no mention of a cancellation fee. Therefore, it is advisable to contact RAC directly to understand the specific terms and conditions of your policy, including any applicable fees during the cooling-off period.
To cancel your RAC car insurance policy, you can log in to your myRAC account and follow the steps outlined on the RAC website. Alternatively, you can call RAC on 0330 159 1031 during their opening hours. It is important to note that outside of the cooling-off period, RAC will charge a cancellation fee, which is typically higher than the fee within the first 14 days.
In addition to car insurance, RAC offers other types of insurance, such as home insurance and life insurance, which can also be managed through the myRAC platform. It is important to carefully review the terms and conditions of your specific RAC insurance policy to understand the potential fees and implications of cancellation during and after the cooling-off period.
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RAC car insurance renewal
To renew your RAC car insurance, you can pay your insurance bill online or use myRAC to manage your car insurance policy. You will receive your renewal notice by email around three weeks before your renewal date. The notice will contain the cost of your insurance for the next year and explain what you need to do to renew your policy. You can also log in to view your renewal offer within My Account. If you've opted into automatic renewal and you're happy with the cover outlined, your policy will automatically be renewed.
If you've requested to opt out of automatic renewal, it will expire on the date shown on your renewal invite unless you specify otherwise. Once you've received your renewal notice, log in to My Account, where you can view, accept or decline your new policy. The price of your insurance can go up and down and is influenced by various factors, such as overall claim rates, changes in law, and economic factors like inflation increasing repair prices. Your price may have decreased for several reasons, such as address changes or another year of no claims.
If you need to change your bank details, you will need to do so for each policy that you want to use the new bank details for. For example, if you change your bank account for your car insurance policy, this will not automatically be updated for your home policy.
If you are instead looking to cancel your RAC car insurance, you can do so through myRAC. Log in to myRAC, find your policy, and select "Manage your policy". Double-check that you have the right policy, then select "Cancel my policy". Select your reason for cancelling and specify your last day of cover, confirm your email address, and select "Cancel my policy" again. Please note that a fee may apply if you cancel your policy before your renewal date.
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Frequently asked questions
You can cancel your RAC car insurance by calling them or by logging into your myRAC account. If you don't have a myRAC account, you'll need to register for one. Once you're logged in, find your policy, select 'Manage your policy', and then 'Cancel my policy'. You'll then need to select your reason for cancelling and confirm the last day of cover.
Yes, RAC charges a cancellation fee. The amount of the fee depends on whether you are within the cooling-off period or not. If you are within the cooling-off period, you'll pay a £25 cancellation fee. If you are outside the cooling-off period, you'll pay a £55 cancellation fee, or £125 if you have a black box installed.
If you paid for the whole year upfront, you'll get a refund for the remaining policy period. However, RAC will deduct a fee to cover the insurance you've already used, as well as an additional cancellation fee. If you pay monthly, you'll need to pay for the rest of the policy when you cancel, and you won't receive a refund.
