Lyla Lindsey
Urban Outfitters ships to over 100 countries worldwide, including Australia. The company has stated that, as of 1 July 2018, they are required to collect 10% Australian GST on all orders valued at A$1,000 or less imported into Australia. Customers internationally can now buy Urban Outfitters products in the USA with Borderlinx, which ships items to your home address with cheap and simple shipping, tax, and duties upfront.
| Characteristics | Values |
|---|---|
| Shipping to Australia | Yes |
| Shipping cost | Flat-rate fee |
| Shipping time | 2-4 weeks |
| Shipping company | Furniture delivery company |
| Returns | Accepted within 30 days of delivery |
| Refunds | Issued to the original form of payment |
| Restocking fee | $5 |
| Payment methods | Visa, MasterCard, American Express, Discover, JCB, China Union Pay, Diners Club, PayPal, Klarna, AfterPay, Apple Pay, Urban Outfitters Gift Cards, and Store Merchandise Gift Cards |
| Shipping cost calculator | Available on Borderlinx |
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What You'll Learn
Urban Outfitters ships furniture to Australia
Urban Outfitters ships furniture to a large number of countries, including Australia. The company ships to over 100 countries worldwide, although there are some exceptions.
Urban Outfitters offers a flat-rate shipping fee for its furniture and oversized items, which are delivered by a furniture delivery company. This fee is based on the item's size, weight, and any special care requirements. Some items may take between 2 to 4 weeks to arrive, and made-to-order items may take longer.
Urban Outfitters also provides international shipping to Australia, collecting a 10% Australian GST on orders valued at A$1,000 or less.
Customers in Australia can use services like Borderlinx to ship Urban Outfitters items from the USA. Borderlinx offers a shipping cost calculator to estimate international shipping costs, and also provides shipment value protection for a small fee.
It is important to note that Urban Outfitters cannot be held responsible for delivery delays caused by unforeseen circumstances such as severe weather or service interruptions.
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Shipping fees and taxes
Urban Outfitters ships to over 100 countries, including Australia. The company offers flat-rate shipping for furniture and oversized items, which are delivered by a furniture delivery company. However, this service is not available in the US territories, Alaska, Hawaii, islands within the continental US, PO boxes, APO/FPO addresses, and locations outside of the US.
The flat-rate shipping fee for furniture and oversized items is independent of the number of items in an order. Additional shipping fees may apply to other items in the order. The delivery company will call to schedule an appointment, with standard delivery hours being between 8 AM and 5 PM, Monday through Friday, excluding holidays.
Some furniture and oversized items may take 2 to 4 weeks to arrive once shipped, and made-to-order items may take additional time. Specific information about delivery time frames and methods can be found on the item's product detail page.
Urban Outfitters also offers international shipping through Borderlinx, which provides a shipping cost calculator to estimate international shipping costs, taxes, and duties upfront. This service allows customers to consolidate multiple packages into a single shipment to reduce international shipping charges.
For orders shipping to Canada, duties, taxes, and other fees assessed by the Canadian government apply. Urban Outfitters offers Import Fees prepaid options, where the fees are included in the total billed at checkout, or Import Fees due upon delivery, where customers are responsible for paying the fees directly to the Canadian government.
As of July 1, 2018, Urban Outfitters is required to collect 10% Australian GST on all orders valued at A$1,000 or less imported into Australia.
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Delivery times
Urban Outfitters ships to over 100 countries, including Australia. The company collects a 10% Australian GST on all orders valued at A$1,000 or less imported into Australia.
Urban Outfitters offers flat-rate shipping for furniture and oversized items. These items are delivered by a furniture delivery company, and the fee applies only to qualifying items in your order. The delivery company will call to schedule your appointment. Standard delivery hours are between 8 AM and 5 PM, Monday through Friday, excluding holidays. Orders with multiple flat-rate truck delivery items will be shipped and delivered together.
Urban Outfitters also offers express shipping to many countries, but this is not available in Australia.
Some furniture and oversized items take 2 to 4 weeks to arrive once shipped. Made-to-order items may take additional time. Specific information regarding a furniture item's delivery time frame and method can be found on the item's product detail page.
While Urban Outfitters will endeavour to deliver your order on time, they cannot be held responsible for conditions beyond their control, such as severe weather or service interruptions. Once your order has shipped, you will receive a Shipping Confirmation email.
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Tracking orders
Urban Outfitters offers a wide range of clothing, shoes, beauty products, home decor, and furniture. The company ships its products to various countries worldwide, and you can track your order using the Urban Outfitters tracking number.
After placing your order, you will receive an order confirmation email that includes an order number. This order number can be used to track your package and check its status. You can enter the order number on the Urban Outfitters website, along with your billing zip code, to view your order and shipping details.
If you have a UO account, you can also find this information in your Order History. Additionally, Urban Outfitters provides a tracking tool on its website where you can enter your tracking number to follow the shipping process.
The format of the tracking numbers varies depending on the carrier and the shipping method. For example, the package number format is different for Colissimo in France than for Hermès in Germany.
Standard shipping typically takes 7-10 business days, while express shipping averages 5-7 business days, and rush shipping takes around 1-2 business days. Furniture and oversized items usually take 2 to 4 weeks to arrive once shipped and may require a flat-rate delivery fee.
It's important to note that Urban Outfitters cannot guarantee delivery times in cases of severe weather, service interruptions, or other unforeseen circumstances.
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Returns and exchanges
Urban Outfitters ships to over 100 countries, and customers can choose to have their items delivered by a furniture delivery company for a flat rate shipping fee. However, it is unclear whether they ship furniture to Australia.
Urban Outfitters offers returns and exchanges for unused or defective merchandise. Returns can be made by mail or in-store at any Urban Outfitters location in the US or Canada. To return an item, customers must include the packing list from the original order and place it in a securely sealed shipping container. A return fee of CA$5.00 will be deducted from the refund, and a restocking fee will be applied to most mailed returns. Returns made within 30 days of delivery will be refunded to the original form of payment, while returns made after 30 days will be refunded via an emailed merchandise credit.
It is important to note that some items, such as made-to-order furniture and sale items purchased at an additional discount, are final sale and cannot be returned or exchanged. Customers who have purchased items that fall under this category will not be eligible for a refund.
For customers in Canada, duties, taxes, and other fees assessed by the Canadian government are non-refundable. However, for those who select the Import Fees prepaid shipping method, these fees will be refunded if the item is returned.
International customers can use Borderlinx to ship their returns, which offers cheap rates and upfront shipping, tax, and duties costs.
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Frequently asked questions
Urban Outfitters ships to over 100 countries worldwide, including Australia. However, it is unclear whether their furniture range is included in this, as some items are unable to be shipped outside of the US.
Some furniture and oversized items take 2-4 weeks to arrive once shipped. Made-to-order items may take additional time.
Yes, you can track your order by entering your order number and billing zip code on the Urban Outfitters website.
