Leslie Massey
If you're interested in becoming a flight attendant in Australia, there are a few things you need to know. Firstly, the process is relatively quick, with training programs taking just a day or two. However, it can take weeks or even months for airlines to assess your application. You can work as a flight attendant without formal qualifications, but employers favour applicants with experience in hospitality or customer service. Speaking a second language and having qualifications in tourism may also give you an advantage. To apply, you'll need to meet the basic requirements, such as being 18 years of age or older and holding Australian citizenship or permanent residency. You'll also need to provide certain certificates, such as a First Aid Certificate and a Responsible Service of Alcohol certificate.
| Characteristics | Values |
|---|---|
| Application Process | Attach your resume and complete the application form in full. |
| Application Requirements | Australian citizenship or permanent residency, minimum 3 years of secondary education, customer service experience, first aid and responsible service of alcohol certificates, ASIC, passport with 12 months' validity, ability to swim fully clothed, flexibility with working hours, good personal presentation, and a natural willingness to help. |
| Training | Training programs can take just a day or two to complete. Intensive training programs can take up to eight weeks and cover customer service, aviation first aid, aircraft and personal safety, and emergency procedures. |
| Salary | The average salary for a flight attendant is $53,143 per year. Salaries can vary according to the airline, education, experience, and location. |
| Duties | Greeting passengers, checking tickets, helping with luggage, making announcements, serving food and beverages, performing security and equipment checks, and cleaning. |
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What You'll Learn
Qualifications and experience
While it is possible to work as a flight attendant without any formal qualifications, relevant experience and vocational qualifications can help you secure a job in this competitive field. Major airlines in Australia generally require applicants to have a Senior Secondary Certificate of Education, which can be obtained after completing Year 12 with enough credits and passing final exams. Some airlines may prefer candidates with higher education.
Fluency in English is essential, and additional language skills can be beneficial for certain routes or airlines, especially for international flight attendant jobs. Candidates with qualifications and/or experience in the hospitality or customer service industry are often favoured by employers. Vocational qualifications in tourism, such as a Certificate III in Tourism, can also give applicants an advantage.
Flight attendants are responsible for ensuring the safety and comfort of passengers. They must be physically fit, able to swim, and meet the airline's height and reach requirements. A medical checkup is often required. Applicants should be at least 18 years old and possess excellent communication skills, a positive attitude, adaptability, and the ability to work as part of a team.
Prior to boarding, flight attendants conduct pre-flight checks of the cabin, check boarding passes, direct passengers to their seats, help with luggage, and explain emergency procedures. During the flight, they serve meals and refreshments, and address passengers' needs, including those with special requirements, such as unaccompanied minors, elderly passengers, or individuals with disabilities. In the event of an emergency, flight attendants administer first aid and coordinate with ground staff or onboard professionals.
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Application and training
The process of becoming a flight attendant in Australia is relatively quick and easy, with training programs taking just a day or two to complete. However, it can take weeks or months for airlines to assess your application and inform you of their decision.
To apply for a flight attendant role, you must first meet the entry requirements. These may vary depending on the airline, but generally include:
- Minimum educational qualifications, such as a Senior Secondary Certificate of Education with good results in English and mathematics.
- Relevant experience in the hospitality or customer service industry is preferred.
- Vocational qualifications in tourism, such as a Certificate III in Tourism, may be advantageous.
- Speaking a second language and demonstrating an awareness of and respect for other cultures can improve your chances, especially for international flight attendant roles.
- A Provide First Aid Certificate, a Responsible Service of Alcohol certificate, and a valid passport, all with a minimum of 12 months' validity, are typically required.
- Some airlines may also require you to hold an Aviation Security Identification Card (ASIC) or its equivalent, which involves a police security check.
- You must be 18 years of age or older and hold Australian citizenship or permanent residency.
- Height restrictions may apply, with maximum height requirements ranging from 173 cm to 186 cm, depending on the airline.
- Swimming proficiency is essential, as you may need to demonstrate the ability to swim fully clothed without aid.
- Excellent personal presentation and a natural willingness to provide caring and personalised service are expected.
Once you have met the entry requirements, you can apply for flight attendant roles by submitting your resume and completing the application form on the airline's website. Some airlines may have additional screening questions or assessments as part of their application process. It is important to note that applications are accepted throughout the year, but this does not guarantee that a position is immediately available.
If your application is successful, you will undergo initial training before commencing your duties as a flight attendant. Training programs can vary in duration, with some taking up to eight weeks, and cover various topics such as customer service, aviation first aid, aircraft and personal safety, and emergency procedures. These training programs are typically intensive and involve written and practical components, including exams that you must pass to complete the program successfully.
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Job duties
When applying for a flight attendant role in Australia, it is important to understand the job duties and responsibilities that come with the position. Here is an overview of the key job duties for a flight attendant:
Before the Flight
Prior to the commencement of a flight, flight attendants are responsible for attending briefings and conducting safety and emergency equipment checks. This includes ensuring that all safety equipment, such as oxygen masks, life vests, and fire extinguishers, is in proper working order. They also need to review the emergency response procedures and ensure that the When it comes to salary and benefits, the specific details can vary depending on the airline and the employment agreement. However, in Australia, flight attendants are generally well-compensated and receive a range of benefits that can include, but are not limited to: Competitive salary: The salary for flight attendants in Australia can vary depending on experience, the airline, and the specific role. On average, flight attendants can earn an annual base salary ranging from AU$40,000 to AU$60,000, with opportunities for additional allowances and bonuses. Some airlines may also offer To become a flight attendant in Australia, you must meet several requirements. Firstly, applicants must be 18 years of age or older and hold Australian citizenship or permanent residency. Height restrictions are also in place, with most airlines requiring candidates to be between 163 cm and 186 cm tall. Some airlines may have slightly different height requirements, so it is important to check the specific criteria for each airline. Education-wise, a Senior Secondary Certificate of Education with good results in English and mathematics is generally required. Additionally, applicants should have completed at least three years of secondary education in Australia or New Zealand or have equivalent work experience in these or other approved countries. For those without formal qualifications, relevant experience in hospitality or customer service is often favoured by employers. Vocational qualifications in tourism, such as a Certificate III in Tourism, can also give applicants an advantage. Flight attendants must also hold several certifications, including a Provide First Aid Certificate, a Responsible Service of Alcohol certificate, and a valid passport with at least 12 months of validity. Additionally, applicants must be able to swim fully clothed without assistance and demonstrate a high level of personal presentation and a natural willingness to help others. A key requirement for flight attendants is their ability to provide excellent customer service. This includes being detail-oriented, safety-conscious, and able to manage in-flight services while complying with aviation regulations. Speaking another language and having cultural awareness and respect can also enhance an applicant's suitability for international flight attendant roles. The application process typically involves submitting a resume and completing an application form, which may include screening questions. Some airlines may also require applicants to complete an Aviation Security Identification Card (ASIC) application, which involves a police security check. While you can work as a flight attendant without formal qualifications, some entry requirements include a Senior Secondary Certificate of Education with good results in English and mathematics, and relevant experience in the hospitality or customer service industry. Candidates with vocational qualifications in tourism, such as a Certificate III in Tourism, may have an advantage. Being a flight attendant means you get to travel, sometimes worldwide. It is a dynamic, challenging, and fun job with a great team spirit. The role also offers a good work/life balance, competitive remuneration, and the opportunity to provide a caring and personalised service to passengers. Hours can be long and tiring due to cabin pressurisation and dehydration. You may also miss out on special events and family time. Flight attendants are the main point of contact for passengers during flights. They ensure passengers follow safety protocols and are comfortable. Their duties include learning about the weather, expected travel time, and any passenger needs before flights; monitoring emergency equipment, food and beverage levels, and ensuring there are enough supplies before take-off; greeting passengers as they board, checking tickets, helping with luggage, and guiding them to their seats; and making in-flight announcements. You can apply for a Job Ready ASIC before securing employment or a standard ASIC once you complete flight training and receive a job offer. You will need to lodge your application through one of the official bodies listed on the Department of Home Affairs website.Explore related products
Salary and benefits
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Requirements
Frequently asked questions
