Leslie Massey
Australia Post tracking numbers are used to track domestic and international parcels. These tracking numbers can be found on the receipt provided, on the barcode, or on a removable sticker. They are usually a combination of letters and numbers, such as XVQ0008851 or R76028729563856927364826. To track a package, individuals can enter their tracking number into the search bar on the Australia Post website or use the AusPost mobile app.
| Characteristics | Values |
|---|---|
| Format | A combination of letters and numbers of varying length |
| Examples | XVQ0008851, 33FJV575245201000930302, LVS2016933306512837N1, R76028729563856927364826 |
| Where to Find | Receipt, barcode, removable sticker, email from sender, or AusPost Track Advice service |
| Tracking Methods | AusPost website, MyPost account, AusPost app |
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What You'll Learn
Where to find your tracking number
If you've ordered an item online, the sender may have included the tracking number, or article ID, on your order confirmation or invoice. If you're expecting delivery of an item and the sender has provided your email address, Australia Post will send you emails to let you know your tracking number and the progress of your item as part of their free Track Advice service.
If your item was posted over the counter at a Post Office, your tracking number or article ID can usually be found on the receipt provided. If your item was sent using tracked services such as prepaid satchels, your tracking number can be found on the barcode on your item and/or on the removable sticker.
The most common Australia Post tracking number format is a combination of 13 alphabetic and numeric characters. Usually, the number starts with two alphabets, followed by nine digits, and then ends with "AU". Here is an example of a 13-digit Australia Post tracking number: XVQ0008851.
You can track your Australia Post packages through your Easyship Dashboard by navigating to Manage Shipment > All or searching for the Australia tracking number in the search bar. You can also use the Australia Post mobile apps for Android and iPhone.
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Tracking without an account
Australia Post allows users to track their parcels without an account or logging in. All you need is a tracking number. This number can be found on the receipt provided if the item was posted over the counter at a post office. If the item was sent using tracked services, such as prepaid satchels, the tracking number can be found on the barcode or on a removable sticker.
To track your parcel, enter the tracking number into the search box and press Track Package. You can also use the AusPost app or a MyPost account to track your parcel. If you are expecting a delivery, Australia Post will send you emails with your tracking number and the progress of your item as part of their free Track Advice service.
The tracking status of your item may not change quickly as there are several steps before delivery. For example, 'it's on its way' means your parcel has been posted by the sender, processed, and is moving through sorting facilities. Other statuses include 'processing', which means Australia Post has received and approved the shipping information but the item hasn't been scanned yet, and 'possible delay', which means the item has been lodged into the Australia Post network but may experience delays due to transport disruptions, address issues, or missing dangerous goods declarations.
If you encounter issues with tracking, such as an 'unconfirmed tracking number' or 'product not trackable', there are a few things you can try. Firstly, check that the tracking number is correct and hasn't been altered or combined with other identifiers. If you suspect a mistake, visit your local post office and ask them to look up the system using your phone number or address. You can also contact the sender to follow up on the tracking details.
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Tracking with the AusPost app
Australia Post tracking numbers vary depending on the service used to send the item. For example, a tracking number for International Standard, a trackable and non-urgent parcel service, may look like XVQ0008851 or 33FJV575245201000930302. For AU Intl Economy Shipping from GC tracking, a delivery method from eBay to Australia, the tracking number may resemble LVS2016933306512837N1. Tracking numbers for AU Intl Economy Tracked No Signature, another eBay delivery method to Australia that does not require a signature, are typically lengthy, such as R76028729563856927364826.
The AusPost app simplifies the process of tracking and managing deliveries. It is available for download on smartphones, tablets, and smartwatches. Here is a step-by-step guide to tracking your parcels using the AusPost app:
- Download the AusPost app on your device of choice.
- Ensure that you have enabled notifications to receive updates on your parcels.
- When you shop online, the app will automatically track your parcels without requiring you to enter tracking numbers.
- You can also manually enter tracking numbers to follow the progress of your deliveries.
- The app provides real-time notifications, estimated delivery dates, and 2-hour delivery windows.
- Additionally, you can view photos of the parcel's delivery location or attempted delivery.
- If eligible, you can use the app to request parcels be left in a safe place or redirected while in transit.
- The app offers a QR code for collecting missed deliveries from the Post Office instead of using a physical card.
- Finally, the app enables you to collect parcels from a 24/7 Parcel Locker, providing a contactless delivery experience.
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Tracking with MyPost
To track your Australia Post parcel using MyPost, you will need your tracking number. This can be found on the receipt provided if you posted your item over the counter at a Post Office. If you used a tracked service such as prepaid satchels, your tracking number will be on the barcode on your item and/or on a removable sticker. If the sender has provided your email address, Australia Post will send you emails with your tracking number and the progress of your item as part of their free Track Advice service.
Your tracking number will look something like this: R76028729563856927364826. It is typically a combination of the consignment number and label number, with the consignment number being the actual tracking number.
Once you have your tracking number, you can use the MyPost service to track your parcel. You can do this without an account or logging in. Simply enter your tracking number into the search box and press 'Track Package'. You will then be able to see the tracking status of your item, such as 'it's on its way', which means your parcel has been posted by the sender, processed, and is moving through the sorting facilities.
You can also use the MyPost service to view attempted delivery photos. Log in to the AusPost app, open the tracking for your parcel, and click on 'View the attempted delivery photo'. You can also request to view the photo by calling 13 POST (13 76 78) or visiting a Post Office.
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Tracking international post
To track international post with Australia Post, you will need a tracking number. This number may be referred to as an article ID. Where you can find your tracking number depends on what service was used to send your item and how it was posted. For example, if your item was posted at a Post Office counter, your tracking number may be found on the receipt provided. If your item was sent using a tracked service, such as prepaid satchels, your tracking number can be found on the barcode on your item or on a removable sticker.
If you are expecting delivery of an item and the sender has provided Australia Post with your email address, Australia Post will send you emails with your tracking number and the progress of your item as part of their free Track Advice service.
Once you have your tracking number, you can enter it into the search box on the Australia Post website and press Track Package. You can also use Australia Post's unique tracking app, which is integrated with over 300 postal and express countries around the world.
The tracking status 'possible delay' means the item has been lodged into the Australia Post network and received by Australia Post but may be delayed due to disruptions to the transport or delivery network, the 'to' or 'from' address falling outside the product's defined network, or the dangerous goods declaration not being signed by the sender. The tracking status 'processing' means that Australia Post has received and approved the shipping information but hasn't scanned the item yet. The tracking status 'in transit' means that your item has been lodged by the sender, processed, and is on its way to its destination. After 'in transit', the next tracking term you should see will be 'delivered' or 'awaiting collection'.
It is important to note that some Australia Post international services do not come with tracking as a standard feature. For example, Registered Post International and International Economy (Air and Sea) do not include tracking. However, if you have selected International Standard, your parcel will be trackable and you will receive email notifications.
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Frequently asked questions
You can track your parcel by entering your tracking number or article ID into the search box on the Australia Post website or app. You can also use third-party tracking services such as AfterShip.
Australia Post tracking numbers are typically a combination of letters and numbers. An example of a tracking number provided by a user on Reddit is R76028729563856927364826. Another user mentions that their tracking number was a combination of the consignment number and the label number.
If you have posted your item over the counter at a Post Office, your tracking number or article ID can usually be found on the receipt provided. If you have used a tracked service such as prepaid satchels, the tracking number can be found on the barcode on your item or on a removable sticker. If you are the recipient of the parcel, Australia Post may send you emails with the tracking number.
Unfortunately, Australia Post cannot assist in tracing your item without the tracking number. If you have lost your receipt with the tracking number, it is not possible to track your item.
