Upgrading To Business Class: Royal Brunei's Offer And Cost

Royal Brunei Airlines has introduced a service called RB Upgrades, which allows eligible economy class passengers to bid for an upgrade to business class. The upgrade includes a business class seat, food and beverages, but does not include the extra baggage allowance or priority services that usually come with a business class ticket. The cost of an upgrade depends on the route and can be up to £2,000 for a return flight from London to Brunei. Passengers can check their eligibility for an upgrade by entering their booking reference number and last name on the RB Upgrades page of the Royal Brunei website.

Royal Brunei Airlines' RB Upgrades: how to check eligibility and make an offer

Royal Brunei Airlines RB Upgrades: how to check eligibility and make an offer

Royal Brunei Airlines offers its economy class guests with eligible tickets the opportunity to make an offer for an upgrade to a Business Class seat through its RB Upgrades programme.

Checking Eligibility

To check if your ticket is eligible for an upgrade, enter your booking reference number (PNR) and last name on the RB Upgrades page. You will also receive an invitation email as early as 10 days before your scheduled departure if you are eligible.

Please note that bookings with infants under 2 years old are not eligible for upgrades. Additionally, ensure that your contact details, including your email and phone number, are correct in your booking.

Making an Offer

If you are eligible, you can make an offer for an upgrade by following these steps:

• Check eligibility by entering your booking reference number (PNR) and last name.
• Make an offer: Submit your desired offer amount for the upgrade.
• Review: Ensure all the information is correct.
• Provide your debit/credit card details. Your card will only be charged if your offer is successful.
• Submit your offer. You will be notified of the outcome as early as 96 hours before your flight departure.

It is important to note that you will not be charged for submitting an offer, and you have control over the amount you wish to offer. The offer window closes 10 hours before your flight departure, and you can modify or cancel your offer before this time.

Benefits and Exclusions of RB Upgrades

If your offer is successful, you will enjoy the benefits of Business Class, including check-in at the Business Class counter, upgraded seating, and food and beverages. However, the Business Class baggage allowance of 40kgs, lounge access, and online check-in are excluded from the upgrade. Your Royal Skies mileage accrual will remain as per your original flight booking.

The benefits of flying Business Class with Royal Brunei Airlines

Flying business class with Royal Brunei Airlines offers a host of benefits and perks that can significantly enhance your travel experience. Here are some of the advantages you can expect when upgrading to business class:

Comfort and Space

Business Class on Royal Brunei Airlines boasts spacious cabins with only 18 seats, ensuring ample legroom and a more exclusive experience. The seats are designed to provide maximum comfort, with fully flat beds and a lumbar massage feature, allowing you to arrive at your destination well-rested and relaxed. Additionally, the cabins offer more space to move around, so you won't feel cramped during your journey.

Enhanced Dining Experience

Business Class dining on Royal Brunei Airlines is a step above the standard. Enjoy delicious multi-course meals, elegantly served as individual courses with real cutlery and fine tableware. The menu features exquisite dishes such as chicken and vegetable skewers with quail eggs and baked king prawns in a tangy lemon and tomato sauce. Indulge in delicious desserts like carrot cake and red velvet chocolate cake, along with a selection of fine cheeses. It's like dining in the sky!

Personalised Service

The business class service on Royal Brunei Airlines is impeccable. With a high ratio of staff to passengers, you can expect dedicated attention from the cabin crew. From offering to hang up your jacket to providing you with a cold towel and a drink, they anticipate your needs. The crew will also tuck you in with a proper pillow and a warm quilt when you're ready to sleep, ensuring your comfort throughout the flight.

In-flight Entertainment

Business Class on Royal Brunei Airlines provides top-notch in-flight entertainment. Enjoy a wide selection of movies and TV shows on your large 15.4-inch TV screen. Noise-cancelling headphones are provided, allowing you to immerse yourself in the entertainment without the distraction of background noise or engine hum. It's the perfect way to pass the time during your flight.

Lounge Access

One of the exclusive perks of flying Business Class with Royal Brunei Airlines is access to premium lounges at various airports, such as the Etihad Lounge at Heathrow. Relax and unwind before your flight, enjoying complimentary refreshments and a peaceful atmosphere. It's the perfect way to start your journey, providing a touch of luxury and comfort even before you step on board.

Priority Services

Business Class passengers also benefit from priority services, ensuring a seamless travel experience. This includes priority check-in at the Business Class counter, expedited security clearance, and priority boarding. You'll spend less time waiting in lines and more time enjoying the airport facilities or relaxing in the lounge.

Upgrading to Business Class with Royal Brunei Airlines offers a host of advantages that elevate your travel experience. From enhanced comfort and personalised service to exquisite dining and exclusive lounge access, you're sure to feel the difference. Whether you're treating yourself for a special occasion or simply looking to indulge, Business Class ensures you arrive at your destination feeling refreshed and ready for the adventures that await.

The comfort and service of Royal Brunei Airlines' Economy Class

The comfort and service of Royal Brunei Airlines Economy Class

Royal Brunei Airlines is the national carrier of the sovereign state of Brunei, located on the island of Borneo. It offers flights from London Heathrow to Dubai, with connections to Brunei, other Asian destinations, and Melbourne. The airline has a reputation for fantastic service, with kind and helpful staff.

Economy Class Comfort

The comfort of Royal Brunei Airlines' Economy Class is notable, with comfortable seats and spacious legroom for optimum relaxation. The seats have a semi-articulated recline and an adjustable headrest, allowing passengers to find their preferred position with ease. Each seat also features a 9-inch personal touchscreen monitor, a USB port, and a shared power supply.

The Airbus A320 Economy Class cabin offers ergonomic seating with an average pitch of 30-32 inches and a seat width of 17.1 inches, ensuring ample legroom. The seats on these aircraft also feature a 4.5-6-degree recline for a peaceful rest. The NEO aircraft feature 10.1-inch personal touch screen TVs, while the CEO aircraft have retractable overhead monitors measuring 12.1 inches. All seats across the fleet are equipped with in-seat power supplies.

In-Flight Entertainment

Royal Brunei Airlines' IMPIAN Entertainment System offers a wide range of entertainment options on a personalised screen. Passengers can enjoy the latest box-office hits, classic Hollywood films, a variety of music, and popular TV series. The system is available on both the 787 Dreamliner and Airbus A320 aircraft, providing hours of enjoyment during the flight.

Baggage Allowance

Royal Brunei Airlines' Economy Class offers a generous baggage allowance of up to 30kg, providing peace of mind for passengers travelling with larger luggage.

Pricing

Royal Brunei Airlines offers competitive pricing for its Economy Class tickets, with flights to Dubai from £328 and Melbourne from £612, making it one of the most affordable options for these routes.

The cost of upgrading to Business Class with Royal Brunei Airlines

Upgrading to Business Class with Royal Brunei Airlines can vary in cost depending on several factors, including the route and availability. The airline offers eligible economy class passengers the opportunity to bid for an upgrade to Business Class. Here is what you need to know about the cost of upgrading:

Eligibility for Upgrade

To be eligible for an upgrade, you must have an "eligible" ticket booked online at flyroyalbrunei.com. Royal Brunei Airlines determines eligibility and sends invitations to eligible passengers via email to make an offer for an upgrade. This invitation can be sent as early as 10 days before scheduled departure. You can also check your eligibility by entering your booking reference number (PNR) and last name on the RB Upgrades page of their website. It is important to note that bookings with an infant under 2 years old are not eligible for upgrades.

Bidding Process

If you receive an invitation or are deemed eligible, you can submit your bid or offer for the upgrade. It is free of charge to submit an offer, and you can choose the amount you want to bid. Each sector has a minimum and maximum offer value. The offer window closes 10 hours before flight departure, and you will be notified of the outcome between 96 and 24 hours before your flight. If your offer is successful, your nominated debit or credit card will be charged.

Benefits of Upgrading

Upgrading to Business Class with Royal Brunei Airlines offers a range of benefits and enhanced travel experiences. The business class cabin is spacious, with only 18 seats that offer ample legroom and recline to fully flat beds. The seats also have a massage feature. You will receive personalized attention from the cabin crew, with a high staff-to-passenger ratio. The food and beverage options in Business Class are of higher quality and served as individual courses with real cutlery. Additionally, you will have access to noise-cancelling headphones, in-flight entertainment, and pre-departure lounge access at certain airports.

Cost Comparison

The food and beverage options in Royal Brunei Airlines' Business Class

Royal Brunei Airlines is committed to offering its business-class passengers a selection of first-class meals cooked to perfection and served with timeless Brunei elegance. All meals on Royal Brunei Airlines flights are halal and prepared in the healthiest way possible. The airline rotates its menu options regularly, so the dishes offered may differ depending on the flight.

A sample menu for a flight from Brunei to Kuala Lumpur includes an assortment of bread rolls, grilled salmon salad, vegetables (broccoli and capsicum), Vietnamese beef stew, Hong Kong kailan vegetables, deep-fried seabass with a light creamy curry sauce, sauteed French beans, mushroom A la Grecque, and potato, broccoli, and carrots.

For a flight from Brunei to Seoul, the menu features a variety of dishes, including assorted bread rolls, spicy prawn and Wakami salad, Gojuchang glazed salmon, Tofu Kangjung (crunchy tofu), braised beef brisket, garlic mushroom Bok Choy, Cajun roast chicken breast with roasted potato, vegetables (broccoli and carrot), caramelised banana brownies, seasonal fresh fruits, chicken coleslaw salad, and mashed potatoes with broccoli and carrots.

It is important to note that guests with allergies are advised to take the necessary precautions to minimise their potential exposure and prepare for any possible exposure. Royal Brunei Airlines provides guidance on how they can assist passengers with allergies.

Frequently asked questions