Leslie Massey
iHerb is a US-based company that ships products to over 180 countries worldwide, including Australia. The company has been operating for over 20 years and has a strong reputation for delivering products to its customers. iHerb offers a wide range of products, including supplements, organic products, and vitamins, which may be cheaper than buying from local Australian stores. iHerb provides free shipping on orders over AU$80 and uses various shipping carriers, including Australia Post, to deliver to Australian customers. The estimated delivery time to Australia is between 6 and 13 days, with some customers reporting receiving their orders within a week.
| Characteristics | Values |
|---|---|
| Shipping Carriers | Australia Post, DAI Post, Aramex, UPS, DHL Express |
| Shipping Cost | Free for orders over AU$80.00, AU$15 for orders under AU$80.00 |
| Shipping Time | 5-10 days on average |
| Payment Currency | AUD |
| Import Taxes, Customs Duties, and/or Brokerage Fees | May apply and are separate from shipping fees |
| Customs Prohibited Products | Supplements containing hemp oil, egg yolks, dairy, MSM, DHEA, bee pollen, bee pollen powder, banana, Hoodia, Kava, Camu Camu powder, Cordyceps powder, products with hormones such as Pregnenolone, HGH, or 7-Keto |
| GST | 10% tax on all imported goods valued at $100 or more |
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What You'll Learn
Shipping costs and times
IHerb ships to over 180 countries, including Australia, and has been delivering to customers worldwide since 1996. The company has fulfilment centres in the US and internationally, in South Korea and Hong Kong.
IHerb offers free shipping to Australia on orders over AU$80. Orders under this amount will cost around AU$15 to ship.
The average shipping time to Australia is between 6 and 10 days, with some customers reporting deliveries in around 7 days. iHerb provides an estimated delivery date, but deliveries often arrive sooner.
Some customers have reported receiving their orders within a week, with one saying their iHerb orders were "quicker than some Aussie sellers".
IHerb uses a range of shipping carriers in Australia, including Australia Post, DAI Post, and Aramex. When selecting the Global Delivery with tracking service, iHerb automatically chooses the quickest, most cost-effective shipping carrier.
It's important to note that orders may be subject to longer transit times due to unforeseen circumstances such as air freight delays or customs holds.
Additionally, customers may need to pay import taxes, customs duties, and/or a brokerage (handling) fee for their orders. These charges are separate from the shipping fee and will be billed directly by the chosen carrier.
As of July 1, 2018, a 10% Goods and Services Tax (GST) is applied to all imported goods to Australia.
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Import taxes and duties
IHerb ships orders internationally from its warehouses to various countries, including Australia, via air freight. However, customers may have to pay import taxes, customs duties, and/or a brokerage (handling) fee for their orders. These charges are separate from the shipping fee and will be billed directly by the chosen carrier. The exact amount of such fees is determined by the local customs laws of the destination country.
In the case of Australia, due to fluctuations in the exchange rate, orders with values close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date. It is recommended that customers check with their local customs office to see if the items can be imported and if any additional licenses or permits are required. Starting July 1, 2018, the Goods and Services Tax (GST) was applied to any imported goods to Australia. The GST includes a 10% tax on the retail price of all imported goods valued at $1000 Australian Dollars or less.
IHerb offers a Prepaid Duties & Taxes shipping option, also known as 'DDP' (Delivered Duties Paid), where all the import taxes will be included when placing the order, and no further payments will be required at the time of delivery. This option also allows for faster customs clearance.
It is important to note that certain substances are not allowed to be imported into Australia, including supplements containing hemp oil, egg yolks, dairy, MSM, DHEA, bee pollen, banana, Hoodia, Kava, Camu Camu powder, and products with hormones.
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Prohibited products
IHerb ships to over 180 countries, including Australia, and has three US fulfilment centres and two international ones. The company respects Australian government regulations and attempts to block Customs-prohibited products from its site. However, it is the customer's responsibility to check with their local customs office to see if they can import the items they wish to order and if any additional licenses or permits are required.
The following substances are prohibited from being imported into Australia: supplements containing hemp oil, egg yolks, dairy, MSM, DHEA, bee pollen (including bee pollen powder), banana, Hoodia, Kava, Camu Camu powder, Cordyceps powder, and products with hormones such as Pregnenolone, HGH or 7-Keto.
Additionally, customers should be aware that they may have to pay import taxes, customs duties, and/or a brokerage (handling) fee for their order. These charges are separate from the shipping fee, and the customer will be billed directly from their chosen carrier.
From July 1, 2018, a 10% goods and services tax (GST) has been applied to all imported goods to Australia valued at AUD$1000 or less.
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Tracking orders
IHerb ships to over 180 countries, including Australia. When shipping to Australia, iHerb automatically chooses the quickest, most cost-effective shipping carriers available, including Australia Post, DAI Post, and Aramex.
The estimated delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit times caused by air freight delay, customs hold, or any other unforeseen complications outside of iHerb's control.
You can track your iHerb order by using the tracking number provided. The tracking number will update when the order arrives in Australia. According to a customer review, the delivery time usually takes 5-8 business days.
Please note that Global Air Delivery does not accept PO Box or Parcel Locker addresses. Also, due to fluctuations in the exchange rate, orders with values very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Additionally, certain substances are not allowed to be imported into Australia, including supplements containing hemp oil, egg yolks, dairy, MSM, DHEA, bee pollen, and some products containing enzymes. An import permit may be required for certain items, such as dried beans, lentils, pet products, and rice. Any product in powdered form may cause customs to quarantine an order or assess extra fees.
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Product availability
IHerb ships to over 180 countries, including Australia, and has been serving customers worldwide since 1996. The company has fulfilment centres in the US and internationally, in South Korea and Hong Kong.
IHerb has an Australian version of its online store, with products listed in Australian dollars. The company offers free shipping on orders over AU$80, while orders under this amount cost around AU$15 to ship. iHerb uses a number of different shipping carriers in Australia, including Australia Post, DAI Post, and Aramex. The company also supports Australian Parcel Lockers, but only when Australia Post is selected at checkout.
IHerb offers a wide range of products, including supplements, organic products, vitamins, skincare, hair care, and makeup. The company has a good reputation for its fast shipping, with orders often delivered within 5-8 business days, and sometimes even sooner. However, shipping times can vary, with some customers reporting delivery times of around two weeks.
IHerb respects Australian government rules and regulations and attempts to block Customs-prohibited products from its site. However, certain substances are not allowed to be imported into Australia, including supplements containing hemp oil, egg yolks, dairy, MSM, DHEA, bee pollen, banana, Hoodia, Kava, and products with hormones. Customers may also have to pay import taxes, customs duties, and/or a brokerage (handling) fee for their orders, billed directly by the carrier.
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Frequently asked questions
Yes, iHerb ships to Australia.
The estimated shipping time to Australia is between 6 and 13 days, with some customers reporting delivery within 7 days.
Shipping is free for orders over AU$80.00. Orders under $80 will cost around $15 to ship.
iHerb offers a wide range of supplements, organic products, and vitamins that may not be easily found in Australia, such as the Nordic Naturals Omega 3 high-strength version.
