Activating Roaming Data With Didicell Belize

If you're looking to activate roaming data for your trip, it's best to be prepared. DigiCell offers PrePaid and PostPaid roaming plans, and it's recommended that you activate your chosen plan before you leave the country. You can do this by using the My Digicel app, or by dialling either *147# or *153#. If you're a PrePaid customer, you can also dial *100# or *100 before travelling to purchase a roaming bundle. If you're a PostPaid customer, Voice and SMS Roaming is automatically activated on your account in over 140 countries, but you'll need to contact DigiCell to activate data roaming.

Roaming data plans can be activated via the My Digicel app

If you're a DigiCell customer, you can activate roaming data on your device before you travel. Roaming data plans can be activated via the My Digicel app.

To enable roaming services on your device, follow these steps:

• Select option 6 for Roaming
• Select 3 for Roam On

You will then receive a message to confirm that your DigiCell Roaming Service has been activated.

If you are an Android user, you must ensure that your APN settings are correct before you travel. To do this, go to your device's Cellular Network settings and select the 'Access Point Names (APN) Settings'. Select 'Add', then choose the Digi APN you have just created. You may need to refresh your connection by turning Airplane Mode on and off.

If you are a PrePaid customer, you can purchase a PrePaid Data Roaming plan by dialling *100# or *100 before you travel. Select Option 6 for Roaming, then Option 2 to buy your Roaming Bundle. You can also do this while travelling by dialling *100#.

PostPaid customers can also enjoy Voice and SMS roaming in over 140 countries. This is automatically activated, but there are charges for incoming and outgoing calls and texts. Data Roaming is not automatically activated for PostPaid customers, but you can activate it by contacting the provider before or during your trip. A deposit may be required.

There are a range of Data Roaming Plans to choose from, including the Exclusive USA Plans, with up to 10GB of data, and the Guatemala, Mexico and 40+ Countries Plans. You can monitor your plan usage via the DigiGo App and choose to renew your plan when you wish.

Dial *147# or *153# to activate roaming plans

To activate roaming data from DigiCell Belize, you can dial either *147# or *153# to activate a roaming plan.

If you are a PrePaid customer, you are automatically activated for free voice roaming. This means that as long as you have a registered PrePaid SIM, you are ready to roam in over 60 countries.

If you are a PostPaid customer, Voice and SMS Roaming is automatically activated on your account, and you can roam in over 140 countries. However, there are associated charges for both incoming and outgoing calls and texts, and rates vary by carrier and country.

Data Roaming is not automatically activated for PostPaid customers, but it can be easily activated by contacting customer support before or during your travels. A deposit may be required. Once activated, you can access Data Roaming in over 140 destinations. If you are roaming without a plan, your data usage will be charged per MB, and charges will vary depending on the country and carrier.

To avoid unexpected charges, a spending limit is applied to your PostPaid number upon request of the Data Roaming service. When the spending limit is met, the Data Roaming service will be suspended. You can increase or decrease your spending limit depending on your roaming needs by contacting customer support.

Digi offers affordable PostPaid Data Roaming Plans, including exclusive options in the US with up to 10GB of data. There are also plans for other destinations covering 40+ countries, including Mexico and Guatemala.

It is recommended that you activate your roaming plan before leaving your home country. You can do this through the My Digicel app or by dialling *147# or *153#. If you do not activate a roaming plan, you may still be able to connect to a network while roaming, but you will be charged standard roaming rates.

Roaming data is not automatically activated

If you are a PostPaid customer, you will need to activate roaming data before you can use it. Unlike Voice & SMS Roaming, Data Roaming is not automatically activated on your account. However, you can easily activate it by contacting the Digi customer service team before or during your travels. You can reach them by calling 119 (available 24 hours) or 608-8888 via WhatsApp or text message between 7 am and 10 pm.

To enable data roaming on your device, follow these steps:

• Select option 6 for Roaming
• Select option 3 for Roam On
• You will receive a flash message: "Your DigiCell Roaming Service has been activated."

Note that Android users must ensure the APN on their device is set to DATA in order to data roam. Here are the steps to change the APN on your device:

• Find Access Point Names (APN) Settings on your device and select "Add"
• Go to Settings > Connections > Mobile Networks > Access Point Names
• Select the Digi APN just created
• You may need to refresh by turning on and off Airplane mode

It is recommended that you activate the roaming plan before leaving your home country. You can do this through the My Digicel app, or by dialling *147# or *153#. If you do not activate a roaming plan, you may still be able to connect to a network while roaming, but you will be charged at the standard roaming rates.

Data roaming is available in over 140 destinations

How to Activate Roaming Data from DigiCell Belize

To activate roaming data from DigiCell Belize, you can follow these steps:

• Ensure that you have a registered PrePaid SIM.
• Check that your device settings are correctly configured for roaming. For Android users, go to Settings > Connections > Mobile Networks > Access Point Names (APN) and set the APN to DATA.
• To enable roaming, go to your device's roaming settings and select the "Roam On" option.
• Contact DigiCell's customer support before or during your travel to activate data roaming on your account. You may be required to make a deposit.

Data Roaming Destinations

DigiCell offers data roaming services in over 140 destinations worldwide. This extensive coverage allows you to stay connected and access data services while travelling internationally.

With DigiCell's data roaming, you can enjoy seamless internet connectivity in various countries, including popular tourist destinations and business hubs. The specific countries and regions included in the data roaming network can be found on the DigiCell website.

It's important to note that data roaming charges can vary depending on the country you're visiting and the carrier you're connected to. To manage your spending, DigiCell offers Data Roaming Plans with exclusive options for specific regions, such as the US, Mexico, and Guatemala. These plans provide a set amount of data for a fixed price, helping you control your data usage and associated costs.

By taking advantage of DigiCell's data roaming services, you can stay connected, access important information, and share your experiences with friends and family back home during your travels.

Roaming charges vary by country and carrier

North and South America Roaming:

DigiCell offers prepaid roaming plans for use in 27 destinations across North and South America. This includes countries like the British Virgin Islands, St. Vincent & the Grenadines, and more. The plans are as follows:

• A $10 plan with a 90MB data allowance valid for 7 days.
• A $20 plan with a 200MB data allowance valid for 15 days.

International Roaming in the EU:

When traveling within the European Union (EU), you don't have to pay additional charges to use your mobile phone. This is known as "roam like at home," and your calls, text messages, and data usage are charged at domestic rates. This means you pay the same price as you would for calls, texts, and data usage in your home country.

International Roaming Outside the EU:

The "roam like at home" regime is extended to countries in the European Economic Area (EEA), such as Iceland, Liechtenstein, and Norway. However, countries outside the EU/EEA are not covered by this regime, and roaming charges can be expensive. Always check with your provider before traveling to avoid unexpected costs.

Tips to Reduce Roaming Charges:

• Unlock your phone: If your phone is compatible with the networks in your destination country, consider unlocking it and using a local SIM card. This can be more cost-effective than roaming charges.
• Use Wi-Fi hotspots: Whenever possible, connect to Wi-Fi instead of using your mobile data. This helps reduce data roaming charges.
• Use calling apps: Utilize mobile calling apps that rely on Voice over Internet Protocol (VoIP) when connected to free Wi-Fi to avoid or reduce voice roaming charges.
• Turn off automatic downloads: Some phones and apps automatically download data, incurring roaming charges. Disable these downloads before traveling.
• Monitor your usage: Keep track of your usage to stay within your plan and avoid additional charges.
• Consider travel plans or add-ons: Contact your service provider to explore travel plans or add-ons that can help reduce roaming charges.

Frequently asked questions