Leslie Massey
Space NK is a UK-based beauty retailer that offers a wide range of makeup, skincare, hair care, and fragrance products. While Space NK does offer international shipping to some countries, there are certain restrictions on shipping to Australia. Some sources indicate that Space NK does not directly ship to Australia due to various factors, including exclusivity contracts with other retailers and country import restrictions. However, Australian customers can still purchase from Space NK by using freight forwarding services that provide a US address for shipping. These services then forward the packages to Australia, allowing customers to access Space NK products.
| Characteristics | Values |
|---|---|
| Shipping to Australia | Not available for all products |
| Shipping time | 2-4 weeks |
| Tracking | Available, but not always accurate |
| Shipping partners | Royal Mail, DHL, AusPost |
| Shipping address | Requires a US address |
| Freight forwarders | MyUS.com, others |
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What You'll Learn
Shipping times to Australia
Space NK does not ship directly to Australia. However, you can use a freight forwarding service to get a US address and ship your order there. These services then forward your order to your address in Australia. Some examples of these freight forwarding services are MyUS and UniExpress.
Shipping times for Space NK orders to Australia can vary. One customer reported that their order was shipped on November 25 and arrived on December 4, taking about 1 week to arrive. Another customer reported that their order shipped on November 29 and arrived 2 weeks later. Space NK also states that orders placed before 7 pm Monday-Thursday will be delivered the next working day, while orders placed after 7 pm Monday-Sunday, as well as orders placed on Friday, Saturday, and Sunday, will be delivered within 1 to 2 working days. During sale periods, deliveries can take up to 7 working days to arrive.
Additionally, some items cannot be shipped internationally due to legislation prohibiting the transportation of hazardous goods or country import restrictions.
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Tracking updates
Space NK provides tracking updates via email and through your Space NK account. After placing an order, you will receive a confirmation email that includes your tracking number. Once your order has been shipped, you will receive another email containing a tracking number and a tracking link. This tracking link will provide you with the latest information on your package's status.
It is important to note that tracking information can take up to 24 hours to update. Additionally, during sale periods, standard and click-and-collect deliveries can take up to 7 working days to arrive. In some cases, due to high demand and courier delays, orders may take longer than usual to arrive.
You can also track your Space NK order using third-party platforms such as 17TRACK and AfterShip. These platforms offer real-time updates and seamless tracking experiences by integrating with various carriers.
Some customers have reported that they did not receive tracking updates or that the updates were not frequent. However, their packages were eventually delivered. It is recommended to check your junk or spam email folders as well, in case the dispatch email was redirected there.
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Exclusivity agreements
Space NK does not ship directly to Australia. However, there are freight forwarding services that provide a US address to which you can ship your Space NK orders. These companies then forward the packages on to your address in Australia. This is a popular method for Australians to order from Space NK, and other US-based companies, and receive their orders.
Some items cannot be shipped to Australia due to legislation that prohibits the transportation of goods that may be considered hazardous, or due to country import restrictions. Exclusivity agreements with other companies may also prevent Space NK from shipping certain brands to Australia. For example, Mecca has an exclusive agreement to sell Drunk Elephant products in Australia.
There are also delivery delays to be expected when ordering from Space NK to Australia. Customers have reported waiting up to a month for their orders to arrive. Tracking information is not always accurate, and deliveries can arrive with little to no warning.
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Freight forwarders
Space NK does ship to Australia, but not all products are available for international shipping. To receive orders from Space NK, you must have a physical US address. Companies like MyUS.com provide US addresses to customers and also help with the international shipping process.
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Country import restrictions
Space NK does not ship directly to Australia. This is due to a variety of reasons, including exclusivity contracts with companies like Mecca, which prevent Space NK from selling certain brands to Australians, and the fact that some products cannot be shipped internationally due to legislation prohibiting the transportation of goods deemed hazardous or restricted by the importing country.
For example, Space NK does not ship Drunk Elephant products to Australia because of Mecca's exclusivity agreement with the brand. Similarly, Space NK may not ship aerosol or perfume products to Australia because flammable materials cannot be sent by air, and stores do not want to ship them by boat.
To order from Space NK and have it delivered to Australia, you need a physical US address. This can be obtained through a company like MyUS.com or a "freight forwarder." These companies provide US addresses to foreign customers for the purpose of international shipping. Once your package arrives at the US address, the company will forward it to your address in Australia. This allows Australians to buy from American online stores while living abroad.
While this method enables Australians to order from the Space NK US online store, it can still take a long time for packages to arrive. One customer reported that their order took two weeks to ship, and customer care estimated that it could take another 2-3 weeks to arrive. During sales periods, deliveries can take even longer, with some customers reporting that their orders took over a month to arrive.
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Frequently asked questions
Not all products sold by Space NK can be shipped to Australia. However, you can get any item shipped to Australia by first delivering it to a Freight Forwarder address in the US, who will then ship it to your address in Australia.
Shipping to Australia can take up to 2-3 weeks, and sometimes even longer during sales periods.
There are a number of reasons why shipping to Australia might be delayed. These include exclusivity contracts with Mecca, stock levels, customs issues, and the fact that some products can only be sent via boat due to restrictions on sending flammable materials by air.
Yes, you will receive a dispatch email and tracking link once your order has left the Space NK warehouse. However, some users have reported not receiving tracking updates after this point.
If your order doesn't arrive, you can contact Space NK customer care for an update on the delivery status.
