Lyla Lindsey
If you're looking to apply for a PO Box in Australia, there are a few things you should know. A PO Box is a secure and private mailing address provided by Australia Post, allowing individuals and businesses to receive mail and parcels at a designated box within a postal facility. PO Boxes are often used for privacy reasons or when a physical address is not available or preferred. To apply for a PO Box, you can either apply online through your MyPost account or in person at a participating Post Office. When applying, you will need to provide full personal details and verify your identity, either with a driver's license or two forms of identification.
| Characteristics | Values |
|---|---|
| Application Process | Apply online via MyPost account or in person at a participating Post Office |
| Application Requirements | MyPost account, driver's license or two forms of identification |
| Cost | $164 per year |
| Lease Duration | Up to one year, renewable annually |
| Additional Services | PO Box Plus, Mail2Day, free PO Box for those impacted by family and domestic violence |
| Benefits | Privacy, security, faster deliveries, professional image, reward program |
| Drawbacks | Need to physically travel to the post office, extra charges for forwarding mail |
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$53.19 $55.99
What You'll Learn
Applying online with a MyPost account
Applying for a PO Box in Australia can be done online with a MyPost account. To apply, you will first need to log in to your MyPost account. If you don't have an account, you can sign up for one for free. Once you're logged in, follow these steps:
- Click on the "Collection Points" tab at the top of the page.
- Select "New PO Box" from the "Add collection point" menu.
- Complete the online application form.
- Choose the size and lease duration that suits your needs. PO Boxes can be leased for up to one year and then renewed annually. There is an establishment fee for new leases, plus the balance of the annual pro-rata price, depending on when the lease begins.
- Provide your personal information and verify your identity. Australia Post may require your full personal details and identification, such as a driver's licence or other forms of ID.
- Pay the applicable fees. You can pay for up to 5 years in advance online.
By applying for a PO Box online with your MyPost account, you can take advantage of features such as the Mail2Day service, which notifies you by email when you have mail in your PO Box. You can also upgrade to PO Box Plus to receive parcels from other carriers. Additionally, if you've been impacted by family or domestic violence, you may be eligible for a free PO Box for 12 months.
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Applying in person at a post office
Applying for a PO Box in person at a post office in Australia is a straightforward process. Here is a step-by-step guide to help you through the application process:
Firstly, locate a participating post office near you that offers PO Box services. You can do this by searching online or by contacting Australia Post's customer service. It is important to ensure that the post office you choose participates in the PO Box program.
Once you have identified a participating post office, visit the post office in person and ask for a PO Box application form. The form should be available at the post office. The form will require you to provide personal information, such as your name, contact details, and address. You may also be asked about the intended use of the PO Box, such as personal or business use.
After completing the application form, you will need to submit it to the post office staff. Along with the form, you may be required to provide identification and proof of address. The specific requirements may vary, so it is recommended to check with the post office beforehand.
At the time of submitting your application, you may also have the option to opt into additional services, such as the Mail2Day service. This service notifies you via email when you have mail in your PO Box. This can be especially useful if you want to ensure you don't miss any deliveries or if you don't check your PO Box regularly.
After submitting your application, the post office staff will process it, and you will be informed of the outcome. If your application is approved, you will be provided with the details of your new PO Box, including its location and number. You will also receive your PO Box keys, allowing you to start using the service immediately.
It is important to note that there is a $20 setup fee for a PO Box, and the annual charges may vary depending on the size of the PO Box you choose. Additionally, if you have been impacted by family or domestic violence, you may be eligible for a free PO Box for 12 months at participating post offices.
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The annual fee and other costs
The annual fee for a PO Box in Australia varies depending on the size of the box and the lease time. In 2025, the price of a small PO Box was $164 per year. This is a significant increase from the cost of a small PO Box in 2014, which was $112, and in 2009, which was $80. The price of a PO Box has increased by nearly 104% over the past decade, which is far above the inflation rate in Australia during the same period.
In addition to the annual fee, there may be other costs associated with a PO Box in Australia. For example, if you want to receive email or SMS notifications about the presence or absence of new mail in your PO Box, you will need to pay an additional $55 and $89 respectively. If you receive a parcel that is too large for your PO Box, you may need to pay a fee to collect it from a PO Box red door, depending on the carrier. Third-party carriers may also charge a fee for delivering parcels to your PO Box, which is currently $3 per parcel after the first 50 parcels delivered by third-party carriers in a year.
There are some situations in which you may be eligible for a free PO Box in Australia. For example, if you have been impacted by family or domestic violence, you may be able to get a free PO Box for 12 months at a participating Post Office. You will need to provide a letter of introduction from the St Vincent de Paul Society (Vinnies) and complete a PO Box application form.
It is also worth noting that Australia Post offers a free Mail2Day service, which notifies you by email when you have mail in your PO Box. This option can be selected on the application form or online via your MyPost account.
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Choosing between a PO Box and a private bag
If you're looking for an alternative to receiving mail at your home or business address in Australia, you can choose between a PO Box and a private bag. Both options are offered by Australia Post and provide a secure way to receive mail and parcels.
PO Box
A PO Box, or Post Office Box, is a lockable mailbox located inside a post office. It is a great option for those who prioritise privacy and security. PO Boxes allow individuals to have a different address for receiving personal and business mail, helping to keep your home address private if you're running a business from home. PO Boxes also offer faster deliveries and superior security compared to home or business address deliveries. Additionally, Australia Post provides an attractive reward program with discounts from various leading brands.
There are different types of PO Boxes available, including the General PO Box (GPO Box), Red Door Box (RD Box), and PO Box Plus. PO Box Plus allows you to receive up to 50 parcels per year from third-party carriers for a fee. You can apply for a PO Box in person at a participating post office or online through your MyPost account. An annual fee applies, and you can choose from a range of sizes and lease times.
Private Bag
A Private Bag is another secure option for receiving mail, particularly if you live in a rural or remote area of Australia. Private Bags are approved by Australia Post when your premises are beyond their delivery scope. One of the key differences is that Private Bags do not use street addresses. Instead, they have a unique address format, such as "Private Mail Bag 6 Campbellfield VIC 3061 Australia". Private Bags can be leased at two different prices, depending on the number of weekly deliveries you receive. When leasing a Private Bag, you will need to purchase two mail bags, one for leaving at the post office for mail collection.
In conclusion, both PO Boxes and Private Bags offer a secure and private way to receive mail in Australia. The decision between the two depends on your specific needs and location. PO Boxes are ideal for those seeking privacy, security, and faster deliveries, while Private Bags are tailored for those in rural or remote areas who may not be within the delivery scope of Australia Post.
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The benefits of a PO Box
A PO Box is a lockable mailbox inside a post office. While they were traditionally used by people in remote areas without postal services, they are still relevant today for other reasons. Here are some of the benefits of a PO Box:
Security
The PO Box is probably the most secure way to receive your mail. These boxes are usually protected by various security measures and can only be accessed with the right key or lock combination. This means that your mail is less likely to be stolen or tampered with compared to mail delivered to a house or business address.
Privacy
If you're running a business from home, a PO Box can help you keep your home address private. It also ensures that you have a different address for your personal and business mail, which can be important for privacy and organisation.
Professionalism
Having a PO Box can provide a more professional image for your business, as it separates personal and business correspondence.
Flexibility
With a PO Box, you can choose from a range of sizes and lease times to store your parcels and letters until you're ready to collect them. This is especially useful if you live in a rural or remote area or don't have a permanent address.
Convenience
Some post offices offer 24/7 lobby access, so you can pick up your mail whenever you need to. Additionally, Australia Post provides a free Mail2Day service, which notifies you by email when you have mail in your PO Box.
Affordability
Australia Post offers affordable pricing for their PO Box service, with the option to pay for up to 5 years in advance. There are also discounts available through their reward program.
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Frequently asked questions
You can apply for a PO Box in Australia by visiting a participating Post Office in person or by applying online through your MyPost account.
The cost of a PO Box in Australia varies depending on the size of the box and the lease time. An establishment fee is applicable for new leases, in addition to the annual pro rata price.
A PO Box provides a secure and private mailing address, allowing individuals and businesses to receive mail and parcels at a designated box within a postal facility. It also offers faster deliveries and enhanced security compared to home or business addresses.
PO Boxes in Australia are typically leased for a year and then renewed annually. However, you can apply for a refund if you wish to cancel your PO Box before the end of the year.
