Fedex's International Reach: Delivering To Austria And Beyond

FedEx provides a range of shipping services to customers in Austria, including international shipping to destinations such as the USA. The company offers fast, flexible, and reliable services with logistical expertise to meet the needs of businesses. FedEx's website provides information on shipping rates, surcharges, and transit times for shipments within Austria and internationally. The company also offers a Small Business Hub with resources to help small businesses with their shipping needs. Overall, FedEx appears to be a viable option for individuals and businesses looking to ship goods to and from Austria.

Shipping rates and tariffs

FedEx offers competitive rates for its services, catering to various shipment needs, including heavy or lightweight, urgent or less time-sensitive deliveries. Their rates and surcharges are subject to change and are effective from 6 January 2025.

Value-Added Services and Surcharges

FedEx's value-added services allow customers to customise their shipping experience. These services may incur additional charges on top of the standard transportation costs. For instance, the Additional Handling Surcharge (AHS) has been updated to €36 per package for packages weighing more than 31kg. This charge is necessary to prevent damage to other packages and ensure the safety of FedEx employees.

Maximum Allowable Dimensions

FedEx has specified maximum allowable dimensions for parcels (274cm on the longest side or 420cm in length and girth) and freight (302cm on the longest side). Shipments exceeding these limits may be refused, and other dimension-based surcharges may apply.

Dangerous Goods

FedEx has introduced surcharges for dangerous goods transported via FedEx Regional Economy and FedEx Regional Economy Freight.

Extended Area Service

Shipments to remote or less accessible locations are subject to Out-of-Pickup-Area (OPA) or Out-of-Delivery-Area (ODA) surcharges. The postal codes for these surcharges are updated periodically.

Ancillary Clearance Services

From early 2025, a new charge called the Disbursement Forwarding Fee will be introduced. This fee of €18.00 or 2.5% of the Duties and Taxes (D&T) amount, whichever is higher, will apply when a third-party payor outside the destination country or territory is selected for D&T.

FedEx reserves the right to amend rates, surcharges, transit times, and zones as necessary and may modify or discontinue services without notice.

Tracking your parcel

Yes, FedEx delivers to Austria. You can track your FedEx parcel to Austria in several ways. Firstly, you can enter your tracking number or reference number on the FedEx website. Here, you can also add your shipments to your watch list and view them directly from the homepage without logging in. If you have multiple tracking numbers (up to 30), you can enter them all at once to manage your shipments.

You can also log in to FedEx Tracking with your ID and password to get intelligent insights into all your shipments and enjoy a customised, in-depth tracking experience. Customisation features include enhanced visibility with a detailed view of all shipments, a choice of notification options, and the ability to get essential insights with a customised report.

Another option is to use the FedEx Mobile App to receive updates on the go, allowing you to stay on top of your shipments 24/7 from any location. This includes automatic alerts and barcode scanning.

Finally, you can get picture proof of delivery for residential shipments released without a signature in Europe, the US, and Canada. When creating your shipment, select the Non-Signature Required option. Your FedEx driver will then take a picture of your package at the delivery site, which will automatically sync to your tracking number. You can view the picture by tracking it within advanced tracking and the mobile app, or by signing up for notifications, which will include the picture.

Shipping to the USA

When shipping to the USA, there are a few things to keep in mind to ensure a smooth process. Firstly, it is important to be aware of the specific requirements and regulations for the particular state and type of goods being shipped. FedEx provides support with the necessary paperwork, customs, and any other complexities that may arise during the shipping process.

FedEx offers a range of shipping services tailored to meet your specific needs. Whether you require speed, flexibility, or cost-effectiveness, FedEx has a solution. For instance, if you are looking to ship documents, packages, or heavy shipments, FedEx's international shipping services can accommodate your requirements. They also provide industry-specific solutions, ensuring that your goods are transported with the necessary speed, temperature control, or any other unique requirements.

To ensure an efficient shipping experience, FedEx provides a variety of tools and resources. These include shipping management tools such as the FedEx Ship Manager™, which offers features such as batch shipping and one-click printing. Additionally, FedEx's seasonal operating schedule and shipping tips can help you optimise your pick-ups and deliveries, especially during peak seasons. You can also take advantage of their Small Business Hub, which offers valuable insights and information to support your business needs.

When it comes to rates and transit times, FedEx makes it easy to calculate the right service and price for your shipment. With their online tools, you can quickly determine the cost and expected delivery time for your package. FedEx also provides guidance on packaging, ensuring your shipment remains safe and secure during transit. By choosing FedEx, you can have peace of mind knowing that your shipment to the USA is in capable hands.

FedEx customer service

FedEx offers a wide range of services to its customers in Austria. These services are designed to be fast, flexible, and reliable, catering to the unique needs of each business.

For those looking to ship internationally, FedEx provides a seamless experience with its global services covering documents, packages, and heavy shipments. The company also offers tailored solutions for shipments that require special handling, such as dangerous goods, return shipments, and e-commerce-related needs.

The Small Business Hub on the FedEx website is a valuable resource for small businesses, offering insights and information to help them adapt and thrive. Additionally, the New Customer Centre guides new customers through the ins and outs of shipping with FedEx, ensuring a smooth and efficient experience.

To make shipping even more convenient, FedEx provides a variety of tools and resources, including the FedEx Ship Manager™ and the Sustainability Insights tool. The former helps businesses with e-commerce, batch shipping, and one-click printing, while the latter assists in managing carbon footprints and making informed shipping decisions.

For customers shipping to the USA, FedEx offers a hassle-free, flexible, and simple experience. With over 22,000 pickup points across the USA, FedEx ensures that up to 90% of the population lives within five miles of a FedEx retail hold location. The company also provides advanced shipping tools to simplify the process, from preparing customs paperwork to choosing the right delivery option.

Overall, FedEx customer service in Austria is committed to providing efficient, tailored solutions to meet the diverse needs of its customers, ensuring that their shipments reach their destinations on time and without hassle.

Shipping tools and packaging

Carton clamps:

These are practical packaging tools that help keep filling cartons secure. By applying carton clips, you can prevent the carton flaps from getting in the way, allowing for quicker and more efficient packing.

Cutter knife:

A cutter knife is a versatile packaging tool that comes in handy when packing and sending parcels. It can be used for various tasks, such as cutting through packaging materials or opening boxes.

Adhesive tape and hand dispenser:

Adhesive tape is essential for sealing boxes and securing packaging. A hand dispenser for adhesive tape makes the process easier and faster. It allows for smooth application and cutting of the tape, saving time and effort.

Strapping tapes and tools:

If you use strapping tapes to secure your shipments, it is crucial to have a strap tensioner and fastening sleeves. These tools help tighten the straps and prevent them from loosening or breaking during transit, ensuring your deliveries arrive safely.

Boxes and envelopes:

Choosing the right box or envelope for your shipment is vital. Standard corrugated boxes come in various sizes and are suitable for most items. For shipping documents, you can use packing list envelopes that can be enclosed within the package.

Protective packaging:

To ensure the safety of fragile items during transit, consider using protective packaging solutions such as bubble wrap, foam sheets, or foam pouches. These materials cushion and protect fragile items from potential damage.

Stretch wrap:

Stretch wrap is a versatile packaging material that can be used to secure and stabilise shipments. It is often used for palletised goods, helping to keep the items in place and providing some protection against damage.

Shipping tape and tape dispenser:

A good-quality shipping tape is essential for sealing boxes securely. Look for strong and durable options, such as heavy-duty packaging tape. A tape dispenser makes the process easier, allowing for efficient sealing of multiple boxes.

Packaging accessories:

Don't forget the small but essential packaging accessories, such as packaging straps, edge and corner protection, and cardboard stools or pallets. These accessories help enhance the security and stability of your shipments.

By utilising these shipping tools and packaging options, you can ensure that your goods are properly secured and protected during transit, arriving safely at their destination in Austria.

Frequently asked questions