Lyla Lindsey
Loot Crate is a monthly subscription service that delivers boxes of goodies to customers. The company ships internationally, including to Australia, via RR Donnelley or DHL Service. However, some customers have reported issues with long shipping times, missing items, and poor customer service. There are also additional costs for international shipping, which can make the service expensive for Australian customers, especially with unfavourable exchange rates.
| Characteristics | Values |
|---|---|
| Shipping to Australia | Yes |
| Shipping time | 12-14 business days |
| Shipping carrier | RR Donnelley or DHL Service |
| Final delivery | Australia Post |
| Cost | $30-38 AUD per box |
| Exchange rate impact | Yes |
| Subscription options | 1-month, 3-month, 12-month plans |
| Cancellation | Easy, via online account |
| COVID-19 delays | Possible |
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What You'll Learn
Loot Crate ships to Australia via Australia Post
Loot Crate is a monthly subscription service that delivers boxes of goodies to customers. The company ships internationally to several countries, including Australia.
International orders are shipped via RR Donnelley or DHL Service and delivered by the destination country's postal service. In the case of Australia, that would be Australia Post.
While Loot Crate does ship to Australia, there are some drawbacks and challenges that Australian customers should be aware of. One of the main issues is the cost. With the addition of shipping fees, the price of a Loot Crate box can be quite high for Australian customers, ranging from around $30 to over $100 AUD per month, depending on exchange rates and shipping costs.
There have also been reports of delays in shipping to Australia, with some customers complaining about long wait times and a lack of communication from Loot Crate. The COVID-19 pandemic has also impacted import and transit times, causing additional delays for international shipments.
Australian customers considering Loot Crate should be mindful of these potential issues and keep track of their shipments to ensure timely delivery. While Loot Crate does ship to Australia via Australia Post, the high costs and potential delays may impact the overall customer experience.
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International orders can take 12-14 business days to arrive
Loot Crate offers international shipping to several countries, including Australia. International orders are shipped via RR Donnelley or DHL Service and delivered by the destination country's postal service. In the case of Australia, that would be Australia Post.
It is important to note that import and transit times have been affected by COVID-19, and some crates may be delayed by a few extra weeks. Loot Crate has also acknowledged shipping delays and provided updates on their website.
While Loot Crate does ship internationally, including to Australia, there have been some mixed reviews regarding the timeliness of deliveries. Some customers have reported significant delays, with orders taking several months to arrive or not being received at all. Others have mentioned issues with customer support and difficulty obtaining refunds for delayed or missing orders.
The cost of international shipping to Australia also impacts the overall value proposition of Loot Crate. With additional shipping costs, the total expense can be around $30-$38 AUD per box, which some customers have deemed not worth the price.
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Loot Crate is a monthly subscription service
Loot Crate's monthly subscription service is a recurring plan, meaning customers will be billed and receive crates every billing cycle unless they cancel. The billing cycle varies depending on the subscription plan chosen: a 1-month plan means billing and delivery occur monthly, a 3-month plan means every 3 months, and so on. Loot Crate accepts various payment methods, including Visa, Mastercard, American Express, and more.
The company offers its services in numerous countries, including the United States, Argentina, Australia, Austria, Belgium, Canada, and many others. International orders are shipped via RR Donnelley or DHL Service and delivered by the destination country's postal service. For example, orders to Australia are delivered via Australia Post.
Loot Crate's international shipping times may vary. Typically, international subscribers can expect their packages to arrive within 12-14 business days from the second scan of their tracking number, excluding holidays and weekends. However, COVID-19 has impacted import and transit times, causing some crates to be delayed by a few extra weeks.
The appeal of Loot Crate's subscription service is the convenience of receiving a curated selection of items aligned with one's interests. However, some customers have expressed concerns about the value proposition, especially when considering international shipping costs. Reviews suggest that the quality of items has varied over time, with some feeling that the boxes contain too much "junk" and not enough recognisable brands or valuable items.
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Loot Crate deliveries to Australia can be expensive
Loot Crate delivers to Australia, but some customers have reported that the delivery costs make the service too expensive.
Loot Crate is a monthly subscription service that delivers boxes of "goodies" to customers. The company ships internationally to several countries, including Australia. However, some customers have complained about the high costs of international shipping, which can add significantly to the overall cost of the service. For example, one customer reported that they were charged around $38 AUD for the February box, which they felt was not worth the price. Another customer mentioned that the weak Australian dollar made the subscription too expensive, with costs exceeding $100 AUD per month.
In addition to the high shipping costs, some customers have also reported issues with the quality and value of the items received. Some have complained that the boxes contain mostly “junk” or low-quality items, with only a few good items. There have also been reports of long shipping delays, with some customers waiting several months to receive their orders. In some cases, customers have reported never receiving their orders or refunds, even after repeated attempts to contact Loot Crate's customer support.
Given these issues, potential customers in Australia should carefully consider the potential costs and risks associated with subscribing to Loot Crate. While the service may be appealing, the high shipping costs and other problems could make it an expensive and frustrating experience. It may be more cost-effective to purchase similar items locally or wait for a more favorable exchange rate before subscribing.
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Loot Crate has received negative reviews for delayed deliveries and poor customer service
Loot Crate has received numerous negative reviews online, with customers reporting delayed deliveries and poor customer service. Many customers have complained that their orders have been significantly delayed, with some reporting that they have waited several months or even years for their crates to arrive. In some cases, customers have claimed that their orders were cancelled without their consent or that they never received their orders at all.
There have also been numerous complaints about Loot Crate's customer service. Customers have reported difficulty cancelling their subscriptions, with some claiming that they continued to be charged even after cancelling. Others have reported issues with missing or incorrect items in their crates and have been unable to obtain refunds or replacements from Loot Crate. Some customers have also complained about the quality of the items they received, stating that they were not worth the price they paid.
The ongoing COVID-19 pandemic has likely contributed to some of the reported delivery delays, as Loot Crate has posted notices on its website informing customers of potential delays due to the impact of COVID-19 on import and transit times. However, even accounting for pandemic-related delays, many customers have expressed frustration with the lack of communication and prolonged delays they have experienced.
Loot Crate offers international shipping to various countries, including Australia. For international subscribers, Loot Crate states that packages should typically arrive within 12-14 business days from the day of the second scan on the tracking number, excluding holidays and weekends. However, it is important to note that international orders may be subject to duties and taxes, and delivery times may vary depending on customs clearance in the destination country.
While some customers have expressed satisfaction with their purchases, the majority of recent reviews for Loot Crate are negative, with many customers reporting issues with delayed deliveries, poor customer service, and a decline in the quality of items offered. As a result, some reviewers have warned others to avoid purchasing from Loot Crate or to expect potential delays and issues with their orders.
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Frequently asked questions
Yes, Loot Crate ships to Australia.
The cost of a Loot Crate subscription in Australia varies depending on the exchange rate, but it is usually around $30 AUD per month.
International orders are typically delivered within 12-14 business days, excluding holidays and weekends. However, due to COVID-19, some crates may be delayed by a few extra weeks.
If your crate is missing an item or is damaged, you can contact Loot Crate's customer support team for assistance.
