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UGG Australia ships worldwide, including to the US. However, due to trademark restrictions, any product featuring the term UGG cannot be shipped internationally. For international customers, UGG Australia operates under the brand Sheepskins Downunder. The shipping costs for international orders vary depending on the weight and destination and are calculated during checkout. International orders over $400 AUD are eligible for free shipping, while orders below $400 AUD incur a $55 AUD shipping fee. Transit times for international orders range from 5 to 10 working days after dispatch, and deliveries can be tracked online via the relevant postal carrier's website.
| Characteristics | Values |
|---|---|
| Shipping destinations | Australia and worldwide |
| Shipping costs within Australia | Free for orders over $100 AUD, $10 for orders below $100 AUD |
| Express delivery within Australia | $15 |
| Shipping costs outside Australia | Free for orders over $400 AUD, $55 AUD for orders below $400 AUD |
| Shipping times outside Australia | 5-10 working days after dispatch, may take longer due to customs clearance |
| Customs fees | Responsibility of the purchaser |
| Tracking | Available via Australia Post, Couriers Please, and Fastway |
| Transit times | Longer during peak holiday seasons |
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What You'll Learn
UGG Australia ships worldwide
For deliveries outside of Australia, UGG Australia is not responsible for any fees charged by local customs authorities. These fees are the responsibility of the purchaser. All products shipped outside of Australia have different branding and labelling to comply with international trademark laws.
UGG Australia uses a number of different couriers, including Australia Post, Couriers Please, and Fastway. Once you complete your purchase, you will receive an email confirmation with your order number. Tracking information will be emailed to you once your goods have been dispatched from the Head Office in Sydney. Please note that international postage orders may be untrackable beyond Australian borders, depending on the receiving postal company and the destination country.
Shipping costs for international orders are calculated based on weight and destination and are shown at checkout. For all international orders over $400 AUD, shipping is free. For orders below $400 AUD, a $55 AUD shipping fee applies. Transit times for orders outside of Australia are typically 5-10 working days after dispatch, but extra time may be needed for customs clearance processing.
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Shipping costs are calculated based on weight and destination
UGG Australia ships both within Australia and internationally. The company uses a number of different couriers, including Australia Post, Couriers Please, and Fastway.
For international orders, free shipping is offered for orders over $400 AUD. For orders below $400 AUD, a $55 AUD shipping fee is applied. Transit times for international orders are typically 5-10 working days after dispatch, but additional time may be required for customs clearance processing, depending on the destination country.
It's important to note that UGG Australia is not responsible for any fees charged by local customs authorities for international deliveries. These fees are the sole responsibility of the purchaser. Additionally, due to trademark restrictions, any product featuring the term "UGG" cannot be shipped internationally. For global customers, UGG Australia operates under the brand Sheepskins Downunder.
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Tracking updates can take 1-5 business days
When you order from UGG Australia, tracking updates can take 1-5 business days to show movement in the Australia Post tracking system. This is because it takes time for the shipping company to scan and update the location of your package as it moves through their network. In some cases, your goods may even arrive at your destination before the tracking system updates to show that the package has left Melbourne, Australia.
It's important to note that the delivery time for your order consists of two parts: dispatch and delivery. The dispatch time refers to the period between placing your order and its dispatch from the warehouse. This typically takes 1-3 business days, depending on the product and the volume of orders they are processing. Once your order is dispatched, the delivery time starts, and it usually takes another 1-3 business days for your order to reach you, depending on your region and the holiday season.
UGG Australia uses various couriers, including Australia Post, Couriers Please, and Fastway, to deliver your orders. Once your purchase is complete, you will receive an email confirmation with your order number. You can then use this order number to track your package on the respective courier's website. However, it's important to remember that international orders may become untrackable beyond Australian borders, depending on the receiving postal company and the destination country.
In addition to the standard delivery options, UGG Australia also offers express delivery services for a faster turnaround time. For deliveries outside of Australia, it's important to note that UGG Australia Classic is not responsible for any fees charged by local customs authorities. These fees are the sole responsibility of the purchaser. International orders over $400 AUD are eligible for free express shipping, while orders below $400 AUD incur a $55 AUD shipping fee.
If you encounter any issues with your delivery, UGG Australia is committed to working with you to ensure a favourable and fair outcome. They provide clear shipping policies and guidelines to help customers through the ordering and delivery process.
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International orders over $400 AUD receive free shipping
UGG Australia ships worldwide. International orders over $400 AUD are eligible for free shipping. This offer is only valid for Express shipping. For orders below $400 AUD, a shipping fee of $55 AUD is applied, with transit times of 5-10 working days after dispatch.
International orders may be subject to import taxes, customs fees, duties, and other charges levied by the destination country's local customs authorities. These fees are the responsibility of the purchaser. UGG Australia is not responsible for any additional fees incurred during the customs clearance process.
International postage orders may be untrackable beyond Australian borders, depending on the receiving postal company and the destination country. Tracking updates can take 1 to 5 business days to appear in the Australia Post tracking system.
Due to trademark restrictions, any product featuring the term "UGG" cannot be shipped internationally. For international customers, UGG Australia operates under the brand Sheepskins Downunder, which can be accessed at www.SheepskinsDownunder.com.
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UGG Australia is not responsible for any fees charged by customs
UGG Australia ships its products worldwide. However, due to trademark restrictions, any product featuring the term "UGG" cannot be shipped internationally. For international customers, UGG Australia operates under the brand Sheepskins Downunder.
When it comes to customs charges, UGG Australia is not responsible for any fees charged by customs. These fees are entirely the responsibility of the purchaser. Customs policies differ depending on the relevant country's laws and regulations surrounding tax and other economic factors. Unfortunately, UGG Australia cannot predict whether you will incur any customs clearance fees, but this information should be readily available via your local customs and imports department website.
It is important to note that orders shipped outside of Australia may be subject to import taxes, customs fees, and duties. These fees are outside of UGG Australia's control and are charged by the local customs authorities. The amount of these fees will depend on the destination country and the specific regulations in place. Therefore, it is recommended to contact your local customs office to find out the specific customs fees and charges that may apply to your order.
In addition to customs fees, there may be other charges associated with international orders, such as shipping fees and taxes. For example, UGG Australia charges a flat rate shipping fee for international orders, and transit times may vary depending on the destination country and any potential delays in customs clearance. It is also worth noting that UGG Australia is unable to provide refunds for shipping costs on international orders, even in cases of a change of mind.
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Frequently asked questions
Yes, UGG Australia ships worldwide, including to the US.
Shipping costs for UGG Australia are calculated based on weight and destination. For orders over $400 AUD, shipping is free. For orders below $400 AUD, a $55 AUD shipping fee applies.
Transit times for UGG Australia orders outside of Australia are typically 5-10 working days after dispatch. However, it may take longer during peak holiday and sale periods.
