Leslie Massey
COS offers a variety of delivery options, including Standard and Express Delivery, with varying costs and delivery times. While COS delivers to all states in the US, it is unclear if they offer international shipping to countries like Australia. Some sources indicate that COS does not provide international shipping. However, if you're located outside your country of residence, you can change the shipping country and provide a local delivery address. Additionally, you can use package forwarding services like MyUS to ship COS products internationally to Australia.
| Characteristics | Values |
|---|---|
| Shipping to Australia | No direct international shipping available |
| Alternative Shipping Method | Package forwarders like MyUS.com |
| Shipping Time | 1-12 days depending on the shipping method |
| Shipping Cost | Weight-based pricing |
| Payment Methods | MasterCard, VISA, VISA Electron, Apple Pay, Google Pay, and PayPal |
| Cancellation Policy | Very limited time frame to amend or cancel |
| Return Policy | 14 days |
| Customer Service | Email: [email protected]; Phone: +1 855 842 1818 |
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What You'll Learn
COS shipping to Australia via MyUS
While COS does deliver to all states, it is unclear if they ship to Australia as there is no mention of it on their website. However, you can use MyUS to ship your COS purchases to Australia.
MyUS offers a variety of shipping options to Australia, including economy or budget shipping and express shipping. Economy shipping typically takes 4 to 10 business days, while express shipping can be as quick as 1-4 business days. MyUS has partnerships with major global carriers, including Aramex, DHL, FedEx, and UPS, which allow them to offer exclusive low rates and fast delivery times.
As a MyUS member, you can choose your preferred carrier and delivery time for each shipment. You can also take advantage of their package consolidation services, which can reduce international shipping rates by up to 80%. MyUS members also pay zero US sales tax and only pay for shipping by package weight, with no extra fees or hidden costs.
To use MyUS, you can shop directly from US stores using your MyUS address at checkout, or you can use the MyUS Buying Assistant to purchase products for you and deliver them to your doorstep. It is important to note that certain restrictions and prohibitions apply to items that can be shipped to Australia, so make sure to familiarize yourself with Australia's customs regulations and MyUS's guidance on restrictions.
Reviews for MyUS shipping to Australia are mixed. Some users have reported issues with unexpected increases in shipping charges, incorrect customs documentation, and poor customer service. However, others have had positive experiences, with packages delivered within the expected timeframe and at reasonable rates.
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COS international shipping
As of May 29, 2023, COS was not offering international shipping services. However, there are ways to get COS products delivered internationally, including in Australia.
If you are shopping in a different location to where you would like your items delivered, you can change this at the bottom of the COS webpage, where it says 'International'. You can also change the shipping country to match your current location and provide a local delivery address.
Alternatively, you can use a package forwarder such as MyUS to ship COS products internationally to any country or region in the world, including Australia. After placing your COS order, it will arrive at MyUS, which will spend 1-2 days processing your order before shipping it to you. You will then receive your item within 1-12 days, depending on the shipping method selected. MyUS offers the benefit of knowing the exact cost of shipping before you make your purchase from COS.
COS offers Standard Delivery ($6 / Free over $140, 1-6 business days) and Express Delivery ($12, 1-2 days) for deliveries within the US. Orders placed by 1 pm EST Monday-Friday will be delivered within 1-6 business days, and orders placed after 4 pm EST on Friday will be delivered on Tuesday at the earliest.
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COS delivery options
COS offers two delivery options: Standard Delivery and Express Delivery. Standard Delivery costs $6, or is free for orders over $140, and takes 1-6 business days. Express Delivery costs $12 and takes 1-2 business days. Orders are delivered Tuesday-Saturday to residential addresses and Monday-Friday to commercial addresses.
COS does not currently offer international shipping. However, you can use a package forwarder such as MyUS to ship COS items internationally to any country or region in the world, including Australia. MyUS offers weight-based pricing, so you will know the exact shipping cost before you make your purchase. After your order arrives at MyUS, they will spend 1-2 days processing it, and then it will be shipped to you within 1-12 days, depending on the shipping method you select.
If you are shopping in a different location to where you would like your items delivered, you can change the shipping country to match your current location and provide a local delivery address. You can also change your delivery location at the bottom of the COS webpage, where it says 'International'. Please note that all prices, delivery times, and delivery charges will be adjusted depending on the market to which you would like your items shipped.
COS aims to process your order as soon as it is placed so that you receive your items as quickly as possible. This means that there is a very limited time frame in which you can amend or cancel your order. If you have any questions or concerns about your order, you should contact the COS Customer Service team as soon as possible.
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COS returns policy
COS offers a flexible returns policy to ensure customers receive a great shopping experience. However, if a customer has an unusually high return rate or COS suspects the purchase is intended for reselling, the company may deactivate the customer's account.
COS offers free and easy returns. The company's online returns policy allows customers 14 days to return items for a full refund to the original payment method. After 30 days, store credit will be offered instead. All items must be unused, unworn, and have their original tags attached. All items must be returned with the original receipt. When trying on footwear, customers are advised to do so on a soft, carpeted surface so that the soles are not damaged, and they must be returned in their original shoe box.
Undergarments, pierced jewelry, and cosmetics classified as dangerous goods cannot be returned or exchanged unless faulty. All swimwear and bodysuits must have the hygiene strip intact.
For online purchases, customers can book a pick-up for their return. They will then receive a confirmation email when their return has been processed. If it has been longer than 14 days since the return was shipped, customers should contact customer service with proof of return.
For in-store returns, COS only accepts returns for online purchases made by credit card. For orders made by PayPal or Klarna, customers should refer to the online returns policy. Final Sale items are not eligible for in-store returns and cannot be returned or exchanged.
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COS customer service
The COS Customer Service team can be contacted via email at [email protected] or by calling +1 855 842 1818 toll-free. They can assist with a range of issues, including:
- Order changes or cancellations: If you need to make changes to or cancel your order, you must contact customer service as soon as possible, as there is a very limited timeframe for amendments after placing an order.
- Online exclusives: Some items are only available for purchase online and are highlighted as such on the product page. If you have difficulty placing an order for these items, customer service can assist.
- Returns: COS offers free returns, and you have 14 days to send back your items. Returns take a maximum of 14 days to process, after which you will receive a confirmation email.
- International shipping: COS does not offer direct international shipping to every country. However, you can use a package forwarder like MyUS to ship COS items internationally to any country, including Australia. MyUS offers tax-free, weight-based pricing, so you can see the exact shipping cost before purchasing. They also provide a concierge service that can place your COS order for you.
- Account deletion: If you wish to delete your COS account or revoke consent for data storage, you can contact customer service for further information.
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Frequently asked questions
No, COS does not offer international shipping. However, you can use a package forwarder like MyUS to ship COS products internationally to Australia.
First, sign up for a package forwarder like MyUS. Then, ship your items to the package forwarder's warehouse, who will then ship your package to your international location.
After your COS order arrives at MyUS, they will spend 1-2 days processing your order. After they ship it to you, you will get your item within 1-12 days depending on the shipping method you selected.
