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Diamondback Bicycles, a company with roots in the BMX world, offers a range of performance bicycles for riders at every level. While Diamondback does not offer international shipping on purchases through their website, they have launched a Cross-Border international shipping program that delivers bikes to over 100 countries, including Australia. Customers can also use package forwarders like MyUS to ship Diamondback bicycles to Australia.
| Characteristics | Values |
|---|---|
| Shipping to Australia | Yes, Diamondback ships to Australia, but not directly. |
| Shipping carrier | MyUS is recommended by Borderoo. |
| Shipping time | 1-12 days, excluding processing time and delivery to the carrier. |
| Shipping costs | Weight-based pricing. |
| Returns | MyUS will process returns for damaged or incorrect items. |
| Customs | MyUS will notify you if your purchases arrive damaged at their facility. |
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What You'll Learn
Diamondback does not offer international shipping to every country
Diamondback is a US-based company that designs and manufactures performance bicycles for riders of all levels. While they do offer international shipping, it is not available for every country.
In 2017, Diamondback introduced its Cross Border international shipping program, which allows customers from over 100 countries to order their tri bikes, specifically the Andean and Serios models, directly online. These bikes are designed by the award-winning Kevin Quan Studios and are known for their performance and design. The Andean model, in particular, has gained attention for its impressive wind tunnel results and victories in Ironman races.
However, it is important to note that Diamondback's international shipping options may vary depending on the region and the specific website you are purchasing from. For example, as of 2021, Diamondback's USA Online Store may not offer international shipping to every country. In such cases, customers are advised to use a package forwarder like MyUS, which allows them to ship Diamondback products to any country or region in the world, including Australia.
MyUS offers weight-based pricing, so customers can know the exact shipping cost before purchasing from Diamondback. Additionally, MyUS provides a concierge service that can assist with placing orders and processing returns if needed. It is recommended to consider the additional time required for the package to be processed by MyUS, which can take 1-2 days excluding weekends and holidays.
Therefore, while Diamondback does offer international shipping, it may not be directly available for certain countries. Using a package forwarder like MyUS can be a viable solution to obtain Diamondback products in regions where direct international shipping is not offered.
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Diamondback tri bikes are available in over 100 countries
Diamondback tri bikes are now available in over 100 countries worldwide, including Australia. This is thanks to the brand's Cross Border international shipping program, which was introduced in 2017.
Previously, Diamondback did not offer international shipping, and customers were unable to purchase bikes directly from the Diamondback website outside of the US. However, it was possible to buy Diamondback bikes from third-party retailers, such as BigW in Australia.
Now, with the Cross Border program, customers can order Diamondback tri bikes, including the Andean and Serios models, direct from the company's Custom Studio online. The bikes are delivered 95% assembled, with the necessary tools and support provided to complete the build.
The program includes international shipping to key markets such as Germany, Austria, France, Belgium, and Australia, with plans to expand further. This expansion is driven by the significant demand for Diamondback bikes in these markets, particularly the Andean model, which gained attention at the IRONMAN World Championship in Kona.
To ensure a smooth international shopping experience, Diamondback partners with package forwarders like MyUS, who handle the shipping process and provide transparent pricing. This allows customers to know the exact shipping costs before making a purchase, and receive their orders within a reasonable timeframe.
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Use a package forwarder to ship Diamondback to Australia
Diamondback does not offer international shipping from diamondback.com. However, you can use a package forwarder to ship Diamondback products to Australia.
Package forwarding services give you a local address in the US, which you can use to receive packages from Diamondback. After receiving your package, the forwarding company will ship it to your address in Australia.
- Shipping costs: Package forwarders can help you save on shipping costs by consolidating multiple packages into one box. However, you may have to pay additional fees, such as fuel surcharges or taxes, which may not be clearly outlined upfront.
- Repackaging: Some forwarders will not repackage items that are oversized, fragile, or packed in special packaging. This may affect your shipping costs.
- Payment and purchasing: If the forwarder's warehouse is in a US state with sales tax, this will be added to the cost of your item. Some forwarders will also charge a percentage of the item's cost if they are purchasing it on your behalf.
- Insurance: Consider insuring the value of your package in case of damage or theft. Some providers include insurance automatically, while others offer it as an additional service.
- Special requests: You may be able to request special packaging or gift wrapping for an additional fee.
Some popular package forwarders that ship from the US to Australia include ShopMate, AUSFF, and Buy&Ship. These companies offer various services, such as discounted shipping rates, consolidation, and priority shipping for time-sensitive items.
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$30.73 $52.99
MyUS is a recommended package forwarder
Diamondback does not offer international shipping on purchases through their website, diamondback.com. However, MyUS, a package forwarding service, can help you get Diamondback products delivered to your home in Australia.
MyUS also stands out for its fast shipping. Most packages are delivered within 2 to 4 days of leaving the MyUS facility, ensuring that you receive your orders promptly. The company is highly regarded for its reliability, honesty, and convenience. Testimonials from satisfied customers praise the ease of use of the MyUS website and the quick response times to any queries.
To start using MyUS, simply register for a package forwarding service and obtain a US address. This address can then be used for shopping at US stores that don't typically ship to Australia. MyUS will forward your packages to your home in Australia, making it a convenient and cost-effective solution for accessing international brands and stores.
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Diamondback bikes are available in Australian shops
Diamondback Bicycles, a company with roots in the BMX world, has been around since 1978. They design and build performance bicycles for riders of all levels. While Diamondback does not offer international shipping from their US website, their Cross Border program delivers bikes to over 100 countries, including Australia. This means that Diamondback bikes are available in Australia, either through the Cross Border program or through local shops.
If you are interested in purchasing a Diamondback bike and having it shipped to Australia, you can do so through a package forwarder like MyUS. MyUS has been recommended by Borderoo, a site that provides information on international shipping. MyUS offers weight-based pricing, so you can know the exact shipping cost before purchasing your bike from Diamondback. After placing your order with Diamondback, your bike will be shipped to the package forwarder, who will then forward it to your address in Australia. This process can take 1-12 days, depending on the shipping method selected.
In addition to the Cross Border program, Diamondback bikes are also available in some Australian shops. For example, Big W offers the Diamondback Overdrive, although the quality may differ from the US models. You can also check with local bike shops or retailers to see if they carry Diamondback bikes or can special order them for you.
Overall, while Diamondback does not offer direct international shipping from their US website, there are still options for purchasing their bikes in Australia. Whether through the Cross Border program or local shops, you can get your hands on a Diamondback bike to enjoy the roads and trails of Australia.
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Frequently asked questions
Diamondback offers international shipping to over 100 countries, including Australia.
You can ship Diamondback products to Australia by using a package forwarder like MyUS. After your order arrives at MyUS, they will process your order and then ship it to you within 1-12 days.
Diamondback offers international shipping for its tri bikes, the Andean and Serios models, which can be ordered online through the Custom Studio platform.
