Austria's healthcare system is a complex mix of public and private elements. It is a two-tier system, with universal coverage for residents and those from other EU countries, and the option to purchase supplementary private health insurance. Healthcare in Austria is publicly funded, with a mandatory social insurance model where both employers and employees pay into a fund. This model grants the government a high degree of regulatory control and the ability to control costs. The system is decentralised, with each of the nine states and the federal government having defined legal limitations and roles. The federal government is responsible for the legislative framework, including the regulation of social health insurance (SHI), while the states (Länder) regulate hospital care within their jurisdictions.
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Austria's two-tier healthcare system
Austria has a two-tier healthcare system, which is characterised by a social insurance model. In this system, both employers and employees pay into a fund, and the government retains a high degree of regulatory control.
In Austria, virtually all individuals receive publicly funded care, and healthcare is universal for residents of Austria and those from other EU countries. Enrollment in the public healthcare system is generally automatic and is linked to employment. However, insurance is also guaranteed for co-insured persons (spouses and dependents), pensioners, students, the disabled, and those receiving unemployment benefits. Enrollment is compulsory, and it is not possible to cross-shop the various social security institutions.
Individuals also have the option to purchase supplementary private health insurance, which can include more flexible visiting hours and private rooms and doctors. Some individuals choose to completely pay for their care privately.
The Austrian healthcare system is complex, with responsibilities for health system governance divided between the federal and regional levels. The federal government is responsible for the legislative framework, including the regulation of social health insurance (SHI). SHI funds have operational responsibility for ambulatory and rehabilitative care outside hospitals and outpatient medicines, and they negotiate contracts with providers. The states (Länder) regulate hospital care within their jurisdictions, while also being responsible for the organisation and financing of inpatient and outpatient care in hospitals.
The system is financed by a mix of general tax revenues and compulsory SHI contributions, with income-related SHI contributions accounting for about 60% of publicly financed health expenditures, and the remaining 40% coming from general taxation.
Austria's healthcare system is decentralised, with each of the nine states and the federal government having specific legal limitations and roles. The Federal Ministry of Labor and Social Affairs develops the framework for the services offered and handles the sickness insurance fund, which funds the healthcare system. The provinces manage and provide care as needed, and the provision of healthcare is ultimately carried out jointly by federal, provincial, and local actors.
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Publicly funded healthcare
Austria has a two-tier healthcare system, with a mix of public and private insurance. The country's health system is complex, with responsibilities divided between federal and regional governments. Despite this, Austria's healthcare system is considered nearly universal, with comprehensive financial protection for vulnerable groups.
Austria's publicly funded healthcare system is known as the "social insurance model". This model is funded by a mix of general tax revenues and compulsory social health insurance (SHI) contributions. Income-related SHI contributions make up about 60% of publicly financed health expenditures, with the remaining 40% coming from general taxation.
Enrollment in the public health care system is generally automatic and is linked to employment. However, insurance is also guaranteed for spouses, dependents, pensioners, students, the disabled, and those receiving unemployment benefits. Enrollment is compulsory, and the cost of public insurance is based on income, not individual medical history or risk factors.
The Austrian healthcare system provides unrestricted access to all levels of care, including general practitioners, specialists, and hospitals. There is no formal gatekeeping system, and patients can freely choose their healthcare providers.
Private Healthcare
Individuals in Austria also have the option to purchase supplementary private health insurance, known as "comfort class" care. This can include more flexible visiting hours, private rooms, and doctors. Some individuals may also choose to pay for their healthcare completely out of pocket.
Healthcare Funding
Austria's health programs are primarily funded by the sickness insurance fund, known as the Krankenkasse. In 2013, this fund accounted for 11.0% of the country's GDP, higher than the EU average. Spending on health from public sources (including the Krankenkasse) accounted for 75% of total health expenditures in 2019, with the remaining 25% coming from out-of-pocket payments.
Healthcare Governance
The federal government is responsible for the legislative framework of the healthcare system, including regulating SHI. The states (Länder) regulate hospital care within their jurisdictions, under the framework defined by federal legislation. They are also responsible for the organisation and financing of inpatient and outpatient care in hospitals.
Healthcare Performance
Austria's healthcare system is ranked highly compared to other countries. The World Health Organization (WHO) placed it 9th in their international ranking in the mid-2000s, and it was given a high Healthcare Access and Quality (HAQ) index score of 88 in 2015. The system provides high-quality care, and population satisfaction is well above the EU average.
However, there are some challenges. The costs of the healthcare system are high, and there are structural imbalances, with an oversized hospital sector and insufficient resources for ambulatory care and preventive medicine. There are also regional differences in utilisation and clear social inequalities in the use of medical services.
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Private insurance plans
Austria has a two-tier healthcare system, with virtually all individuals receiving publicly funded care. However, Austrians also have the option to purchase supplementary private health insurance, often referred to as "comfort class" care.
Private health insurance in Austria offers optimal expert care, the ability to choose which physician sees you for outpatient treatment, and life-long coverage. In Austria, a contract with a private health insurance provider is seen as a life-long contractual relationship, which means they cannot come with restrictions and the providers cannot terminate them.
Private health insurance coverage includes inpatient treatment, where the insurance provider will pay the hospital directly. "Special Class" private health insurance allows individuals to choose their physician, with shorter waiting times for operations, and a greater choice of doctors who are not available through the public system. Special Class insurance also allows individuals to stay in private hospitals or wards/rooms, with added benefits such as internet access, a private bathroom, and other bonus equipment.
Outpatient treatment gives individuals access to care from a number of physicians who are not available with public health insurance. Surgeries and prescriptions from private healthcare doctors are only covered by private health insurance packages. Private health insurance also includes shorter waiting times for the physician of your choice, and coverage for medication and other medical products, such as glasses and contact lenses.
Private health insurance in Austria can also include extra perks, such as free dental care, travel insurance, subsidised gym memberships, and a range of physicals and check-ups.
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Universal healthcare coverage
Austria has a two-tier healthcare system, which provides universal coverage for its residents and those from other EU countries. Healthcare in Austria is publicly funded, and individuals are automatically enrolled in the public health insurance scheme, which is linked to employment. This scheme is known as the Krankenkasse, and it covers healthcare, pensions, and unemployment.
Austria's healthcare system is decentralised, with each of the nine states and the federal government having specific roles and legal limitations. The federal government is responsible for creating the legislative framework, including the regulation of social health insurance (SHI). SHI funds have operational responsibility for out-of-hospital care and outpatient medicines, and they also negotiate contracts with providers. The states (Länder) regulate hospital care within their jurisdictions, following the federal guidelines, and are responsible for organising and financing inpatient and outpatient care in hospitals.
Enrollment in the public health care system is generally automatic and is linked to employment. However, insurance is also guaranteed to co-insured persons (spouses and dependents), pensioners, students, the disabled, and those receiving unemployment benefits. Enrollment is compulsory, and the cost of public insurance is based on income, not on individual medical history or risk factors.
Austria's health programs are funded by the sickness insurance fund, which, in 2013, accounted for 11.0% of the GDP, higher than the EU average of 7.8%. Spending on health from public sources made up 75% of the total health expenditure, while out-of-pocket spending accounted for nearly 18%, which is above the EU average of 15%.
Austria's healthcare system provides unrestricted access to all levels of care, including general practitioners, specialists, and hospitals. There is no formal gatekeeping system, and patients can freely choose their care providers. The system is characterised by high-quality care, and population satisfaction is well above the EU average.
Austria's health care system was ranked 9th globally by the World Health Organization (WHO) in the mid-2000s. According to the 2015 Global Burden of Disease study, Austria's healthcare system was rated 88th out of 195 countries, while the United States, which has an out-of-pocket healthcare model, was rated 81st.
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Social health insurance (SHI)
The SHI system is financed by a mix of general tax revenues and compulsory SHI contributions. Income-related SHI contributions make up about 60% of publicly financed health expenditures, with the remaining 40% coming from general taxation. Contributions are pooled by the Main Association of Austrian Social Security Institutions (HVB) and then allocated to SHI funds for payment of healthcare providers.
Enrollment in the public health care system is generally automatic and linked to employment. However, insurance is also guaranteed for co-insured persons (spouses, dependents, pensioners, students, the disabled, and those receiving unemployment benefits). Enrollment is compulsory, and employees are registered by their employers, who also deduct health insurance tax from salaries. The self-employed are not automatically enrolled but are eligible to enroll. The cost of public insurance is based on income, not individual medical history or risk factors.
All insured persons are issued an e-Card, which must be presented when visiting a doctor. The e-Card allows for the digitisation of health claims and can be used for electronic signatures. It also allows access to online services.
Austria's healthcare system is decentralised, with each of the nine states and the federal government having legal limitations and roles. The federal aspect, the Federal Ministry of Labor and Social Affairs, develops the framework for the services offered and handles the sickness insurance fund (Krankenkasse) that funds the healthcare system. The states (Länder) regulate hospital care within their jurisdictions and are responsible for organising and financing inpatient and outpatient care in hospitals.
Austria's health programs cover a vast array of social insurance, including unemployment insurance, family benefits, and accident insurance. While Krankenkasse is the primary fund, Austria's social protection network is implemented by 22 smaller funds, 19 of which are for sickness insurance. These funds are self-governed to ensure decentralisation and are differentiated to allow for effective risk pooling.
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Frequently asked questions
Yes, Austria follows a "social insurance model" where both employers and employees pay into a fund.
Yes, health insurance is mandatory in Austria.
Coverage is very high, with 99.9% of the population covered through SHI funds in 2019.
The Austrian healthcare system is funded by a mix of general tax revenues and compulsory SHI contributions. Income-related SHI contributions account for about 60% of publicly financed health expenditures, while the remaining 40% comes from general taxation.
The Austrian healthcare system provides universal coverage for a wide range of benefits and high-quality care. Free choice of providers and unrestricted access to all care levels are characteristic features of the system.