Leslie Massey
As of October 19, 2023, Quince does not offer international shipping outside of the United States. However, there is a separate entity called Quince Cellar that delivers within the Eastern states of Australia, including Queensland, New South Wales, and Victoria. If you live outside of these areas, you can contact Quince Cellar to inquire about shipping costs.
| Characteristics | Values |
|---|---|
| Shipping outside the US | Quince does not offer international shipping. |
| Shipping to Australia | Quince does not ship to Australia. However, Quince Cellar ships to some parts of Australia. |
| Shipping costs | Standard shipping is free. |
| Delivery time | Delivery time is typically 6-9 business days. |
| Cancelling an order | An order can be modified or cancelled as long as it has not been packed and/or shipped. |
| Returns | Returns are accepted for 365 days. |
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What You'll Learn
Quince does not offer international shipping
Unfortunately, Quince does not offer international shipping outside of the United States. This includes Guam, APO, FPO, or DPO addresses. If you are based in the US, standard shipping is always free and delivery time is typically 6-9 business days. However, Quince does offer coupons and discount codes that can be used on their website.
Quince Cellar, a branch of Quince, ships only within Australia to Queensland, New South Wales, and Victoria. Shipping costs are non-refundable, and customers are responsible for paying for their own shipping costs for returning items. If you are located outside of these areas in Australia, you can contact Quince Cellar at [email protected] to inquire about delivery to your area.
If you are interested in purchasing from Quince but are located outside of their shipping zones, there are alternative options. You can use a parcel pick-up place, such as Pembina Parcel or Mike's Parcel, that will receive your items and then bring them through customs to your door. These services charge a fee, but it may be cheaper than driving to the US border to pick up your items.
Another option is to use a courier service that offers a US shipping address, such as RunninRed for home delivery. You can purchase from US retailers and have your goods sent to this address, and they will forward your parcels to you anywhere in the world.
While Quince does not currently offer international shipping, you can stay updated by checking their website or contacting them directly.
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Quince Cellar delivers to some Australian states
It appears that there are two companies with similar names: Quince and Quince Cellar.
Quince Cellar delivers to most of Queensland, New South Wales, and Victoria in Australia. They use a variety of carriers and provide tracking information for orders. While they primarily deliver to the Eastern states, they invite customers in other states to contact them to discuss delivery options. Deliveries are typically dispatched the day after an order is placed, excluding weekends and public holidays.
On the other hand, Quince does not currently ship outside of the United States. They do not ship to Guam, APO, FPO, or DPO addresses.
In summary, while Quince Cellar delivers to select Australian states, Quince does not ship to Australia at this time.
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Contact Quince for shipping to other Australian regions
As of October 2023, Quince does not offer international shipping and does not ship outside of the United States. This includes Guam, APO, FPO, or DPO addresses.
However, for Australian customers, there is a separate website called Quince Cellar, which does ship to some regions in Australia. Specifically, they ship to most of Queensland, New South Wales, and Victoria.
If you live outside these areas, you can contact Quince Cellar at [email protected] to inquire about shipping to your region. They will be able to provide information on whether shipping to your location is possible and any associated costs.
Quince Cellar mentions that shipping to certain regions in Australia can be expensive, including the Pilbara, North Queensland, and the Northern Territory. However, they encourage customers to reach out to discuss potential options.
It is important to note that Quince Cellar's delivery policy may only apply to perishable food products and may not cover all items available on the main Quince website. Therefore, if you are interested in a specific item, it is best to contact them directly to discuss shipping options and availability for that particular product.
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Quince offers free shipping and easy returns
Quince currently does not ship outside the United States, including to Guam, APO, FPO, or DPO addresses. However, they do offer free standard shipping within the US, with a typical delivery time of 6-9 business days.
Quince also provides a free white glove service for select furniture items, which includes placement in the room of choice, assembly, and removal of packaging materials. This service includes only one delivery attempt, and additional attempts incur a fee of 15% of the total order value.
For those outside the US, there are alternative options to receive Quince products. One option is to use a parcel service that provides a US shipping address, such as Pembina Parcel, Mike's Parcel, or RunninRed, which can forward parcels internationally.
Quince also has a separate website, Quince Cellar, which currently delivers only to Queensland, New South Wales, and Victoria in Australia. They may deliver to other states in Australia if requested, but it may be expensive.
Quince offers easy returns for 365 days, but the item must be in its original condition with all tags still attached. For returns, customers can log in to their Quince account, select the relevant order, and choose the items they wish to return or replace. A confirmation email with a prepaid shipping label will be provided. Once the returned item is received, a refund or exchange will be processed. It is important to note that Quince does not offer change-of-mind refunds, but they do provide refunds or replacements for faulty or damaged products.
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Quince does not ship to Guam, APO, FPO, or DPO addresses
It seems that there are two companies with the name Quince that have different shipping policies.
Quince Cellar ships only within the Eastern states of Australia, including Queensland, New South Wales, and Victoria. However, they are willing to ship to other parts of Australia, such as the Pilbara, North Queensland, Northern Territory, South Australia, and Western Australia, if the customer covers the shipping costs.
On the other hand, Quince (without 'Cellar') does not ship outside the United States at this time. They are unable to ship to Guam, APO, FPO, or DPO addresses. This means that, unfortunately, they do not ship to Australia.
If you are based in a country that Quince does not currently ship to and would like to place an order, you can email [email protected] to inquire about alternative shipping options. Additionally, some people in Canada have used parcel pick-up places and couriers to get their items shipped from Quince to their Canadian address.
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Frequently asked questions
No, Quince does not currently ship outside of the United States. However, Quince Cellar does deliver within the Eastern states of Australia, namely Queensland, New South Wales, and Victoria.
It is unclear whether Quince plans to ship to Australia in the future. If you are based in a country that Quince does not currently ship to, you can email them to express your interest in placing an order.
Shipping costs to Australia vary depending on the area. For instance, it can be expensive to deliver to the Pilbara, North Queensland, and the Northern Territory.
Shipping to Australia typically takes between 6 and 9 business days, but it is recommended to budget a couple of extra days to account for potential delays.
