Leslie Massey
If you're looking to change your country on the App Store, there are a few things you should know. Firstly, your downloaded apps and content will remain on your device, but you may not be able to access them once you've switched countries. Some apps may stop functioning properly or receiving updates, and you may also see varying prices and content. You might also need to adjust or upgrade your iCloud+ plan. To change your country, you'll need to spend any remaining balance on your Apple Account, cancel active subscriptions, and wait for any pending refunds or transactions to complete. You'll also need a valid payment method and billing address for your new country. You can then follow the steps to change your country in your device settings or by using a web browser.
| Characteristics | Values |
|---|---|
| Apple Account store credit | Cannot be carried over to the new country |
| Family Sharing plan | Cannot change the country; must leave the Family Sharing group first |
| Payment method | Required from the new country |
| Billing address | Required from the new country |
| Subscriptions | Cancel any subscriptions that block a country or region change |
| Memberships, pre-orders, movie rentals, season passes | Wait for any memberships, pre-orders, movie rentals, or season passes to complete |
| Store credit refunds | Wait for any pending store credit refunds to process |
| Content availability | Some types of content might not be available in the new country |
| iCloud+ plan | Upgrade using the pricing in the new country |
| Google Play Store country change | Must be in that location and have a payment method from the new country |
| Google Play country change frequency | Can only be changed annually |
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What You'll Learn
Cancel subscriptions, memberships, pre-orders, movie rentals, and season passes
When changing from the US App Store to Australia, there are a few things you need to do regarding your subscriptions, memberships, pre-orders, movie rentals, and season passes. Firstly, you should cancel any subscriptions or memberships that block a country or region change and wait until the end of the subscription period. This includes season passes. If you have any pre-orders, movie rentals, or season passes that are still active, you should wait for them to complete before making the switch. You can cancel a pre-order by opening the App Store app, tapping your account or photo at the top of the screen, tapping your name, signing in to your Apple Account if needed, and then tapping "Pre-Orders". Find the item you want to cancel and follow the onscreen instructions.
It is important to note that you should also wait for any pending store credit refunds to be fully processed before changing your App Store country. Additionally, make sure that you have a valid payment method and billing address for your new country or region. You may also want to redownload any apps, music, movies, TV shows, or books that you want to keep using, as they may no longer be available for redownloading after the country change.
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Spend any remaining balance on your Apple Account
When changing your Apple Account country or region, you must first spend any remaining balance on your Apple Account. This is because you can't use credit from your Apple ID’s previous country’s iTunes store in a new country.
If you have a small balance that is less than the cost of a single item, you can contact Apple Support for assistance. They may be able to zero your balance. Alternatively, you can purchase something more expensive than your balance and use a different payment method for the excess amount.
If you have subscriptions, you must cancel them before changing your country or region. You must also wait for any memberships, pre-orders, movie rentals, or Season Passes to complete.
You can also try creating a new Apple account for your new region. This will allow you to download apps that may not be available in your previous region. However, you will not be able to transfer your remaining balance from your old account to the new one.
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Update your billing address and payment method
To update your billing address and payment method on your Apple Account, follow these steps:
First, open the App Store. Click on your name. If your name doesn't appear, click the Sign In button, sign in with your Apple Account, and then click on your name. Next, click on Account Settings. You may be asked to sign in with your Apple Account again.
Now, locate the Payment Information section. Click on Manage Payments. If you want to update the billing information of an existing card, click on Edit next to the payment method. Enter your new billing information and click Done.
If you want to add a new payment method, click on Add Payment and enter the new payment method details. You can then click Done.
On a Windows PC, open the Apple Music app or Apple TV app. Click on your name at the bottom of the sidebar and select View My Account. You may need to sign in with your Apple Account. Next to Payment Information, click on Manage Payments. Click on Add Payment and enter your new payment method.
It's important to ensure that your payment method matches your country or region. Check your settings and verify that your payment method is accepted in your country or region. If you're part of a Family Sharing group, only the family organizer can have a payment method on file. To use your own payment method, turn off purchase sharing before adding your payment information.
Additionally, double-check that your name, billing address, and other information match what you have on file with your financial institution. This helps ensure smooth transactions and avoids any potential issues with your payment method.
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Use a VPN to access apps from another region
Using a VPN to access apps from another region is a possible solution to your problem. However, it's important to note that there are risks involved with this method. If an app stops supporting users in your location, even with updates from another country's app store, it may become less secure over time. Unsupported apps will not receive critical security patches, which could leave your data and device vulnerable to cyber threats.
To use a VPN to access the Australian App Store, first, download a VPN of your choice that offers servers in Australia. ExpressVPN, for example, offers native apps for most devices and can be downloaded from the Apple App Store. Once you have downloaded and installed your chosen VPN, follow these steps:
- Open the VPN app and sign in to your account.
- Connect to a server in Australia.
- Open the App Store on your device.
- If you are on a Family Sharing plan, you will need to leave the group first.
- Spend any remaining balance or store credit on your Apple Account, as it cannot be carried over to the new country.
- Cancel any subscriptions, memberships, pre-orders, movie rentals, or season passes that block a country or region change.
- Ensure that any store credit refunds are fully completed before proceeding.
- On your iPhone or iPad, open the Settings app.
- Tap your name, then tap Media & Purchases > View Account > Country/Region > Change Country or Region.
- If you don't see the "Change Country or Region" option, contact Apple Support.
- Select Australia as your new country or region from the menu.
- Review and agree to the Terms & Conditions.
- Enter a valid payment method and billing address from Australia.
By following these steps, you should be able to access the Australian App Store and download apps available in that region. Remember to review the risks involved with using a VPN for this purpose and ensure that you are complying with Apple's terms of service.
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Contact Apple Support if you have less store credit than the cost of an item
To change your country or region on your Apple Account, you must first spend any remaining balance on your account. You should also cancel any subscriptions that block a country or region change and wait until the end of the subscription period. You will also need to provide a payment method and billing address for your new country or region.
If you have less store credit than the cost of an item, you can add a payment method such as a credit or debit card to your account. When you buy an item, you will use the remaining store credit, and the rest will be charged to your card. However, if you still can't change your country or region, or you have less store credit than the cost of a single item, you should contact Apple Support.
Apple Support can be reached through the following methods:
- By phone: Call Goldman Sachs at 877-255-5923 with questions about Apple Card.
- Via email: Send an email to Apple Support detailing your issue and include your contact information.
- Live chat: Go to the Apple Support website and click on the "Chat" option to connect with a live chat agent.
- In-person: Visit an Apple Store location and speak to a customer service representative in person.
When contacting Apple Support, be sure to provide as much detail as possible about your issue, including your Apple Account information and the specific item you are trying to purchase. They will be able to assist you in resolving the issue and completing your purchase.
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Frequently asked questions
To change your country on the App Store, open the Settings app and tap on your name at the top of the screen. Tap on your Apple ID profile, go to Media & Purchases, and tap View Account. If prompted, sign in to your account. Select Country/Region, tap Change Country or Region, and choose your new country from the list. Review and agree to the Terms and Conditions, and select a payment method.
Yes, you will need a valid payment method from your intended country to make the switch. If you don't have one, you can use an Apple Prepaid Card, create a new Apple ID and select "None" as your payment option, or wait until you're physically in your new country and create a new Apple Account.
Your downloaded apps will remain on your device, but some apps with region-locked features may not work as intended, and you may not be able to access or redownload them once you've switched countries.
