Lexi Webster
Coles is one of the biggest employers of casual, temporary, and part-time workers in Australia, making it a popular choice for job-hunting students. With over 100,000 team members, Coles is always looking to fill positions, from store team member roles to corporate careers. The company uses an Expression of Interest as a way of recruiting new team members, where candidates submit their details, job preferences, and availability to be matched with future jobs. Coles is committed to inclusive hiring and encourages applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities.
| Characteristics | Values |
|---|---|
| Number of employees | ~112,000 |
| Type of employment | Part-time, casual, temporary |
| Job opportunities | Store Team Member, Customer Service, Night Fill, Warehouse Assistant, Baker, Checkout Operator, Coles driver |
| Job requirements | Positive attitude, willingness to go above and beyond, ability to engage with customers, good driving record (for Coles drivers) |
| Age requirement | 15 years or older; certain roles require candidates to be 18 or older |
| Hiring process | Submit an Expression of Interest, which includes personal details, job preferences, and availability; join the Talent Community for personalized job recommendations |
| Diversity and inclusion | Equal opportunity employer, encouraging applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities |
| Pay | Average hourly pay across all roles is $22.66; pay is based on the General Retail Industry Award rate, which takes into account age, role, and working hours |
| Benefits | Employee benefits vary depending on the store and role but may include world-class benefits designed to empower employees |
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Job application process
Coles is one of the biggest employers of casual, temporary, and part-time workers in Australia, making it a popular choice for job-hunting students. The company offers a wide range of career paths, from stores and sites to corporate roles.
Coles uses the Expression of Interest (EOI) as a way of recruiting new team members. Candidates submit their details, including information about their job preferences and availability, to be matched to future jobs in Coles stores. If there are no specific jobs advertised in the location you are interested in working, you can submit an EOI and be added to the candidate pool. Once in the pool, you will be considered for opportunities and contacted if a suitable job match becomes available.
Coles advertises its open roles on its careers site, Coles Careers. Here, you can search for opportunities using various filters to find up-to-date job postings. While the EOI method is used for many store team member roles, Coles will still advertise roles that may include remote or hard-to-fill jobs. Therefore, it is worth regularly checking the Coles Careers website for new postings.
Coles is an equal opportunity employer, encouraging applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities. The company is committed to creating a diverse and inclusive workplace, reflecting the communities it serves.
If you are a student, it is worth noting that demand for jobs may rise when a school year begins or a university year ends. Additionally, if you are 18 years or older, you can consider applying for roles at Liquorland or BWS, owned by the Coles Group, which are often found within Woolworths or the same shopping complex. These roles involve working with alcohol, so candidates must be of legal age.
To stay on top of new job openings, you can set up job alerts for Coles on websites like Jora, which will notify you when a position matching your search criteria is posted.
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Job requirements
The job requirements for a role at Coles will depend on the specific role you're applying for. However, there are some general requirements that Coles looks for in its candidates.
Coles is an equal opportunity employer and actively supports diverse hiring. They encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people living with disabilities. The company is also one of the biggest employers of casual, temporary, and part-time workers in Australia, making it a popular choice for students.
Coles offers a range of career paths, from stores and sites to corporate roles. They value positive people who contribute to their inclusive culture and are willing to go above and beyond for customers and colleagues. A great attitude and strong work ethic are important assets.
For store team member roles, Coles often uses an Expression of Interest process. Candidates submit their details, including their job preferences and availability, and are then matched to future jobs in the stores. This method helps Coles recruit new team members and ensures candidates are considered for opportunities that suit their interests and availability.
For specific roles, additional requirements may apply. For instance, Coles drivers need a good driving record and should be comfortable handling large vehicles, even though a heavy vehicle license is not mandatory. Checkout operators should be warm, friendly, and knowledgeable, handling cash and card transactions and enforcing rules related to age-restricted goods.
If you're interested in a role that requires specific knowledge, such as working in the deli, it's beneficial to read up on food safety tips and regulations, ensuring you understand the importance of fresh products and food safety basics.
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Job roles
Coles is one of the biggest employers of casual, temporary, and part-time workers in Australia, making it a popular choice for students. The company is always looking to fill positions with its large team of over 100,000 members.
Coles offers a wide range of job roles across its stores and sites, as well as corporate roles. Some of the job roles available include:
- Checkout Operator: As one of the only customer-facing roles, checkout operators act as the face of the brand. They are responsible for handling cash and card transactions, understanding and enforcing rules relating to age-restricted goods, and providing excellent customer service.
- Baker: Experienced bakers with a passion for delivering high-quality products and great customer service are in demand at Coles.
- Van Driver: Coles drivers deliver online shopping orders to customers' homes in Coles vans. A heavy vehicle licence is not required, but a good driving record is essential. Shifts are typically 5am-1pm or 1pm-9pm.
- Coles Express Attendant: Coles Express workers enjoy a broader range of responsibilities than those in larger supermarkets. Attendants deal with customers, handle cash, restock products, promote specials, and ensure the safety of staff and customers.
- Trolley Collector: Trolley collectors are responsible for gathering stray trolleys and ensuring the store is fully stocked for customers.
- Deli Assistant: Deli assistants help slice, prepare, and serve meat, seafood, and cheese products, as well as safely operate equipment and maintain a clean workspace.
- Liquor Store Assistant: First Choice Liquor Market team members are knowledgeable about different types of alcohol, such as ale, lager, Merlot, and Shiraz.
- Warehouse, Distribution, and Manufacturing Jobs: These roles involve delivering goods to stores from distribution centres, leading teams at automated distribution centres, and converting raw materials into customer-ready products at manufacturing sites.
- Leadership Roles: Coles offers leadership roles in its stores and corporate offices.
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Benefits
Working at Coles comes with a range of benefits, from career development to flexibility and a sense of community. Here are some advantages to consider:
Career Growth and Opportunities: Coles offers a wide range of career paths to choose from, including stores, sites, and corporate roles. They encourage employees to grow and develop their skills, offering paid opportunities to learn a trade or even train to be a retail leader. You can also gain experience in customer service, an essential skill that will benefit any career path you choose.
Flexibility: Coles understands that their team members have lives outside of work, and they strive to accommodate that. They are committed to working with your availability to roster shifts that suit your needs. This flexibility allows you to balance your work and personal life effectively.
Inclusive and Diverse Culture: Coles fosters an inclusive and diverse culture that celebrates different backgrounds, experiences, and perspectives. They actively support diverse hiring, welcoming mature-aged workers and individuals with disabilities to apply. Coles also acknowledges the Traditional Custodians of Country throughout Australia, recognizing the strength and continuing culture of the Indigenous people.
Employee Benefits: Depending on the store and role, Coles provides various employee benefits. For instance, team members receive a discount card for all Coles retail brands, allowing them to save on their everyday shopping.
Community Impact: As one of Australia's leading companies, Coles is committed to making a positive impact on the communities they serve. When you work at Coles, you become part of a team that strives to help Australians eat and live better every day. Your work will have a tangible impact on the community, and you'll be contributing to a better future for generations to come.
Coles offers a supportive and inclusive environment with opportunities for growth and development, making it a great choice for those seeking a rewarding career with benefits that extend beyond the workplace.
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Diversity and inclusion
Coles offers world-class benefits designed to empower its employees. They are proud to be part of the Australian Network on Disability 'Stepping Into' Internship Program, which offers university students valuable business experience to set them up for meaningful careers. Their online application system is user-friendly, and they provide interview accommodations for people with disabilities. Coles also has a dedicated Inclusive Recruitment team that provides support and confidential advice to applicants throughout the recruitment process.
Coles's Pride at Coles network connects queer team members and their allies across the country, celebrating and raising awareness and funds for the community. They offer LGBTQI+ awareness and ally training to all team members and have dedicated leadership programs for their Pride network leads. Their people policies and team member benefits are gender-neutral and inclusive. They also provide advice and support for gender-diverse applicants throughout the recruitment process and beyond.
Coles acknowledges the Traditional Custodians of Country throughout Australia and pays respect to Elders past, present, and emerging. They extend this respect to all Aboriginal and Torres Strait Islander peoples, recognising their rich cultures and ongoing connection to the land and waters. As one of Australia's leading companies, Coles wants to create a better Australia for future generations by fostering an inclusive and diverse workplace culture.
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Frequently asked questions
You can apply for a job at Coles Australia by submitting an Expression of Interest, which contains your details, job preferences, and availability. If there are no specific jobs in your preferred location, you can submit this information to be added to their candidate pool. You can also search for jobs on their website, colescareers.com.au, or set up a job alert on Jora.
There are plenty of career paths to choose from at Coles Group, from stores and sites to corporate roles. Some examples of jobs at Coles include checkout operators, bakers, van drivers, store team members, customer service roles, night fill, and warehouse assistants.
Coles Group is committed to inclusive hiring and encourages applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities. They look for positive people who are willing to go above and beyond for customers and energise those around them.
Coles offers its team members world-class benefits, including employee benefits depending on the store and role. The average hourly pay across all roles is $22.66, and Coles pays according to the award, a rate regulated by the government that depends on a worker's age, role, and working hours.
