Austrian Airlines: Contacting The Airline Directly

Austrian Airlines is the flag carrier of Austria and a subsidiary of the Lufthansa Group. The airline is headquartered at Vienna International Airport in Schwechat, Austria, where it also maintains its hub. The company has a 24-hour customer service phone line that can be reached by calling (800) 843-0002. This is the best number to call for assistance with inquiries, flight-related questions, and special assistance requests. Austrian Airlines also has a mailing address and is responsive on social media.

Austrian Airlines customer service phone numbers

Austrian Airlines is the flag carrier of Austria and a subsidiary of the Lufthansa Group. The airline is headquartered at Vienna International Airport in Schwechat, where it also maintains its hub.

• United States: The best phone number to call Austrian Airlines from the US is the toll-free number (800) 843-0002. This is the most commonly used number, with 69% of consumers using this number to address their issues and concerns. The average hold time is 3 to 5 minutes, with the longest wait times on Wednesdays and the shortest on Sundays. The average call time is 6 minutes. This number operates 24 hours a day, 7 days a week, with Tuesday being the busiest day and Saturday the least busy.
• International: The international phone number for Austrian Airlines is +43-5-1766-1000.
• English: To reach Austrian Airlines in English, call +43-5-1766-3100.
• India: The customer care number for Austrian Airlines in India is +91 1860 233 1000.
• Other Countries: Austrian Airlines provides a list of contact numbers for various countries on its website. These include numbers for Armenia, Australia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, China, Croatia, Cyprus, Czech Republic, Denmark, France, Georgia, Germany, Hungary, Israel, Italy, Japan, Netherlands, New Zealand, Norway, Russia, Serbia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, Ukraine, and the United Kingdom.

Austrian Airlines customer service email addresses

Austrian Airlines is the flag carrier of Austria and a subsidiary of the Lufthansa Group. The airline is headquartered at Vienna International Airport in Schwechat, where it also maintains its hub.

The airline has a 24/7 customer service phone line, which can be reached by calling (800) 843-0002 from the U.S. or +43-5-1766-3100 if you are calling from another country. The average hold time is around 3 minutes, with the longest wait times occurring on Wednesdays and the shortest on Sundays.

If you would prefer to contact Austrian Airlines via email, the best address to ensure a response seems to be [email protected]. However, please be aware that only 17% of consumers who contacted the company via this email address stated that they received a reply.

For issues specifically regarding refunds, you can also try emailing [email protected].

If you are a member of the press, you can contact Austrian Airlines at [email protected].

For issues regarding bookings, you can contact the airline at [email protected] or [email protected].

For general inquiries, you can also try contacting Austrian Airlines at [email protected] or [email protected].

Austrian Airlines customer service responsiveness

Austrian Airlines offers 24/7 customer service via phone and email. The airline also has a help desk/web support service available on its website.

The best phone number to call Austrian Airlines on is 800-843-0002. 69% of consumers used this number to address their issues and concerns. The average hold time is 2 minutes and 50 seconds to 5 minutes, with the longest hold times on Mondays or Wednesdays, and the shortest on Fridays or Sundays. The average call time is 6 minutes. The least busy day is Saturday, and the busiest is Tuesday.

When calling Austrian Airlines, you will first be asked to press 1 if you are calling from Canada, or 2 if you are calling from the US. You will then be asked to press 1 to agree to the call being recorded.

Austrian Airlines also has a number of international phone numbers, as well as contact numbers for specific countries. These include:

• +43 1 70148 1000 (for bookings and information)
• +374 60 680081, +43 1 70148 1000 (Mon-Fri, 09:00-17:00)
• +994 12497 1822, +43 1 70148 1000 (Mon-Sat, 10:30-06:00pm)
• +61 28278 4385, +43 1 70148 1000 (Mon-Fri, 10:00am-7:30pm)
• +32 2620 0851, +43 1 70148 1000 (Mon-Fri, 09:00-17:00)
• +38 733911579, +43 1 70148 1000 (Mon-Fri, 08:00-17:00)
• +359 2935 8245, +43 1 70148 1000 (Mon-Fri, 08:30-17:00)
• +86 400881 0770, +43 1 70148 1000 (Mon-Sun, 09:00-19:00)
• +45 35 15 9013, +43 1 70148 1000 (Mon-Fri, 08:00-18:30)
• +49 695060 0598, +43 1 70148 1000, Fax: +49 (0) 6950600599 (Mon-Sun, 08:00-20:00)
• +33 157 959 007, +43 1 70148 1000 (Mon-Sun, 08:00-19:00)
• +972 3905 8049, +43 1 70148 1000 (Mon-Sun, 08:00-17:00)
• +1 800843 0002, +43 1 70148 1000 (Mon-Sun, 08:00-23:00)
• +43 1 70148 1000, office [dot] rix [at] austrian [dot] com (Mon-Sun, 07:00-19:00)

The best email to contact Austrian Airlines is [email protected]. However, only 17% of consumers stated that they received a response by email from the company.

Austrian Airlines also has a mailing address: Office Park 2 1300 Vienna Airport Vienna, Austria.

Austrian Airlines customer service mailing address

Austrian Airlines has a customer service mailing address. The mailing address is:

> Office Park 2 1300 Vienna Airport, Vienna, Austria 94103

This is the address of Austrian Airlines' headquarters, which is located at Vienna International Airport in Schwechat. The airline is a subsidiary of the Lufthansa Group and is the flag carrier of Austria.

In addition to the mailing address, Austrian Airlines also provides customer service via phone and email. The phone number for customer service is 800-843-0002, and the email address is [email protected].

Austrian Airlines customer service social media channels

Austrian Airlines has a presence on several social media platforms, allowing customers to contact their customer service team online.

Facebook

Austrian Airlines has a Facebook page, although the specific link was not immediately available. Customers can send the customer service team a message on Facebook for assistance.

Twitter

Austrian Airlines also has a Twitter account, which customers can use to send direct messages to the customer service team.

LinkedIn

While Austrian Airlines has a LinkedIn page, it is primarily used for professional networking and may not be the most effective platform for customer service inquiries.

Instagram

Austrian Airlines likely has an Instagram account, as it is a popular social media platform for businesses to showcase their products and services. However, no specific information was found regarding their Instagram handle or the availability of direct messaging.

In addition to these social media channels, Austrian Airlines also provides customer support through phone and email. The phone lines are available 24 hours a day, 7 days a week, with the least busy day being Saturday and the busiest day being Tuesday. The average hold time is approximately 3 minutes, with the longest hold times typically occurring on Wednesdays. The toll-free number for customers in the US is (800) 843-0002, while the international number is +43-5-1766-1000.

For email inquiries, the best address to reach Austrian Airlines is [email protected]. However, it is important to note that only 17% of consumers reported receiving a response from the company via email.

Frequently asked questions