Damon Mcknight
B&H Photo Video ships internationally, including to Australia, and has a special PAL Video Equipment category for countries that use the PAL system. However, there are some products that cannot be shipped through the mail, and certain manufacturer or government restrictions may prevent some products from being shipped outside the USA. B&H ships most international packages with DHL Express, and shipping fees are calculated based on weight, value, and destination. While some customers have praised B&H for its quick shipping to Australia, others have complained about high shipping costs.
| Characteristics | Values |
|---|---|
| Shipping to Australia | Yes |
| Shipping fees | Calculated based on weight, value, and destination |
| Shipping time | 2-3 days for delivery, 2 more days for customs clearance |
| Shipping partners | DHL Express, DHL Mail, UPS, USPS |
| Customs duties | Not included in the product price |
| Currency | All charges and refunds are issued in US dollars |
| Shipping restrictions | Some products cannot be shipped outside the USA due to manufacturer or government restrictions |
| Shipping issues | Some users have reported issues with UPS Australia, including lost packages and address change requests |
| Customer reviews | Positive for product quality and website experience, mixed for shipping rates and delivery partners |
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What You'll Learn
B&H ships to Australia
B&H ships internationally, including to Australia. The company ships most international packages with DHL Express, and shipping fees are calculated based on weight, value, and destination. B&H also offers DHL Mail, a hybrid service that delivers to many countries, with the final delivery handled by the local postal service.
B&H has a special PAL Video Equipment category for countries that use the PAL system, such as Australia. However, manufacturer or government restrictions may prevent certain products from being shipped outside the USA.
When ordering from B&H to Australia, it is important to consider shipping costs, which can range from \$9.25 for the cheapest DHL option to over \$100 for larger orders. Shipping rates have been described as "outrageous" by some customers, but B&H offers a wider range of products compared to other online shops.
B&H has received mixed reviews for its shipping service to Australia. Some customers have praised the quick delivery times, with one person receiving their order in just 2.5 days. Others have criticised the high shipping rates and the lack of a personal touch, with one review mentioning that B&H refused to check the batch number of a product to ensure it wasn't from a faulty batch.
It is worth noting that B&H requires front and back images of your credit card before shipping overseas, and they only accept the same shipping address as the credit card's billing address. Additionally, orders containing multiple items stored in different warehouses may be delayed by an extra business day to avoid higher shipping and duty fees.
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Shipping costs to Australia
B&H ships internationally, including to Australia, using DHL Express. Shipping fees are calculated based on a combination of weight, value (for insurance purposes), and destination.
The cost of shipping to Australia varies depending on the carrier. USPS, UPS, FedEx, and DHL are the four largest carriers that can deliver to Australia from the US. USPS is the cheapest option, but it's not the fastest. UPS Worldwide Expedited® is the best-value option, and UPS Worldwide Saver® is the fastest.
The cost of shipping is also determined by the weight and size of the package. Flat-rate services charge a flat fee for packages using specific boxes, whereas other couriers use volumetric weight, which calculates the cost based on the package's dimensions rather than just its weight.
Some customers have reported paying $20 US for DHL Express shipping to Australia, while others have paid around $25 for shipping within two weeks.
It's important to note that B&H's estimated product price does not include customs, duties, and/or taxes. Your credit card company may also charge a conversion fee.
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Delivery times to Australia
B&H Photo Video ships internationally, including to Australia, using DHL Express. The company states that shipping fees are calculated based on weight, value, and destination.
B&H Photo Video offers free shipping to Canada for orders over $99, but this does not apply to Australia. The company does not specify a minimum order value for free shipping to Australia.
B&H Photo Video states that international orders received before 7 am Eastern Time will be shipped the same day. However, orders containing multiple items stored in different warehouses may be delayed by an extra business day.
There are mixed reviews regarding delivery times to Australia. One customer reported receiving their order in Australia by 9:30 am on Monday after placing the order on the previous Friday evening. Another customer stated that they received their order within two weeks. However, some customers have complained about increased shipping rates and issues with sharing negative reviews on the B&H website.
It is important to note that B&H Photo Video does not include customs, duties, and taxes in the product price. These additional charges are the customer's responsibility and may result in higher shipping costs and longer delivery times.
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Customs and duties for Australian orders
B&H Photo Video ships internationally, including to Australia, and works with shipping carriers such as DHL Express, DHL Global Mail, and DHL Saver. While the company does not add additional fees for shipping in multiple parcels, shipping and duty fees may be higher than normal if an order contains multiple items stored in different warehouses. To avoid this, B&H consolidates orders at one location before shipping, which may cause a delay of one business day.
International orders are generally subject to the destination country's import duties, fees, and taxes. The Australia Taxation Office (ATO) requires commercial shippers to Australia to collect VAT from customers on shipments that are below AUD1,000. B&H offers the convenience of handling these fees directly to the broker on the customer's behalf for certain countries and items. This option will be presented during the checkout process if the order qualifies. In some cases, applicable duties and taxes can be seen by adding the desired item(s) to the cart and indicating the shipping country.
Customers are responsible for paying any taxes and duties in addition to the purchase price of the goods. The final amount shown in the cart is in US dollars, and the estimated product price does not include customs, duties, and/or taxes. Credit card companies may charge a conversion fee, and refunds may be more or less than the purchase price due to fluctuating exchange rates.
Some customers have reported issues with the checkout process, such as difficulties entering Australian state information due to character limits. However, others have praised the quick shipping times, with one customer reporting that their order was placed on a Friday evening in Australia and arrived by 9:30 am on Monday.
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Australian address issues
B&H Photo Video ships internationally, including to Australia, and has a special PAL Video Equipment category for countries that use the PAL system. However, there have been some issues with Australian addresses. One customer reported that the state box was limited to just two characters, whereas Australian states are three characters. This made the address in the PayPal account different from the delivery address.
B&H also has a policy of only accepting the same shipping address as the credit card address, which can be an issue for customers who want their purchases delivered to their workplace.
Some customers have also reported issues with the high cost of shipping to Australia. One customer reported that B&H wanted to charge them almost $200 for shipping, which negated the savings made by buying from B&H. Another customer reported that they had to pay $25 shipping for PC parts, which they received within two weeks.
However, B&H does offer a cheaper shipping option to Australia, starting at $9.25 for DHL 10-15-day trackable shipping for packages up to 12 pounds and not containing lithium batteries.
Overall, B&H appears to be a reliable option for shipping to Australia, with one customer reporting that their order arrived within 6 business days, and another reporting that they had been buying from B&H for 18 months without any problems.
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Frequently asked questions
Yes, B&H ships to Australia.
B&H offers international shipping to Australia via DHL Express and DHL Mail. The shipping fees are calculated based on weight, value, and destination. B&H also offers a cheaper shipping option to Australia starting at $9.25 with a delivery time of 10-15 days.
Shipping to Australia can be expensive, with some customers reporting shipping costs of up to $200 for direct shipping. There may also be additional costs such as customs duties, taxes, and conversion fees. B&H does not offer PayPal, Google Checkout, or mail-in rebates for international purchases.
