Lexi Webster
Good American is an American clothing brand that offers international shipping to countries like Canada, the UK, and Australia. However, several reviews have criticized the brand for its slow processing and shipping times, with some customers in Australia reporting that they received their orders within four weeks. There are alternative shipping options available for customers in Australia, such as freight forwarding services, which include Shipito, MyUS, ShipBob, ShopMate, and more. These services offer various benefits, including low shipping rates, fast delivery, and duty-free shopping.
| Characteristics | Values |
|---|---|
| Shipping to Australia | Yes, Good American offers international shipping |
| Shipping time | 14-20 days for free shipping, 4-7 business days for paid shipping ($10), 2 days for express shipping ($28) |
| Customer service | Poor |
| Shipping partners | DHL, UPS, USPS, FedEx |
| GST | 10% on low-value goods (less than $1000) |
| Freight-forwarding services | Shipito, MyUS, ShipBob, ShopMate, US to Oz |
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What You'll Learn
Good American does ship to Australia
As of May 30, 2022, Good American offered international shipping policies, including to Australia. However, some customers have complained about lengthy processing and shipping times, as well as poor customer service. For example, one customer who paid for express shipping to Australia (advertised as 5 days) had to wait four weeks to receive their order and was still charged for express shipping. Another customer complained about the lack of a refund policy, stating that Good American only offers store credit and that there is a fee for credit card refunds.
There are alternative options for shipping goods from the US to Australia. For example, customers in Australia can use a free US mailing address service such as Shipito to shop from US retailers and then forward their purchases to their home address. MyUS is another service that offers low shipping rates and efficient delivery services to Australia, including through Australia Post.
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Shipping options include USPS, UPS, FedEx, and DHL
Good American offers international shipping to Australia. When shipping to Australia from the US, there are several courier options to choose from, including USPS, UPS, FedEx, and DHL. These four couriers are reliable and can deliver packages to Australia within a few days.
USPS is a good option for those who want the cheapest shipping option and are not in a rush to receive their packages. However, one drawback is that packages are transferred to Australia Post once they arrive in Australia, which means that the original USPS tracking number will no longer work. This can add a few extra delivery days due to the transfer process.
UPS and FedEx are also good options for shipping to Australia, as they offer guaranteed delivery times and reliable package tracking from pickup to delivery. Unlike USPS, packages are not transferred to Australia Post, so there is no change in custody.
DHL Express and FedEx Priority are shipping methods offered by MyUS, a company that specialises in shipping American products to Australia. MyUS offers duty-free shopping on shipments with a total declared value of less than 1,000 AUD. With DHL Express or FedEx Priority, purchases can be delivered to most Australian cities in as little as three days.
Overall, when shipping to Australia, it is important to consider factors such as cost, delivery time, and reliability when choosing between USPS, UPS, FedEx, and DHL. Each courier has its own advantages and disadvantages, so it is essential to select the one that best suits your specific needs.
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Packages can take a few weeks to arrive
When shipping from the US to Australia, packages can take a few weeks to arrive due to various factors, including the chosen courier service, customs clearance, and the specific origin and destination of the package.
The time it takes for a package to be delivered from the US to Australia depends significantly on the courier service used. Some popular options include USPS, UPS, FedEx, and DHL. Each courier offers different delivery speeds, with DHL Express and FedEx Priority being the fastest options, delivering to most Australian cities in as little as three to seven days. However, USPS, the most economical option, may take longer, with an average delivery time of around two to three weeks.
Customs clearance can also cause delays in delivery times. All packages entering Australia are subject to customs inspection and clearance, which can take up to a few weeks. Additionally, packages may be randomly selected for additional customs checks, causing further delays of up to four weeks. It is important to ensure that the proper documentation and tariff codes are provided to avoid unnecessary delays during customs clearance.
Furthermore, the specific origin and destination of the package within the US and Australia can impact delivery times. For example, a package originating from the west coast of the US and destined for a major city on the east coast of Australia, such as Sydney or Melbourne, may arrive faster than a package travelling between more remote locations.
To ensure timely delivery, it is recommended to use a reputable courier service, provide accurate documentation, and allow for potential delays due to customs clearance and the specific origin and destination of the package. By considering these factors, customers can better manage their expectations and plan accordingly when shipping from the US to Australia.
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Customs and handling time can cause delays
Customs and handling times can cause significant delays in the shipping process. International shipping is subject to the customs regulations and procedures imposed by the destination country. Customs clearance delays can occur due to various reasons, including incomplete documentation, regulatory issues, inspections, and high volumes during peak periods.
One of the primary reasons for customs delays is errors or discrepancies in documentation. It is crucial to ensure that all shipping documents are accurate, consistent, and complete. Inaccurate or missing information can prolong the processing time during customs clearance. This includes ensuring that product descriptions, quantities, and values are correct and consistent across all documents.
Additionally, customs authorities may conduct a valuation review to verify the declared value of the shipment. They may request supporting documents, such as invoices or contracts, which can extend the clearance time. Delays can also occur if duties and taxes haven't been paid or if there are issues with the valuation of goods. Shipping restricted or prohibited items without proper documentation can result in significant interruptions or even seizure of goods.
Furthermore, the complexity of regulations across different countries can contribute to customs delays. Understanding the destination country's import regulations, restrictions, and required documentation is essential. This includes permits, licenses, or certificates that may be required for certain types of goods.
To mitigate customs delays, it is recommended to work with experienced freight forwarders or customs brokers who can help navigate the complex customs clearance process. They can assist in preparing and submitting error-free documentation, ensuring compliance with regulations, and liaising with customs officials to resolve any issues promptly.
When shipping to Australia from the US, it is important to be aware of the additional time required for customs and handling. Australia has more rules and regulations than many other countries, which can make the shipping process time-consuming and costly. Utilizing reliable couriers such as UPS, FedEx, and DHL can help ensure quicker delivery times and reduce potential delays.
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MyUS and Shipito are freight-forwarding alternatives
MyUS is a freight-forwarding service that ships American products to Australia. They offer low shipping rates and efficient delivery services, including the option to use Australia Post as a carrier. MyUS also provides a currency conversion tool to simplify the process of converting AUD to USD. Reviews for MyUS are mixed, with some customers praising the company for its reliability, honesty, and convenience, while others complain about expensive shipping rates and hidden fees.
MyUS offers a 30-day free Premium trial, after which the membership renews at $9.99 per month. They also provide duty-free shopping on shipments with a total declared value of less than 1,000 AUD. However, GST is still applicable on low-value goods imported into Australia, and MyUS has been known to charge more than the declared customs value.
Shipito is another freight-forwarding service that allows individuals to shop from US retailers and ship their purchases to Australia. Signing up for a Shipito membership provides individuals with a US-based address, which can be used as the delivery address at checkout. Shipito offers multilingual customer support and the ability to combine packages into one box to save up to 80% on shipping. Reviews for Shipito are generally positive, with customers praising the service for its fast delivery, convenience, and ease of use.
Both MyUS and Shipito are viable options for freight-forwarding services, offering benefits such as low shipping rates, duty-free shopping, and efficient delivery. However, it is important to consider the mixed reviews for MyUS, with some customers reporting issues with expensive shipping, hidden fees, and poor customer support. It is always recommended to research multiple options and read reviews before choosing a freight-forwarding service to ensure the best value and experience.
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Frequently asked questions
Yes, Good American does offer international shipping to Australia.
Good American offers an option to pay $28 for 2-day shipping, $10 shipping for orders to arrive in 4-7 business days, and free shipping which takes 14-20 days.
GST is applied to goods less than $1000 imported into Australia. The cost of GST is 10% of the total cost of the item, shipping fees, local taxes, and freight charges.
Other companies that ship to Australia include ShipBob, Shipito, MyUS, USPS, UPS, FedEx, and DHL.
