
Natural disasters can be incredibly challenging for those affected, and the Australian government provides support to help communities prepare for, cope with, and recover from these events. This support includes financial assistance, community services, and emergency relief. The government works in collaboration with state and territory governments to provide aid to those impacted by eligible natural disasters, such as fires, storms, floods, and cyclones. Australians can access this support through various channels, including government websites, the State Emergency Services (SES), and organisations like the Australian Red Cross.
| Characteristics | Values |
|---|---|
| Natural disasters covered | Fires, floods, storms, heavy rain, cyclones, bushfires |
| Support offered | Financial, community, state, government |
| Organisations offering support | Services Australia, Australian Red Cross, Beyond Blue, Lifeline, Australian Psychological Society |
| Government services | HPOS, Business Hub, Aged Care Provider Portal |
| Government websites | Disaster Assist, Emergency Management |
| Phone numbers | State Emergency Services (SES): 132 500, Australian Red Cross: 1800 733 276 |
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What You'll Learn

Financial support and payments
If you've been directly affected by a declared natural disaster in Australia, you may be eligible for government financial support and payments. Natural disasters include events such as bushfires, floods, storms, and cyclones.
To access financial support and payments, you can start by checking the websites of government services such as Services Australia, myGov, and Centrelink. These websites provide information on the types of support available and eligibility criteria. For example, Services Australia offers a disaster payment for those impacted by declared natural disasters, which can be claimed through a myGov account with a Centrelink link. Centrelink also provides a multilingual phone service and a dedicated Indigenous Call Centre to assist with accessing payments and services.
Additionally, the Australian Government Disaster Assist website is a valuable resource for information about financial assistance following a natural disaster. This website can help you understand the support available and how to access it.
At a state and territory level, governments also provide support for those affected by natural disasters. The specific assistance offered can vary, so it is essential to check the relevant state or territory government website or contact their local offices for more information. For instance, Western Australia's website may provide details on additional government support available to those impacted by fires, storms, or floods in the state.
Furthermore, organisations like the Australian Red Cross play a crucial role in providing emergency relief support. You can visit their website or call their support line to access preparedness resources and assistance. The Australian Psychological Society also offers guidance on psychological preparation and coping strategies through their 'AIME' framework.
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Emotional support
Natural disasters can be incredibly challenging for those impacted, and emotional support is a crucial aspect of the recovery process. The Australian government recognizes the importance of providing assistance to individuals and communities affected by such events. Here is some information on how the government helps with emotional support following natural disasters:
Australian Red Cross
The Australian Red Cross offers comprehensive support during and after natural disasters. They provide an emergency REDiPlan, which individuals can download and fill out to prepare for potential disasters. This plan includes steps to manage stress and outlines the necessary actions to take during an emergency. Additionally, the Red Cross suggests packing essential items, important documents, and considering specific disaster risks, such as bushfires or floods, when preparing for a potential event.
Australian Psychological Society
The Australian Psychological Society provides guidance on psychological preparedness for natural disasters using the acronym 'AIME'. This framework helps individuals anticipate, identify, manage, and express their emotions effectively during and after a disaster, reducing potential long-term mental health issues resulting from the trauma.
Beyond Blue and Lifeline
Beyond Blue and Lifeline are organizations that offer dedicated support for individuals dealing with the emotional aftermath of natural disasters. They provide advice and resources to help people cope with the unique emotional challenges that arise from these traumatic events.
Government-Funded Resources
The Australian government also provides direct emotional support through various initiatives. The government funds a national telephone-based warning system, Emergency Alert, which sends calls and text messages to landlines and mobile phones, respectively, to deliver timely warnings and critical information during a natural disaster. This system helps individuals stay informed and take necessary precautions.
Financial Assistance
Financial strain can be a significant source of emotional distress after a natural disaster. The Australian Government Disaster Assist website and Services Australia provide information on financial assistance, helping to alleviate economic concerns and supporting individuals in their recovery.
The Australian government's approach to emotional support during and after natural disasters focuses on preparedness, resilience, and access to resources. By providing a range of support options, the government aims to help individuals and communities navigate the challenges posed by these events and foster long-term recovery.
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$25.92 $29.32

Disaster preparedness
Know the Risks
Understanding the specific risks and types of natural disasters that are common in your area is crucial. This includes knowing the dangers you are likely to face, such as fires, floods, storms, or cyclones, and preparing your property and protecting your health accordingly. Stay informed about weather warnings and updates through official channels like the Australian Bureau of Meteorology website, radio, television, or the Emergency Alert system, which sends warnings to landlines and mobile phones.
Get Informed and Prepared
Being ready and informed is essential. The Australian Red Cross offers resources like the REDiPlan, which provides a comprehensive guide to preparing for emergencies, and the Get Prepared app, which offers practical steps to get your household ready. Additionally, the Australian Psychological Society outlines steps to being psychologically prepared, helping individuals feel more confident, in control, and capable of making effective emergency plans.
Pack Essential Items
Before an emergency or natural disaster strikes, pack essential items that you may need if you have to leave your home. The Red Cross recommends packing important documents such as passports, wills, land titles, insurance papers, and other valuable items.
Financial Preparedness
Review your insurance policy and understand what type of coverage you have in the event of a natural disaster. The Australian Government Disaster Assist website provides information about financial assistance, and Services Australia offers support and services to those affected by declared natural disasters.
Community Support
In addition to government assistance, community organizations like Beyond Blue and Lifeline offer support for individuals dealing with the emotional and mental health impacts of natural disasters. Griefline is another valuable resource, providing support and resources to help individuals cope with the trauma and grief associated with these events.
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Community support
The Australian government provides community support to those affected by natural disasters, such as fires, storms, floods, and cyclones. This support includes financial assistance and payments to help individuals and communities get back on their feet. The government works in collaboration with state and territory governments to provide this support for eligible natural disaster events.
Community members can access government online services through the HPOS, Business Hub, and Aged Care Provider Portal. They can also call the Centrelink Indigenous Call Centre to inquire about Centrelink payments and services. The government also provides support through Services Australia, which helps individuals access payments and services within their communities.
In preparation for a natural disaster, individuals can refer to the Australian Red Cross's emergency REDiPlan or their Get Prepared app. These resources provide guidance on how to prepare for a disaster, including packing essential items and important documents. The Red Cross also offers preparedness RediPlans for people of all ages and abilities.
Additionally, individuals can stay informed about specific risks and updates in their local areas by listening to their local governments or councils. They can also contact their state's local road agency for information on road closures. Some local councils offer an evacuation register for those who may need assistance during a natural disaster.
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State and territory support
State and territory governments work together with the Australian Government to provide support in the event of an eligible natural disaster. This support can include financial assistance and other services for those directly affected by the disaster.
For example, those impacted by natural disasters such as fires, storms, or floods in Western Australia may be eligible for further government support. Similarly, support is available for people affected by the ex-tropical Cyclone Alfred in New South Wales and Queensland. This includes assistance from the Australian Government as well as state or territory-specific support.
To access this support, individuals can call the Centrelink Indigenous Call Centre to speak about Centrelink payments and services, which are also available through a multilingual phone service. Additionally, Services Australia helps individuals access payments and services within their communities.
It is important to stay informed and follow local government or council information sources to receive specific updates about natural disasters in your area. Local councils may also offer an evacuation register for those who need help reaching safety during a natural disaster.
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Frequently asked questions
Being ready and informed is the best way to prepare for a natural disaster. You can download the Australian Red Cross's emergency REDiPlan or their Get Prepared app. It outlines steps to prepare your household for an emergency such as a natural disaster. You should also listen to your local government or council for information about natural disasters specific to your location.
If you need help, call triple zero (000) or the State Emergency Services (SES) on 132 500.
The Australian Government and state and territory governments work together to provide support if you’re affected by an eligible natural disaster event. You may be eligible for financial assistance from the government. You can also apply for emergency relief support on the Australian Red Cross website.
To claim a payment for a declared natural disaster with Services Australia, you’ll need to have a myGov account with Centrelink linked. For Centrelink payments and services, you can call their multilingual phone service.
Beyond Blue and Lifeline have advice for people dealing with the emotional effects of a natural disaster. You can also talk to your doctor, who has access to support that could help you after a disaster. Griefline supports anyone experiencing different types of grief and offers resources and support.











































