
If you're looking to apply for Job Seeker's Allowance in Australia, there are a few things you need to do. Firstly, you'll need to check if you're eligible for the payment and understand any waiting periods that may apply. To apply, you'll need a Centrelink online account linked to a myGov account. You can create a myGov account by going to the myGov website and following the steps, including agreeing to the terms of use and creating a password. Once your accounts are linked, you can apply online by signing in to myGov, selecting 'Make a claim', and following the prompts. You may also need to supply supporting documents to progress your claim.
How to apply for Job Seeker's Allowance in Australia
| Characteristics | Values |
|---|---|
| Who is eligible? | People aged 16-21 who are looking for work, or are unable to work due to illness or injury |
| How to apply | Create a myGov account, then link it to your Centrelink account. After that, sign in to myGov, select 'Make a claim', then 'Make a claim' again, and finally, under 'Job Seekers', select 'Get started'. |
| Documentation required | An acceptable photo identity document, as well as any other documents that may be requested. |
| Additional information | You can start your claim up to 13 weeks before your circumstances change. If your circumstances change without much notice, it’s best to claim as soon as possible. |
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What You'll Learn

Check eligibility
To check your eligibility for JobSeeker Payment, you must meet the following criteria:
- You must be looking for work, or temporarily unable to work.
- If you are aged 16 to 21, you must be looking for full-time work or be unable to do your usual work or study for a short time because of illness or injury.
- You must have an acceptable photo identity document, as well as any other documents that may be requested.
- You must have a Centrelink online account linked to myGov.
- You must meet mutual obligation requirements, which include reporting every two weeks.
If you are unsure whether you meet the eligibility criteria, you can use the online guide on the Services Australia website, which will ask you a series of questions and provide you with a result based on your answers.
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Create a myGov account
To apply for JobSeeker Payment in Australia, you need a Centrelink online account linked to myGov. If you don't already have a myGov account, you can create one by following these steps:
- Go to the myGov website and select 'Create an account'.
- Read the Terms of Use. If you agree to the terms, select 'I agree'.
- Enter your email address and confirm it by entering the code sent to your email inbox. Your myGov account must use a unique email address that is not associated with any other myGov accounts.
- Enter your mobile number, if you have one. If you enter a number, you will receive a code via SMS each time you sign in to your myGov account.
- Create a password and three secret questions and enter the answers.
- Select 'Continue to myGov'.
- Prove your identity by entering some personal details. You will then be issued a CRN.
Once your Centrelink online account is linked to myGov, you can apply for JobSeeker Payment online.
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Link Centrelink to myGov
To apply for JobSeeker Payment in Australia, you need a Centrelink online account linked to your myGov account. Here is a step-by-step guide on how to link Centrelink to your myGov account:
Step 1: Sign in to your myGov account
Go to the myGov website and enter your login credentials to sign in to your account.
Step 2: View and link services
Once you are signed in, navigate to the "View and link services" section. Here, you will be able to see a list of services that can be linked to your myGov account.
Step 3: Select Centrelink
From the list of services, choose Centrelink by clicking on the Link option on the Centrelink tile.
Step 4: Provide your Centrelink Customer Reference Number (CRN)
If you have a CRN, select "Yes" when asked if you have or know your CRN. Your CRN can be found on Centrelink letters, your concession card, or in your Centrelink online account.
If you do not have a CRN, select "No," and you will be guided through the identity verification process. You will need to provide acceptable identity documents, such as a Medicare card, and personal details to verify your identity.
Step 5: Enter your payment details and interactions with Centrelink
If you have a CRN, you will be asked to enter your payment details and any interactions you have had with Centrelink in the past.
Step 6: Agree to terms and conditions
Review and agree to the terms and conditions provided by myGov to give consent for linking Centrelink to your account.
Step 7: Verify your identity (if applicable)
If you are using a Digital ID or a linking code to link Centrelink, you may be required to verify your identity by answering specific questions. This ensures that your myGov account is correctly linked to your Centrelink record.
Step 8: Finalize the linking process
Once you have provided all the necessary information and consent, your Centrelink service will be linked to your myGov account.
By following these steps, you will be able to link Centrelink to your myGov account, enabling you to access Australian Government social security payments and services, including the JobSeeker Payment.
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Submit supporting documents
To apply for JobSeeker Payment, you will need to submit supporting documents to complete your claim. Before you can submit your claim, you'll need to visit a service centre to complete the identity requirements. This includes providing an acceptable photo identity document. You may also need to provide other documents as requested.
If you are unable to prove your identity online to get a CRN (Customer Reference Number), you can call the Centrelink Employment Services Line on 132 850. You can also call the Centrelink multilingual phone service on 131 202 to speak with someone in your language.
To claim a payment, you need a Centrelink online account linked to myGov. If you don't have a myGov account, you can create one by following these steps:
- Go to myGov and select "Create an account".
- Read the Terms of Use. If you agree to the terms, select "I agree".
- Enter your email address and confirm this address using a code that will be emailed to you. Your myGov account must use a unique email address.
- Enter your mobile number, if you have one. If you enter a number, you'll receive a code sent to it each time you sign in to your myGov account.
- Create a password and three secret questions and enter the answers.
- After you've created your myGov account, select "Continue to myGov".
- Prove your identity by entering some details about yourself, and you'll receive a CRN.
Once your Centrelink online account is linked to myGov, you can apply online. Sign in to myGov and select "Make a claim" or "View claim status", then "Make a claim". Under "Job Seekers", select "Get started", then "Apply for JobSeeker Payment" and follow the prompts to complete your claim.
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Report fortnightly to keep receiving payments
To keep receiving JobSeeker Payment, you need to report fortnightly, i.e., once every two weeks. You also need to keep meeting your mutual obligation requirements. If you are facing trouble meeting these requirements, you must talk to someone about it. The first step is to contact your employment services provider, if you have one. If you don't, you should call the National Customer Service Line on the Workforce Australia website. If you are referred to Workforce Australia Online, you must call the Digital Services Contact Centre on the Workforce Australia website.
You must also report your income and that of your partner. The way you do this depends on whether you are self-employed or have an employer. You must also inform the authorities if your income changes, as this may affect your JobSeeker Payment. If you are facing financial hardship, you can request special assistance.
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Frequently asked questions
You can apply for Job Seeker's Allowance online. First, you need to create a myGov account, then link it to your Centrelink account. After that, sign in to myGov, select 'Make a claim or view claim status', then 'Make a claim'. Under 'Job Seekers', select 'Get started', then 'Apply for JobSeeker Payment'. Follow the prompts to complete your claim.
You will need to provide an acceptable photo identity document, as well as any other documents requested.
There may be one or more waiting periods that apply before you get your first payment. If your circumstances are going to change, you can start your claim up to 13 weeks before this happens. If your circumstances change without much notice, it is best to start your claim as soon as possible.
Go to myGov and select 'Create an account'. Read the Terms of Use and, if you agree, select 'I agree'. Enter your email address and confirm this address using a code that will be emailed to you. Enter your mobile number, create a password and three secret questions and answers.






