DigiCell offers a range of options for purchasing credit for its Belize-based customers. The company provides a pay-as-you-go PrePaid Service, where customers can purchase credit in advance with no monthly bills or commitments. This can be topped up online, via the DigiGo App, or by purchasing a DigiCell SIM card from a Digi Office or SIM Agent in the country. Additionally, customers can send a text, WhatsApp, or Viber message to check their PrePaid credit balance, or use the live webchat or email options. For those who need credit quickly, the CreditMi service provides qualifying customers with a top-up in advance that can be paid back later.
Characteristics | Values |
---|---|
How to buy credit | Send a text, WhatsApp or Viber message to 600-6040 with your name and a request to buy credit. Go to Digicell's live webchat at www.digicell.bz. Send an email to [email protected]. |
How to check your credit balance | Send a text, WhatsApp or Viber message to 600-4050 with your name and a request to check your balance. Go to Digicell's live webchat at www.digicell.bz. Send an email to [email protected]. |
Credit expiration | Any recharge between $1-$29.99 expires in 30 days. Any recharge of $30 or more expires in 90 days. |
CreditMi | Send "Get Credit" to 456 to receive an advance of up to $20 and pay it back later. To qualify, you must be an active Digi Customer for 2 months and recharge with a minimum of $6 per month on average for the last 2 months. |
What You'll Learn
Online top-up options
There are several ways to top up your DigiCell credit online.
Firstly, you can register for free on the Digi website and top up your phone. You can also send credit by clicking on your preferred authorized agent. You can also top up via the DigiGo App.
DigiCell also offers a service called CreditMi, which allows qualifying DigiCell PrePaid mobile customers to receive a top-up in advance and pay for it later. To qualify, you must be an active Digi Customer for 2 months and recharge with a minimum of $6 per month on average for the last 2 months. You can activate this service by texting GET CREDIT or GETCREDIT to +456 or 456.
You can also top up via third-party websites such as eTopUpOnline, which offers a 100% Money Back Guarantee if the Top-Up isn't delivered or the mobile recharge transaction isn't completed.
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Top-up via text, WhatsApp or Viber
To buy credit for Digicell Belize via text, WhatsApp, or Viber, you will need to send a message to a specific phone number, depending on the type of purchase you want to make.
To check your PrePaid credit balance, send a text, WhatsApp, or Viber message to 600-4050 with your name (the name registered to the phone account) and a request to get your balance.
To check your text bundle balance or buy a new text bundle, send a message to 600-6040 with your name and a request to get your balance or make a purchase.
To buy Night Shift, 100 Ways, 2G data plan, or any other promotional offer, send a message to 624-1300 with your name and a request indicating which product you want to purchase.
Please note that for text, WhatsApp, or Viber options, these are available from 8 am to 8 pm every day. Outside of these hours, you can call 119 for assistance.
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Live webchat top-up
DigiCell offers a live webchat service for topping up your credit. This service is available on the DigiCell website at www.digicell.bz.
To top up your credit via the live webchat, you will first need to register for a DigiCell account if you don't already have one. You can do this by purchasing a SIM card from a Digi Office or SIM Agent in Belize. Once you have a SIM card, you can register it by providing a valid ID, such as a Social Security number, driver's license, or passport.
After you have registered and set up your account, you can log in to the DigiCell website and access the live webchat feature. The live webchat service is available daily from 8 am to 8 pm. During these hours, you can chat with a customer service representative and request to top up your credit. You will need to provide them with your account information and the amount you wish to top up.
In addition to the live webchat, DigiCell offers several other convenient ways to top up your credit. These include:
- Sending a text message, WhatsApp, or Viber message to the DigiCell customer service number.
- Using the DigiGo App or TopUp App to manage your account and top up.
- Dialing 100# on your phone and following the instructions for TopUp.
- Using an E-pin by dialling 202, entering the pin number, and following the prompts.
- Visiting a Digi Office or authorised SIM Agent in person to purchase top-up credit.
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Email top-up
DigiCell offers a variety of ways to top up your PrePaid credit via email. You can top up your own phone or that of friends and family members.
- Send an email to [email protected]: This method can be used to top up your PrePaid Home Phone credit. You can also use this email to check your PrePaid CREDIT balance, text bundle balance, or to buy a new text bundle. The live chat or email options are available from 8 am to 8 pm every day. Outside of these hours, you can call 119 for assistance.
- Ding App: Ding is a third-party app that allows you to send DigiCell top-ups to friends and family in Belize. You can choose the amount you want to send, enter the number to top up, and pay using one of the 12 supported payment methods. The top-up is then received instantly.
- ETopupOnline: This website offers a fast and secure way to buy mobile minutes for DigiCell phones in Belize. They offer a 100% Money Back Guarantee if the top-up isn't delivered or the transaction isn't completed. They also offer reward points that can be redeemed for free credit.
Other top-up methods
DigiCell also offers a variety of other ways to top up your PrePaid credit:
- DigiGo App: You can manage your account and top up your PrePaid credit using the DigiGo App.
- Dial \100#: Follow the instructions to top up your PrePaid credit.
- Dial \202: To add credit using an E-pin, dial 202, enter the pin number, and press send.
- Dial \200\: To add credit directly to another PrePaid number using an E-pin, dial 200, enter the phone number to be credited, and then enter the pin number.
- Text message, WhatsApp or Viber: Send a message to 600-4050 with your name and a request to get your balance. You can also send a message to 600-6040 to check your text bundle balance or buy a new text bundle. To buy Night Shift, 100 Ways, a 2G data plan, or any other promotional offer, send a message to 624-1300 with your name and a request indicating which product you want to purchase.
- Live webchat: Go to www.digicell.bz to access the live webchat and top up your PrePaid Home Phone credit. You can also use this to check your PrePaid CREDIT balance, text bundle balance, or to buy a new text bundle.
- In-person: You can purchase a DigiCell SIM from any BTL office or authorized SIM Agents countrywide.
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In-person top-up
To top up your DigiCell account in person, you can purchase a SIM card from any BTL office or authorized SIM agent across Belize. You can also top up your account by visiting a DigiCell office or SIM agent in person.
DigiCell offers various ways to top up your Prepaid account. You can dial *100# and follow the instructions to top up, or to add credit using an E-pin, dial *202, enter the pin number, and then the pound sign. You can also add credit directly to another Prepaid number using an E-pin by dialling *200*, entering the phone number to be credited, and then the pin number.
Additionally, you can top up your account online by registering for free on the DigiCell website. Online top-ups between $1 and $29.99 expire in 30 days, and top-ups of $30 or more expire in 90 days. You can also use the Ding app to send top-ups to your friends and family in Belize.
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Frequently asked questions
You can check your Digicell prepaid balance by texting 'bal' to 100, or by sending a text, WhatsApp, or Viber message to 600-4050 with your name and a request to get your balance.
You can buy credit for Digicell Belize by topping up online, or by purchasing a SIM card from a Digi Office or SIM Agent in the country.
A new Digicell Belize SIM card costs $22.50 (incl. GST). This includes $10 Bonus Credit and 1GB of Data valid for 10 days.
To qualify for a Digicell Belize advance credit, you must be an active Digi Customer for 2 months, with a minimum recharge of $6 per month on average for the last 2 months.