Ruqayyah Snyder
As one of Australia's leading companies, Coles is always on the lookout for talented individuals to join its team. With a commitment to empowering employees and creating a diverse and inclusive workplace, Coles offers a wide range of career opportunities across its brands and functions. Whether you're interested in a corporate role, a position in one of their stores, or a job in their Customer Fulfilment Centres (CFC), there are plenty of options to choose from. So, if you're ready to be a part of a team that values your differences and empowers you to make a difference, a career at Coles might be the perfect choice for you!
| Characteristics | Values |
|---|---|
| Company | Coles Group |
| Company type | One of Australia's leading companies; equal opportunity employer |
| Job type | In-store, delivery, warehouse, distribution, manufacturing, leadership, corporate, retail, customer fulfillment center |
| Job location | Across Australia |
| Job requirements | Passion for ensuring shelves are stocked and customers have a seamless shopping experience; scanning items, processing payments, engaging with customers |
| Benefits | World-class benefits; paid parental leave; employee support programs; flexible work/life balance |
| Application process | Submit an Expression of Interest |
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What You'll Learn
Coles' commitment to diversity and inclusion
As one of Australia's leading companies, Coles is committed to creating a better Australia for future generations. This starts with its recruitment process, which aims to build a workplace that reflects the diverse communities it serves and empowers team members to embrace their differences. As an equal-opportunity employer, Coles encourages applications from all ages, nationalities, abilities, cultures, sexual orientations, and gender identities. This includes Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people living with disabilities.
Coles understands that its differences—from backgrounds to experiences to perspectives—set it apart and bring it together. The company is committed to supporting its team members and ensuring they feel safe and included at work, regardless of age, disability, race, gender identity, gender expression, sexual orientation, religion, ethnicity, family responsibilities, or cultural background.
Coles offers world-class benefits designed to empower its employees, such as gender-neutral people policies and team member benefits. The company is also proud to be recognised as a Gold Tiered Employer in the 2021 Australian Workplace Equality Awards. Furthermore, Coles is an active partner in the ACON Welcome Here Project, agreeing to support and welcome applications from the LGBTQI+ community.
Coles's Pride at Coles network connects queer team members and their allies across the country, celebrating and raising awareness and funds for community organisations. The company offers LGBTQI+ awareness and ally training to all team members and has dedicated leadership programs for its Pride network leads. Additionally, Coles is part of the Australian Network on Disability 'Stepping Into' Internship Program, offering university students valuable business experience and a highly accessible and inclusive recruitment process.
Coles provides advice and support for gender-diverse applicants and respects the Traditional Custodians of Country throughout Australia, recognising their strength, continuing culture, and rich cultural connection to the land and waters.
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Job requirements
Coles is one of the largest employers in Australia, with over 100,000 team members across the country. The company offers a wide range of job opportunities, from in-store roles to management positions, and is committed to creating an inclusive and diverse workplace.
The specific job requirements at Coles vary depending on the role you're applying for. However, there are some general requirements and traits that Coles looks for in its employees:
- Minimum Age: The minimum hiring age at Coles is generally 15 years old, but certain roles may have higher age requirements due to the nature of the work or legal restrictions, such as operating machinery or handling alcohol.
- Experience: While some roles at Coles require prior experience, many entry-level positions are available that do not require any previous work experience. For example, checkout operators, nightfill workers, and store cleaners are all entry-level positions that offer on-the-job training.
- Skills and Traits: Coles values positive and motivated individuals who are willing to go above and beyond for customers and their team. A great attitude, strong work ethic, and excellent customer service skills are highly regarded. For certain roles, specific skills may be beneficial or required. For instance, a good driving record and comfort with handling large vehicles are important for delivery driver positions. Similarly, an eye for detail and a passion for providing high-quality products are advantageous for bakery associates.
- Diversity and Inclusion: Coles is an equal-opportunity employer, encouraging applications from people of all backgrounds, ages, nationalities, abilities, cultures, sexual orientations, and gender identities. The company is committed to creating an inclusive workplace that reflects the diverse communities it serves.
- Flexibility: Coles offers a range of employment options, including casual, temporary, and part-time work, making it a flexible choice for many job seekers.
- Training: Coles provides formal training to its employees, helping them gain valuable skills that can benefit their careers, both within and beyond the company.
To learn more about the specific job requirements for a role at Coles, visit the official Coles careers page, where you can find detailed information about each position, including responsibilities, requirements, and application instructions.
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Leadership jobs
Coles Group is one of Australia's leading companies, and they are committed to creating a workplace that reflects the diverse communities they serve. They encourage applications from all backgrounds and experiences and offer world-class benefits designed to empower their employees.
If you're interested in leadership jobs at Coles, there are a few ways to go about it. Firstly, you can submit an Expression of Interest on their website, and they will let you know if there is a suitable leadership role near you. Additionally, Coles has a Talent Community, where you can sign up to receive personalised job recommendations, ensuring you don't miss out on any leadership opportunities.
Coles also offers a Store Manager Accelerator program, which can help you develop your career in retail leadership. This program is ideal if you want to gain the skills and knowledge to manage a Coles store effectively.
Furthermore, Coles Liquor recognises and rewards its employees for their hard work. They provide a great work-life balance, and the leadership team is known for being approachable and accessible. If you're interested in the liquor industry, you could explore leadership roles within this division of the Coles Group.
When applying for leadership jobs at Coles, it's essential to showcase your passion for providing high-quality products and excellent customer service, as these are core values of the company. Don't forget that Coles values diversity and inclusion, so be sure to highlight how your unique background, experiences, and perspectives can contribute to their inclusive culture.
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Part-time and casual jobs
Coles is one of the biggest employers of casual, temporary, and part-time workers in Australia, making it a popular choice for students seeking part-time employment. The company operates in various sectors, including groceries, department stores, and news agencies, with a large number of shopfronts across the country, including supermarkets, 'Coles Express' convenience stores, and branded petrol stations.
Coles offers a diverse range of part-time and casual job opportunities. One option is to become a checkout operator, which involves being the face of the brand and interacting directly with customers. Checkout operators are responsible for handling cash and card transactions, enforcing rules related to age-restricted goods, and providing friendly and knowledgeable service. Another option is to work at Coles Express, where employees enjoy a broader range of responsibilities, including customer service, restocking, promoting specials, and ensuring the safety of staff and customers. No prior experience is necessary for Coles Express roles, and shifts are typically available from 5 am to 1 pm or 1 pm to 9 pm.
Coles also offers delivery driver positions for those with good driving records. These roles involve delivering orders by van to customers' homes, and while a heavy vehicle license is not required, it can be beneficial. Additionally, Coles provides opportunities for students and individuals seeking flexible work arrangements, accommodating their availability and outside commitments.
The company encourages applications from people of all backgrounds and identities, promoting an inclusive and diverse workplace culture. To apply for part-time or casual roles at Coles, individuals can submit an Expression of Interest through the Coles Careers website or platforms like Indeed. This involves providing details such as personal information, job preferences, and availability, after which they will be matched with suitable opportunities. It is also worth checking the Coles Careers website directly, as they advertise roles that may include remote or hard-to-fill jobs.
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Benefits of working for Coles
Working for Coles comes with a wide range of benefits and perks. The company offers a comprehensive range of rewards and benefits designed to cater to diverse needs and interests for eligible team members. Whether you value flexible working arrangements, financial wellbeing support, or health and lifestyle opportunities, Coles has something for you.
Coles offers eligible team members a 5% discount all year round on supermarket and liquor online and in-store purchases. There are also additional periods of double discount (10%) at various times throughout the year, as well as exclusive hot deals that translate into additional savings.
Coles also offers eligible team members access to novated leasing and provides uniforms and safety footwear at no cost. There is also a range of wellbeing benefits, including discounted gym memberships, comprehensive online doctors' services, health insurance, physiotherapy services, free flu vaccinations, and more. The company's ‘Mind Your Health’ wellbeing portal offers a range of mental, physical, financial, and social wellbeing support services for all team members. The Employee Assistance Program (EAP) is also available to all Coles team members and their immediate family members.
Coles has a strong culture of recognition, seeing recognition as an important factor in improving the sense of belonging and enjoyment of work, and creating a positive, connected, and supportive work environment. Team members can give and receive recognition, linked to the Coles values, through the digital recognition platform ‘mythanks’. Points can be accumulated and redeemed in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
Coles also offers up to 12 weeks of paid parental leave for primary caregivers and four weeks of paid parental leave for eligible secondary caregivers. The company actively encourages a positive work-life balance and provides truly flexible working options to help employees achieve it. There are also various career development programs and job-specific training opportunities available, as well as networks that support all the Better Together focus areas, including Gender Equity, Pride, Accessibility, and Indigenous Engagement.
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Frequently asked questions
You can apply for a job at Coles by visiting their careers page and submitting an Expression of Interest. You can also find job listings on Seek.com.au.
There are a variety of jobs available at Coles, including in-store roles such as shelf stocking and customer service, as well as delivery driver roles. There are also corporate careers in Coles' Store Support Centres and jobs in their warehouses, distribution centres, and manufacturing sites.
Coles offers world-class benefits to its employees, including access to paid parental leave and employee support programs. They also provide opportunities for growth and development, as well as flexible work arrangements.
Coles is an equal opportunity employer and encourages applications from people of all backgrounds. They are committed to creating a diverse and inclusive workplace that reflects the communities they serve.
